NYC Tech Jobs and Startup Jobs

15

System Administrator with Azure IaaS Experience

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position    We are currently seeking an experienced Senior System Administrator with extensive Azure IaaS experience to join our IT team within a custom software shop. The ideal candidate must possess in-depth domain, software, hardware, IoT, and network knowledge. The Senior System Admin will be responsible for the maintenance, monitoring, diagnostics, support, and installation of systems to insure security,

Senior Desktop Engineer

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position   We are looking to add to our current IT Team! Every member of our team is fully committed to providing our internal and external customers with a superior level of service to which they have grown accustomed. You will be part of a passionate, technology hungry team, where we teach one another, we learn from one another, and our successes and failures are shared. This is primarily an office-based position with the potential

Technical Account Manager, BidSwitch

IPONWEB
Greater NYC Area
5 days ago
Technical Account Manager BidSwitch is a smart infrastructure grid for the programmatic technology industry; that helps to facilitate more than 350 supply and demand global technology partners to connect and trade media across all formats. As a company, BidSwitch processes and filters the entire global programmatic inventory bidstream; layering on data, fraud detection and other services and intelligently optimizing and routing bid opportunities

IT Support Manager

Compass
Greater NYC Area
1 week ago
+21
As the Manager of IT Support, you will be responsible for the architecture, design, and delivery of the end user computing environment for Compass’ New York City offices (multiple Manhattan locations including Compass HQ, Brooklyn, LIC, and more TBD). You will serve as the primary point of contact for end user escalations to onsite support teams that provide technical support for all personal computing hardware, software, and services. Your main responsibilities will focus on providing technical strategies for the Compass end user computing environment and improving end user computing policies, procedures, and standards in conjunction with the Director of IT and an outsourced Service Desk.

Technical Support Associate, OTT

Vimeo
Greater NYC Area
1 week ago
+30
We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Technical Support Manager, Platform

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

IT Executive Systems Engineer (Onsite)

Entara
Greater NYC Area
1 week ago
+11
Our NYC IT Executive Systems Engineer is primarily responsible for providing first- and second-tier on-site support exclusively to one of Entara’s key clients. Issues range from desktop support issues for executives to network and systems support issues, as well as working alongside the client team as an integral project resource. Being a role that is relied upon by both our client’s end users and IT staff, this role is integral to the success of one of our key client relationships and is tasked with being the proactive, gap-filler guru versus a master at just “keeping things afloat”. Our NYC Engineer will be the acting face for our company, building our brand in the Big Apple and must be up to the challenge! 

Zendesk Administrator

Squarespace
Greater NYC Area
1 week ago
+21
Squarespace is looking for a Support System Administrator to be responsible for maintaining, improving, and ensuring proper function of our Support Tools. In this role, you will also implement sustainable, scalable solutions to problems that the Customer Operations team encounters. Through this, you will promote efficiency both internally and externally, and add value to how we support customers at Squarespace. This job is open to applicants in New York City or Portland and you will report to the Support Systems Program Manager within Customer Operations.

Zendesk Administrator

Technical Product Support Specialist

Technical Support Rep

Simplifeye
Greater NYC Area
1 week ago
+18
As a Technical Support Specialist at Simplifeye you’ll be the first point of contact for our customers when they have questions or issues about our products and services. You’ll be working on a daily basis directly with our account management and engineering teams to help triage issues for our customers via phone, chat support and customer service software.

IT Support Specialist

Dailymotion
Greater NYC Area
1 week ago
As our IT Support Specialist, you’ll support our amazing staff and be responsible for the maintenance of our internal systems and infrastructure. You will be the go to for all IT related incidents and work closely with our remote and local staff. You’ll also be working on strategic projects both independently and in coordination with the IT Office Manager. 

Senior IT Support Specialist

Teachers Pay Teachers
Greater NYC Area
2 weeks ago
+24
As the Senior IT Analyst, you will manage the IT needs at our New York office. You will also coordinate across geographies with our remote employees in Texas, California, and Massachusetts in order to help serve our entire company. You will be responsible for managing the evolving needs of a technology-driven company and anticipate technical challenges that may arise.

Director Americas Global Product Support

UiPath
Greater NYC Area
2 weeks ago
+28
Put in place an escalation process.Personally manage escalations to executives responsible when needed. Unlock any blocking issue of the customer journey through adapted solutions and/or escalations. Mitigate critical situations between customer, partner, UiPath. Lead cross-functionally to drive customer success. Know the implementation Partners and learn from existing experiences. Clarify ownership for each part of the journey. Gather feedback from other departments, including Sales, Pre-sales, Support, Product, Partners and others, to improve the customer experience. Advocate for changes in other departments’ ways of working and collaborate with them to implement those. Drive company-wide definition of ideal customer’s journey. Create company-wide customer feedback loop. Drive alignment with Sales ,CSM & Product. Be informed regarding customers’ important news. Key metrics for the GPS team at company level.

IT Helpdesk Technician

Fluent, Inc.
Greater NYC Area
2 weeks ago
+28
The IT Helpdesk Technician reports directly to the Director of Technology and will be responsible for day to day operational and user support duties in connection with a high-volume office. In this role, you will support the company's information technology functions, including software, hardware and network maintenance.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
2 weeks ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Technical Support Analyst

Movable Ink
Greater NYC Area
3 weeks ago
+18
As a Technical Support Analyst, you are the liaison between client facing teams and engineering on product related issues. You’re like a dog with a bone, ensuring timely resolution and solutions that provide exceptional customer experiences. When you’re not busy saving the day, you’ll be evaluating client use cases and working with product enablement to update training, documentation and in-app tutorials.

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