NYC Tech Jobs and Startup Jobs

35

Information Technology Support Manager - Winklevos…

Gemini
Greater NYC Area
21 hours ago
+29
Winklevoss Capital Management is looking to hire our first dedicated in-house IT Support Manager. In this role you'll be responsible for the support, growth, and direction of all technology within WCM. Our small office is growing fast, and we need a hand-on, experienced technology manager to both directly support all our employees, and shape our technology future. 

Technical Account Manager - US

Centrical
Greater NYC Area
4 days ago
+17
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Technical Support Specialist

BetterCloud
Greater NYC Area
4 days ago
+28
We are looking for a Technical Support Specialist who is excited to provide our rapidly growing customer base with exceptional support. You and your teammates will be interacting with customers via email, chat, and video calls. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.

IT Support Engineer

Justworks
Greater NYC Area
4 days ago
+37
We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

IT Support Engineer

Paxful
Greater NYC Area
5 days ago
+36
As we grow globally, we’re looking to bring on another IT Support Engineer to support our New York office. To be successful as an IT Support Engineer, you should have an in-depth knowledge of various computer hardware and software technologies. You will have a high amiable personality, strong customer service mindset, and willingness to solve complex problems.

Customer Support Engineer

HyperScience
Greater NYC Area
5 days ago
+37
The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert and can escalate issues when necessary to ensure timely resolution. 

Head of Technical Solutions

RTB House
Greater NYC Area
6 days ago
+23
What you will do: be the technical expert, ready to provide solutions to solve complex problems coming from clients (internal and external); manage both Technical Account Managers and Technical Solutions Engineer teams in New York; focus on setting goals, team management, development' skills and maintaining a positive culture through leading by example;  play a key role in deciding team’ structure, possible promotions and hiring needs; fre

Junior Support Engineer

Celonis
Greater NYC Area
6 days ago
+31
Resolve, transfer or escalate IT tickets raised by internal employees. Troubleshoot and resolve various technical issues via phone, email and remote control. Operating, transporting, adjusting and installing/configuring computing and related equipment (Mac/Windows environment) for the workplace. Communicating with our users and staff to understand, identify, document and resolve problems. Performing simple repairs to computing and related equipment. Develop documentation/user guides for common user issues. Mobile Device support for corporate smartphones Android and iOS. 25% travel for on-site support at all US offices .

Sr. Technical Support Engineer

Neverware
Greater NYC Area
6 days ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Application Support Engineer

AlphaSights
Greater NYC Area
6 days ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

IT Support Engineer

Application Support Engineer

Collibra
Greater NYC Area
1 week ago
+38
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
1 week ago
+26
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

Technical Support Associate

Latch
Greater NYC Area
1 week ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Technical Implementation Specialist

Unqork
Greater NYC Area
1 week ago
+47
As a Client Engagement Technical Implementation Specialist, you will be responsible for client on-boarding and implementation of Unqork's platform. This includes using your sharp communication skills to gather application requirements, as well as technical knowledge to design and build applications on Unqork's Platform, and guiding clients through UAT. Working with the engagement team, the technical implementation specialist will work at a more granular level to ensure our partners have a seamless experience that fully realizes the power of Unqork to help them accomplish their strategic business goals.

Senior Technical Instructor

Senior Linux Specialist

Sisense
Greater NYC Area
1 week ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. As an Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.

Implementation Consultant, Payroll

Namely
Greater NYC Area
1 week ago
+25
 Our platform is disrupting the industry in how organizations view the HR function and we’re committed to breaking down barriers to make HCM operations simpler while delivering a differentiated client experience. Our Implementation team owns that experience from the beginning by delivering best-in-class implementation of our solutions. As one of our Implementation Consultants for our Payroll service, you will understand a client’s requirements

Sr. Service Desk Analyst

Major League Baseball
Greater NYC Area
1 week ago
+48
Must be able to effectively work and multi-task in a rapid-paced 24/7/365 pressurized, live broadcast environment (including weekends, holidays, late nights). Screen, respond to, and resolve requests for technical assistance in person, via phone, email, or ticketing system. Provide triage support and route calls/requests as necessary to Engineering, Post-Production or Media Management. Diagnose and resolve technical hardware and software issues. Research to resolve complex technical issues escalated by Tier I team. Track/route problems and requests. Document resolutions within our ticketing system and knowledge base. Travel as required to provide IT/Engineering primary support for assigned events. Identify and escalate issues as necessary to DBA’s, Sys Admins and Network Engineers. Keep reporting manager up to date with shift reports, ticket closures, and inventory checkups. Stay current with system information, changes and updates within Company. Participate in the on-call rotation for off-hour Service Desk support.

Technical Account Manager

RTB House
Greater NYC Area
2 weeks ago
+23
What you will do: manage all technical issues with regards to campaign launching and running process; perform technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform; provide technical support for new and existing clients by phone, in person, and e-mail regarding all technical aspects of the campaign; supervise the creation of advertising materials (dynamic ad banners); work closely with

IT Support Engineer (Studio)

Peloton
Greater NYC Area
2 weeks ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

Technical Support Engineer

Cedar
Greater NYC Area
2 weeks ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

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