NYC Tech Jobs and Startup Jobs

16

TechOps Systems Support Admin

Movable Ink
Greater NYC Area
7 hours ago
+26
The role of TechOps Systems Support on the Business Systems team is to be the main point of contact for access internally to Movable Ink’s Platform. This role will get to work cross functionally in supporting the Product team, as well as the Sales, CX and Marketing teams on a day-to-day basis. In additional to Access requests, this role will handle requests for additional system adjustments and will have a hand in maintaining and documenting the system, with an opportunity to help shape changes to our product and our systems. 

IT Support Specialist

CLEAR
Greater NYC Area
3 days ago
+12
CLEAR is looking for an IT Support Specialist with solid communication, organization, and technical skills, to help support our rapidly growing corporate user base. This is an opportunity to join a group of professionals providing excellent support to a dynamic, fast-growing enterprise. The responsibilities for this role include.

Response Specialist, Product Support

WeWork Technology
Greater NYC Area
4 days ago
+40
The WeWork Technology department is responsible for building systems used on a company-wide level, these systems help scale all aspects of our business model. A Response Specialist is a technical liaison between our internal systems and the many other departments of WeWork. This person will work directly with our Product Specialist as well as internal stakeholders to deliver an outstanding experience that complements our products and empowers WeWork.

Technical Operations Associate, Branded Apps

Vimeo
Greater NYC Area
5 days ago
+50
As a Technical Operations Associate, you will be tasked with helping maintain our portfolio of over 700 apps across the platforms that we distribute to. This includes working cross-functionally with Technical Program Managers, Account Managers, our mobile engineering teams, and enterprise clients to ensure the clients apps are kept up-to-date with all the latest features. The ideal candidate is detail and process oriented, able to multitask, and communicate across teams. 

Director, Vimeo Core Support

IT Support Specialist

Transfix
Greater NYC Area
6 days ago
+14
Provide timely and accurate troubleshooting for hardware and software issues for all employees of Transfix. Maintaining an asset database and inventory of all IT related equipment. Onboarding\offboarding for all employees in conjunction with the HR and Office Teams. Large conference or event support, after hours might be required for some events. Executive and EA technical support; understanding prioritization between emergency and basic issues. Responsible for office moves and supporting the Office Team with all technical aspects. Backup Application Support, rudimentary knowledge of Transfix platform and escalation paths for ticket resolution.

Enterprise Customer Support Manager

Augury
Greater NYC Area
6 days ago
+34
Machines Talk, We Listen. Augury is disrupting the billion-dollar Industrial Internet of Things market. The combination of vibration and ultrasonic sensors with powerful machine learning algorithms enables our technology to detect malfunctions before they occur. Our solution impacts the bottom line for industrial and commercial facility customers by reducing maintenance costs, energy consumption, and environmental impact. As the Manager of

Associate Production Support Engineer

Unqork
Greater NYC Area
6 days ago
+37
You'll be working alongside our customers, solving their complex issues - resolving questions on architecture, performance, security, and everything in between. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

Application Support Engineer

Collibra
Greater NYC Area
1 week ago
+37
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
1 week ago
+22
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

Senior Technical Instructor

Unqork
Greater NYC Area
1 week ago
+37
Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer support. Create and present deeply technical content to internal and external audiences. Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers. Use feedback from training sessions to help drive enhancements to the product.

Client Engagement - Technical Implementation Speci…

Unqork
Greater NYC Area
1 week ago
+37
As a Client Engagement Technical Implementation Specialist, you will be responsible for client on-boarding and implementation of Unqork's platform. This includes using your sharp communication skills to gather application requirements, as well as technical knowledge to design and build applications on Unqork's Platform, and guiding clients through UAT. Working with the engagement team, the technical implementation specialist will work at a more granular level to ensure our partners have a seamless experience that fully realizes the power of Unqork to help them accomplish their strategic business goals.

Service Design Technical Support Analyst

Peloton
Greater NYC Area
1 week ago
+27
As a Technical Support Analyst in the Member Support organization, you will be the team’s experts on how Peloton hardware, software and tools work. You will continuously invest in building this knowledge to ensure depth and technical proficiency in the organization. In this role, you will partner with other departments to represent technical and quality issues reported via Members and agents in order to quickly identify issues and make improvements. You will also manage the processes for dealing with bugs and emergencies. Finally, you will maintain all of the documentation and technical material upon which agents execute in actual interactions with Members.

IT Support Engineer

Associate Technical Support Specialist

Braze
Greater NYC Area
1 week ago
+32
People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

Technical Account Manager - US

Gameffective
Greater NYC Area
2 weeks ago
+15
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Support Engineer

Nylas
Greater NYC Area
3 weeks ago
+47
Nylas is looking for an intelligent, ambitious and energetic individual to join our customer support team. Hundreds of businesses rely on the Nylas Cloud APIs to power their products, and your role will be critical in ensuring their sustained growth and success. You'll work with startup leaders and top technical talent within our industry to help them build robust applications using Nylas APIs.

Technical Support Engineer

Neverware
Greater NYC Area
1 month ago
+24
Who We Are: Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and

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