NYC Tech Jobs and Startup Jobs

3

Senior Manager of Customer Support

Augury
Greater NYC Area
1 week ago
+34
As a Senior Manager of Customer Support, you will build, implement, and scale the global enterprise Technical Support team. As the first person on this team, you will have a direct impact on building a complex IoT support infrastructure. You will work closely with the leadership team to provide world-class customer experiences and exceed the company's objectives. 

Director of Business Development-New York

White Ops
Greater NYC Area
1 week ago
+31
Highly motivated and self-driven. Explain technology with confidence. Exceed new bookings and revenue quotas. Communicate White Ops story with conviction. Bring creative solutions to deals and negotiations. Move fast to identify and qualify sales opportunities. Understand, interpret and negotiate sometimes complex SaaS contracts. Be an expert on our clients’ business beyond their White Ops engagement. Work with Customer Success to deliver an exceptional customer experience. Manage and execute full sales cycle from prospecting to new customer launch. Be the CEO of your book of business.

Enterprise Support Engineer

Kaltura
Greater NYC Area
2 weeks ago
We are looking for a technical support engineer experienced in software (SaaS) and B2B customer service. As part of our top-tier Platinum support team, you’ll work primarily with Kaltura's most established accounts. As a support engineer, you’re responsible for owning and managing resolution of all technical inquiries for specific enterprise accounts, after the customer is live on our video platform. Kaltura customers include Fortune 500 brands and Top 10 educational institutions.  

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