NYC Tech Jobs and Startup Jobs

117

TechOps Systems Support Admin

Movable Ink
Greater NYC Area
1 day ago
+31
The role of TechOps Systems Support on the Business Systems team is to be the main point of contact for access internally to Movable Ink’s Platform. This role will get to work cross functionally in supporting the Product team, as well as the Sales, CX and Marketing teams on a day-to-day basis. In additional to Access requests, this role will handle requests for additional system adjustments and will have a hand in maintaining and documenting the system, with an opportunity to help shape changes to our product and our systems. 

Client Experience Manager

Movable Ink
Greater NYC Area
1 day ago
+31
The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will get to work with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in the business in a collaborative environment that invests in its’ talent and culture.

Executive Assistant to the CEO

Movable Ink
Greater NYC Area
1 day ago
+31
The Executive Assistant will support Movable Ink’s CEO by creating and maintaining a productive working environment. To successfully do this, they must be a proactive self-starter who won’t be shy - they will take the reins with calendar, email, and task management, and serve as a point-person for internal and external communication. This role will involve administrative tasks including calendaring, meeting notes, travel booking, task management, and various special projects. Working closely with the broader Executive Staff, as well as the other administrative staff, the Executive Assistant will help track action items and push deliverables to completion.

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
2 days ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Customer Success Manager

CB Insights
Greater NYC Area
2 days ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include some of the world’s leading corporate Strategy and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.

Senior Customer Success Manager

COO

Client Onboarding Specialist

IT Engineer

Load 1 more jobs5 jobs at CB Insights

VP, Information Security

Braze
Greater NYC Area
2 days ago
+32
Manage a growing team of information security managers, policy managers and security engineers. Lead the development of security monitoring and anomaly detection systems. Develop security policies, controls and incident response planning. Partner with Braze’s legal team to ensure continued compliance with laws and applicable regulations. Define cybersecurity objectives and key results for the measurement of Braze’s security program. Schedule and oversee periodic internal and external security audits. Manage security incident response and IT forensics. Advise senior management on organizational cybersecurity posture, industry trends and proactive measures for continuous improvement.

Human Resources Intern

Expert Institute
Greater NYC Area
2 days ago
+27
As an HR Intern, you will make significant contributions to the company’s HR processes and deliver your input on strategic projects. You’ll have the opportunity to learn about the other areas of our business from Research to Sales, Tech and Marketing. You will rotate through and gain exposure to the following topics: recruiting, training program design, onboarding, employee relations, compensation & HR data, 401K administration, benefits enrollment and compliance. 

Technical Support Engineer

Cockroach Labs
Greater NYC Area
2 days ago
+20
Provide phenomenal service for both our open source users and Enterprise customers across our various support channels: chat, forum, Github, and phone. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues, and suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to drive those improvements home. Assist in developing and iterating on our support processes and systems.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Customer Support Representative

Smartling
Greater NYC Area
2 days ago
+18
The Smartling Customer Support team provides exceptional support to our customers and platform users. Customer support is responsible for managing, resolving, and preventing problems by providing consistent, top-notch customer service and product expertise. You're a great match if you are quick to learn a new product, analytical, and driven to help customers solve problems. 

Senior Manager, Security and IT Compliance

Yext
Greater NYC Area
2 days ago
+36
The Senior Manager, Security & Compliance will be responsible for partnering with IT & Business Leadership to develop, implement, maintain, and mature a strategic, risk-based roadmap of our Information Security, Risk, & Compliance program. The goal of this road map is to implement appropriate practices thereby protecting the organization and supporting our strategic objectives. This individual will work cross-functionally to develop guidelines and standards as well as educate and enable our employee base to ensure we meet our Information Security, Risk, & Compliance objectives.

UPWARD | Yext Rotational Program

2020 Software Engineer Summer Intern

2020 Implementation Analyst Summer Intern

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Train and walk carrier through carrier Standard Operating Procedure. Monitor and document carrier performance. Train drivers and dispatchers on app utilization. Update status throughout the life of a shipment. Escalate issues that arise with carriers and/or shipments to Carrier Success Escalations, Carrier Management Team Leads and Account Managers. Ensure that we provide an overall positive experience with carriers. Maintain constant communication with carrier throughout the life cycle of the shipment. Work cross functionally with other carrier support representatives to ensure customer satisfaction is maintained throughout all regions.

Customer Support Associate

Transfix
Greater NYC Area
2 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Network Engineer

Peloton
Greater NYC Area
3 days ago
+27
As a Network Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

Prototype Shop Manager

Mailroom Clerk

NetSuite Functional Consultant

Social Media Intern

ERP Functional Specialist

Manager, Logistics (DE)

Studio Front Desk Crew (Part-Time)

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

IT Technical Business Analyst - Data Integrations

Integrations Developer- Dell Boomi

Client Platform Engineer

Load 10 more jobs21 jobs at Peloton

VP of Customer Support

DigitalOcean
Greater NYC Area
3 days ago
+25
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

IT Specialist 

Product Support Specialist

Cedar
Greater NYC Area
3 days ago
At Cedar, our mission is to improve the broken healthcare experience for patients, which includes supporting existing clients as they navigate Cedar products, enabling them to provide the best patient experience possible. At Cedar, the Product Support Specialist supports our clients in their day-to-day use of the product, as well as works cross-functionally to ensure the smoothest client journey both with case management and the product itself. You’ll also have the opportunity to be hands on in the creation of team process and materials development for this new and growing team.

Technical Support Engineer

Current
Greater NYC Area
3 days ago
+16
Identify and resolve issues, taking escalations from Tier 3 Support. Successfully debug and resolve issue requests through the use of varied ticketing, content and task management tools. Setup tools and monitoring systems. Write custom scripts, code samples and integration guides for CS use. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.

Director Advisory Services

Collibra
Greater NYC Area
3 days ago
+37
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Application Support Engineer

Compliance Officer

Executive Assistant

Customer Advisory Manager

Customer Advisory Director

Load 2 more jobs6 jobs at Collibra

Customer Success Executive

BetterCloud
Greater NYC Area
3 days ago
+28
BetterCloud Customer Success Executives (CSEs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSEs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Executives are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

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