NYC Tech Jobs and Startup Jobs

29

Senior Technical Instructor

Unqork
Greater NYC Area
20 hours ago
+37
Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer support. Create and present deeply technical content to internal and external audiences. Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers. Use feedback from training sessions to help drive enhancements to the product.

Client Engagement - Technical Implementation Specialist

Information Technology Support Manager - Winklevos…

Gemini
Greater NYC Area
1 day ago
+29
Winklevoss Capital Management is looking to hire our first dedicated in-house IT Support Manager. In this role you'll be responsible for the support, growth, and direction of all technology within WCM. Our small office is growing fast, and we need a hand-on, experienced technology manager to both directly support all our employees, and shape our technology future. 

IT Support Engineer

Peloton
Greater NYC Area
1 day ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

Customer Operations, Product Specialist

Pinterest
Greater NYC Area
2 days ago
We’re looking for a motivated self-starter to join our Partner Operations team and help our global customers, big and small, get discovered by millions of people looking for things to plan buy and do. You’ll work directly with our internal and external customers to answer questions, solve problems, and take the insights you gain to our product and engineering teams to help make Pinterest even better.

IT Help Desk Support

Stack Overflow
Greater NYC Area
2 days ago
+33
We’re looking for an empathetic and self-motivated IT professional to join our team in NYC. Do you love helping people? Are you interested in learning more about practical computer administration? At Stack Overflow, you will be a vital part of our work to create a community and a company where everyone feels welcome to learn, share their knowledge, and build their careers During a typical week, you’ll track open tickets, prioritize, and document resolution of end-user requests, and handle the occasional in-person request. Though this role is in NYC, we’re a distributed company, so you’ll be working with team members both in our office as well remotely. We mainly handle hardware repair at the warranty level, so ideally you’re mostly interested in software and operating system support.  You’ll install, diagnose, and maintain software on both Windows and Mac computers. You’ll also provide support for common issues like password resets, software and hardware issues, access to wifi and printers, etc. Experience with conference and A/V gear (like sound boards and Crestron equipment) is a plus, as you’ll own our in-office setups.

Customer Success Manager

Sisense
Greater NYC Area
2 days ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

IT Support Technician

Noom
Greater NYC Area
2 days ago
+50
We are looking for an IT Support Engineer to join our organization and help us create a world-class digital environment for all our employees worldwide. In this role, you will be part of the team responsible for supporting the hardware used by our core staff, both onsite in New York City and remote throughout the globe.

Director of Business Development-New York

White Ops
Greater NYC Area
3 days ago
+36
Highly motivated and self-driven. Explain technology with confidence. Exceed new bookings and revenue quotas. Communicate White Ops story with conviction. Bring creative solutions to deals and negotiations. Move fast to identify and qualify sales opportunities. Understand, interpret and negotiate sometimes complex SaaS contracts. Be an expert on our clients’ business beyond their White Ops engagement. Work with Customer Success to deliver an exceptional customer experience. Manage and execute full sales cycle from prospecting to new customer launch. Be the CEO of your book of business.

Senior Linux Specialist

Sisense
Greater NYC Area
4 days ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. As an Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.

IT Support Engineer

AlphaSights
Greater NYC Area
5 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

IT Service Desk Technician

Moda Operandi
Greater NYC Area
5 days ago
+48
First point of contact IT Service request. Walk users through troubleshooting process. Escalate issues to appropriate parties. Follow up and update users on status and provide information. Record troubleshooting steps and resolutions within ticketing system. Monitor and maintain computer systems. Onboarding . Maintain computer inventory. Keep IT equipment up to date. Assist users with using Zoom for conferencing. Manage user accounts across various platforms. Provide updates and backups of user computers upon request. Maintain AV equipment.

Application Support Engineer

Collibra
Greater NYC Area
1 week ago
+37
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
1 week ago
+22
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

IT Support Engineer

Policygenius
Greater NYC Area
1 week ago
+18
Policygenius is looking for a self-driven, adaptable, and quick-witted IT Support Engineer to join our Technical Operations function! We’re looking for someone to support our growing team by working directly with our 200+ employees (and counting!) across multiple teams in NYC. The ideal candidate should be excited about creating a seamless employee experience while delivering exceptional technical support.

IT Help Desk Support

Stack Overflow
Greater NYC Area
1 week ago
+33
Salary: $60k - $70k We’re looking for an empathetic and self-motivated IT professional to join our team in NYC. Do you love helping people? Are you interested in learning more about practical computer administration? At Stack Overflow, you will be a vital part of our work to create a community and a company where everyone feels welcome to learn, share their knowledge, and build their careers During a typical week, you’ll track open tickets,

Technical Support Engineer

Cedar
Greater NYC Area
1 week ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Information Technology (IT) Manager

New Classrooms
Greater NYC Area
2 weeks ago
+11
About the Role The IT Manager is responsible for the ongoing support of all aspects of the organization's technology environment including software, hardware (including A/V equipment), networks, user accounts, and information security.  This full-time role ensures that all New Classrooms employees receive friendly and proactive technical support. About You You want your work to make a positive difference in the world You are a self-starter

Technical Solutions Consultant

Sisense
Greater NYC Area
2 weeks ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. 

TechOps Systems Support Admin

Movable Ink
Greater NYC Area
2 weeks ago
+31
The role of TechOps Systems Support on the Business Systems team is to be the main point of contact for access internally to Movable Ink’s Platform. This role will get to work cross functionally in supporting the Product team, as well as the Sales, CX and Marketing teams on a day-to-day basis. In additional to Access requests, this role will handle requests for additional system adjustments and will have a hand in maintaining and documenting the system, with an opportunity to help shape changes to our product and our systems. 

Localization Quoting Specialist

Welocalize
Greater NYC Area
2 weeks ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

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