NYC Tech Jobs and Startup Jobs

18

Partner Support Analyst

DailyPay, Inc.
Greater NYC Area
1 day ago
+40
Liaise with our partners on a range of employee payroll topics (e.g., time keeping, net earnings, data anomalies). Capture partner insights to work with our product and engineering team to improve their CX. Investigate individual employee use cases with an eye for iteration on existing processes. Be a lead point of contact both internally and externally on issue escalations as needed. Become a subject matter expert on DailyPay’s service, including potential company specific intricacies. Train external partnership personnel on product specifics. Assist with various other operational projects.

Client Support Quality Assurance Analyst

DailyPay, Inc.
Greater NYC Area
1 day ago
+40
Review daily queues of tickets from our client support teams and score them based on a set of criteria. Work independently, effectively prioritize and manage your time to ensure you’re reviewing the necessary amount of daily tickets. Learn, utilize, and multitask across a variety of tools to view account information, research and review policies while evaluating tickets. Communicate effectively with internal leadership to identify client pain points and propose solutions to policy, client experience, or other areas for improvement. Capture client insights to then work with our product team to improve the Client Interface and Client Experience. Liaise with our offsite support agents on a range of client topics as the point of escalation. Investigate individual client cases and account details. Become a subject matter expert on each of DailyPay’s partnerships providing guidance to all support agents. Assist in the development of training materials to address identified areas for improvement. Assist and eventually lead support team’s training sessions remotely and onsite. Assist with various other operational projects.

Business Development Intern

Summer
Greater NYC Area
3 days ago
+19
- Strategic Planning: Provide research and analytical thinking to help Summer identify new verticals for their B2B sales efforts. Identify potential groupings of partners and help build business cases to determine potential user and revenue growth opportunities. - Sales Outreach: Develop outreach strategies and messaging to target new verticals. Collaborate with sales and marketing teams to create messaging for sales outreach. Schedule meetings with key stakeholders at potential partners and build sales pipeline. - Business Reporting: Collaborate cross-team to support research and analysis that measures the individual success of each partnership. Identify new ways to report growth for a range of partners and for individual borrowers. Must love making sense of data!

Associate Front Desk, Reception

Gemini
Greater NYC Area
3 days ago
+29
This position is full-time at Gemini’s office in New York City. The Front Desk Associate will be responsible for creating and sustaining a supportive environment for employees. This role will be responsible for making sure the day to day operations of the Gemini Headquarters run smoothly and in line with the company's culture. They will be part of a team of individuals dedicated to supporting the company through rapid growth, and beyond. It is important to note that we are looking for someone who is passionate about this role and Gemini’s values, and to preferably be on this journey for a minimum of 2 years.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
3 days ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Primary Care Provider

Galileo
Greater NYC Area
4 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Health Advocate

Galileo
Greater NYC Area
6 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Customer Success Onboarding Specialist

Alice
1 week ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Office Administrator

DailyPay, Inc.
Greater NYC Area
1 week ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

PCP Clinical Liaison

Quartet Health
Greater NYC Area
1 week ago
+47
Quartet’s Care Navigation is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. The PCP Clinical Liaison will assist Primary Care Providers with complex clinical cases and support them with the treatment of mental health in their practice.

MBA Intern, Acting Chief of Staff

Healthify
Greater NYC Area
2 weeks ago
+42
We’re looking for an MBA Intern to join us for 9 - 12 weeks this summer (beginning in May or June 2020) in our New York City office. This is a paid opportunity. In this role, you will complete projects that deal with strategic business initiatives and gain exposure to top management within multiple functional areas. You should apply if you are excited about getting real in-depth exposure to the strategic planning process at a growing, early-stage, mission-driven startup. We're excited about meeting candidates of all backgrounds!

Partnership Development Manager

Healthify
Greater NYC Area
2 weeks ago
+42
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Customer Success Manager

Alice
2 weeks ago
+18
Alice is looking to hire a Customer Success Manager who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

IT Support Engineer

Paxos
Greater NYC Area
3 weeks ago
+31
Paxos is looking for our first dedicated IT Support Engineer. We’re a fast-growing company, with offices in NYC, London, and Singapore, and have big growth plans for 2020. This role will report directly to our CISO and interact closely with our Engineering, Security, and HR teams on important projects like: onboarding and offboarding, in-office networking and connectivity issues, procurement, and software updates. You will also be responsible for day-to-day desk support, ensuring our employees can access the internet, collaborate effectively, and do their work. 

Strategic Operations Analyst/Associate

Paxos
Greater NYC Area
3 weeks ago
+31
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Director, Customer Success

Paxos
Greater NYC Area
3 weeks ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Property Manager

Venn
3 months ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

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