NYC Tech Jobs and Startup Jobs

310

IT Support Engineer I

AlphaSights
Greater NYC Area
4 hours ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Office Coordinator

Frame.io
Greater NYC Area
6 hours ago
+45
When things get hectic, you’re in your element: organized, calm, quick to prioritize and to find creative solutions. Because, above all, you love helping people and keeping things running smoothly.   About Frame.io Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world. We’re backed by Accel, SignalFire, FirstMark, Jared Leto, and a host of other

Language Services Operations Manager

Smartling
Greater NYC Area
8 hours ago
+18
Smartling is seeking a Language Services Operations Manager to join our team. We are looking for a true go-getter to own the critical task of making language services more accessible, scalable and reliable for our growing list of customers. In return, we offer competitive compensation, exceptional benefits, a clear career path and the unique opportunity to be a part of a high-growth company that is changing the world.  As an Operations Manager, you will be responsible for all aspects associated with delivery of translations on the Smartling platform. This means playing the link between our linguist community, customers and the Smartling team to coordinate, monitor and deliver all translation projects per Smartling’s quality and turnaround time commitments.

Software Engineer Intern - Summer 2020

Squarespace
Greater NYC Area
9 hours ago
+31
Squarespace is looking for passionate and eager students to join our Software Engineering Internship Program this summer in New York City. We have a variety of highly innovative and evolving teams at Squarespace who are pushing out the next generation of web platform technologies. Over the course of our 11 week-program, you will be able to contribute to these teams through impactful work, grow your own professional and technical skill sets, and explore all that Squarespace and NYC have to offer you.

Facilities & Workplace Services Lead

Customer Operations Advisor

International Expansion Lead

Director, Enterprise Growth

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Sr. Premier Services Agent

Box
Greater NYC Area
9 hours ago
+19
You are the person always left looking for a solution when others have given up. You live for thinking through issues, finding novel solutions to tough problems, and improving processes. You can turn a frustrated customer into a Box advocate. You are smart, resourceful and charismatic. You communicate issues to engineers on a technical level yet speak clearly to customers. You are a self starter and can easily motivate yourself when given a project or a task. While you may never have considered a role in technical support, you are excited by the idea of revolutionizing how a company resolves its customers' technical needs at scale.

Sr. Customer Success Manager (Commercial)

Operations Coordinator

Perch
Greater NYC Area
12 hours ago
This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Sr Manager, Operations

Rent the Runway
Greater NYC Area
14 hours ago
+38
The Senior Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their team during a shift to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. Senior Managers are servant leaders; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Drop-off Box Associate

Store Operations Manager

Associate Manager, Business Operations and Strategy

Membership Experience Associate

Customer Experience Associate II

Facilities Technician

Claims Associate

Customer Experience Operations Associate

Executive Assistant

Director of Training (CX and Retail)

Weekend Team Lead, Customer Experience

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Sample Coordinator

Manager, Logistics

Manager, Operations

Team Lead, Operations

Claims Team Lead

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Consultation Therapist

Talkspace
Greater NYC Area
14 hours ago
+22
We are looking for a part-time Consultation Therapist to join our remote sales team. This role would be responsible for qualifying, assessing and converting inbound client leads via HIPAA chat. We are looking for someone who is driven, goal oriented with strong communication skills and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Software Engineer Intern

Transfix
Greater NYC Area
14 hours ago
+14
You will be working on engineering projects based on your interests and experience level. With positions focused on back-end or front-end engineering, you will have the opportunity to work with your mentor and contribute to our marketplace, shipper, or carrier tools. Everything you build will have an enormous impact on the company and the industry.

Fall Hospitality Intern

Domio
Greater NYC Area
16 hours ago
+32
Learn about the guest experience and operation components of the hospitality world. Get hands on experience with reservation management, guest communication, and on the ground operations. Research key markets and develop comprehensive, unique, and personalized city guides that will enhance our guests’ experience. Review guest feedback and assist in creating improvement plans for the hospitality team. Assist marketing team with tracking online presence and reputation. Perform other duties as assigned by supervisor.

Software Engineering Intern

Braze
Greater NYC Area
14 hours ago
+32
We’re a couple dozen engineers building a high-performance messaging and automation system at scale. We’re looking for engineering interns to help tackle a wide range of sophisticated problems in everything from API and web design to systems engineering and data infrastructure.

Operations Network Expansion (Open Level)

TrialSpark
Greater NYC Area
21 hours ago
+20
As a Vendor Management Associate, you'll support the Network Operations team and serve as a liaison between external vendors and internal stakeholders. This role will be responsible for ensuring all required vendors are qualified, contracted and operationalized into the TrialSpark network to provide support trial operations.

Network Engineer

Flatiron Health
Greater NYC Area
21 hours ago
+37
Our combined workforce is split between our New York City headquarters, satellite San Francisco office, and remote employees all over the nation. Our workforce IT needs are supported centrally from NYC. You will be supporting a staff of incredibly varied talented individuals including world class engineers and oncologists. You will have a big opportunity for learning new things every day since we are a small, agile team. As a Senior IT Infrastructure Engineer you will:

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Operations Associate (Revenue Cycle)

Data Insights Engineering Intern (Summer 2020)

Abstraction Quality Operations Manager

Director, Corporate Communications

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

EMR Integration Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Software Engineering Intern (Summer 2020)

Security Engineering Intern (Summer 2020)

Quantitative Sciences Intern (Summer 2020)

Associate Clinical Director (NP or PA)

Executive Assistant

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Patient Success Admin

Quartet Health
Greater NYC Area
1 day ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Business Operations Manager

Revolut
Greater NYC Area
1 day ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 day ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Facilities Manager

Hinge
Greater NYC Area
1 day ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Customer Success Manager

Sisense
Greater NYC Area
1 day ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Sr. Manager of Customer Service

Newsela
Greater NYC Area
1 day ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Technical Support Manager

Plaid
Greater NYC Area
1 day ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

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