NYC Tech Jobs and Startup Jobs

8

Customer Support Associate

Aircall
Greater NYC Area
13 hours ago
+22
Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Senior Production Support Engineer

OnDeck
Greater NYC Area
3 days ago
+26
Passion for digging deep to get to the heart of an issue - tackling only the surface problem just doesn’t cut it for you. Enthusiasm for helping others in a helpdesk or similar troubleshooting environment. You achieve a great sense of accomplishment through the service you provide. Creativity in problem solving – often the simplest workaround isn’t the most obvious one. Facility with reading and writing SQL statements of medium to advanced complexity. You must be able to dig through and make sense of large volumes of data across multiple tables and databases to identify and isolate issues. Proficiency with Linux: navigating the file system, editing files, searching through logs. Ability to anticipate technical problems through monitoring. Demonstrates expertise with other stakeholders by providing input to multiple business initiatives, contributing ideas or improvement to your teams and others. Prioritizes succeeding as a team versus succeeding as an individual; provides direction/supports to other staff members. Excellent written and verbal communications skills.

Director of Technical Support

BetterCloud
Greater NYC Area
3 days ago
+20
Recruit, manage and mentor our awesome Technical Support team. Our team works tirelessly each day to support our customer base of forward thinking IT professionals. Innovate and evolve our technical support model to best service our customers, and best achieve the goals of BetterCloud’s evolving business. Oversee all day to day activities of the support team. Advocate the voice of the customer at BetterCloud, including management of escalation of issues to product & technology leadership. Serve as an escalation point and sponsor for our most strategic accounts. Manage overall team performance, critical processes and KPIs.

Technical Support Specialist

BetterCloud
Greater NYC Area
4 days ago
+20
We are looking for a Technical Support Specialist who is excited to provide our rapidly growing customer base with exceptional support. You and your teammates will be interacting with customers via email, chat, and video calls. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.

Operational Support Engineer

Optimove
Greater NYC Area
1 week ago
+22
Develop your career, get acknowledged for your efforts and work with dedicated people who love what they do in one of New York's top startup! We are looking for a “Ninja” to join our talented support team – an energetic self-starter and problem-solver with outstanding technical skills, and who interested in growing and learning from the best. Responsibilities: Monitor, maintain and support Optimove’s production environment A key person for

Technical Program Manager-Internationalization

Peloton
Greater NYC Area
2 weeks ago
+27
The Acquisition Software team at Peloton is responsible for building products and features for our ecommerce platforms (Web and POS). In the past year, Peloton has expanded our product offering to include a Bike, Treadmill and now a digital product. During this expansion, our team has crafted exceptional user experiences to promote our wide variety of product offerings across all of our ecommerce platforms. As a Senior Technical Program Manager

Sales Operations Manager

Hive
Greater NYC Area
3 weeks ago
+22
As our Sales Operations Manager, your core role will be developing and executing processes to support our growing network expansion, sales, and strategic partnership teams. You'll work on a variety of projects aimed at optimizing our use of Salesforce and internal tools for pipeline management, performance tracking, headcount planning, and reporting across various business teams. This role requires a knowledge of sales processes and experience

Application Support Engineer

Collibra
Greater NYC Area
3 weeks ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

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