NYC Tech Jobs and Startup Jobs

8

Associate Implementation Consultant

Box
Greater NYC Area
1 week ago
+19
You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed, and you are ready to join a strong team that's influencing the long-term success of the company.

Change Management Consultant

Technical Trainer

Collibra
Greater NYC Area
1 week ago
+37
As a Technical Trainer in our Education team, you will have high visibility and achieve significant customer impact. You’ll have an opportunity to combine a passion for teaching and learning, with enthusiasm for data, to drive learning and establish positive customer relationships. The successful candidate is an experienced trainer, ideally with a clear understanding of Data Governance, with a strong technical acumen and hands-on experience with workflow creation, operating model and meta-model structures.

Implementation Manager - NYC

HyperScience
Greater NYC Area
1 week ago
+27
The Implementation Manager owns the full customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. The Implementation Manager also works closely with Customer Success Managers to roll out complex new use cases and new projects with existing customers. Successful Implementation Managers will be excited by the challenges of learning a highly technical product, leading complex implementation projects, and driving real improvement in customer operations through our software.

Integration Engineer

Dailymotion
Greater NYC Area
1 week ago
+28
Check daily spends and KPIs for each DSP account (errors, participation rates…). Collaborate closely with product managers in addition to external partner networks. Drive technical integration between the ad-exchange and demand side partners including coding, testing, launching, and troubleshooting. Monitor integration progress and communicate with stakeholder. Ensure all sites are being bid. Contribute to and promote good software engineering practices across the team. Understand bidding behaviour of our clients and find technical ways to bring more revenues. Proactively troubleshoot to find problems where they might not be obvious. Creative thinker & problem solver.

General Manager, LeafLink Insights

LeafLink
Greater NYC Area
2 weeks ago
+18
Develop the strategic and operational plan to build and scale LeafLink Insights to be the undisputed category leader in cannabis data. Own the P&L for LeafLink Insights, setting revenue targets, quarterly OKRs, and growth plans and reporting on your progress against them. Build and manage relationships with customers and data partners. Routinely identify and test new opportunities for LeafLink Insights, scaling the ones that prove successful. Leverage the feedback of existing & potential customers to prioritize and plan product development. Recruit, build, cultivate and manage a best-in-class team to support the growth of our data product. Work together with Marketing to establish LeafLink as a thought leader in the data space through speaking engagements, PR placements, and data-driven content.

Director of Data & Analytics

LeafLink
Greater NYC Area
2 weeks ago
+18
LeafLink is seeking a Director of Data & Analytics to join our New York City team and lead our efforts to continue to build and mature our data-driven culture with a focus on team growth, driving strategic initiatives, and continuing to expand our company’s capabilities through business intelligence, analytics reporting, and data-driven product decisions. 

Customer Success Coordinator (Porting Specialist)

Aircall
Greater NYC Area
2 weeks ago
+21
Create and process all new ports & installs for new or existing customers accurately and in a timely manner. Handle local number porting escalations by facilitating close and frequent customer communication and escalating with underlying carriers. Coordinate with global internal resources across Aircall offices (NYC and Paris). Handle project ports and holding the role of project coordinator for porting updates. Meet deadlines and handle multiple projects and cases at a given time. Closely monitor porting lead times to ensure optimal port turnaround time. Troubleshoot with the vendor for service impacting issues. Work with a sense of urgency. Ensure all documentation needed for porting gets submitted in a correct and timely way. Contact customers by email and phone to communicate their porting statuses. Document all daily activities in Salesforce and Totango. Work closely with the Account Executives, Onboarding Specialists, Customer Success Managers & the rest of the client-facing team to accelerate the porting process.

Client Service Implementation Associate

Imagineer Technology Group
Greater NYC Area
1 month ago
+27
Lead clients through the software on-boarding process from start to finish including initial setup, data migration, training, and support. Communicate proficiently with C-level financial services executives, marketing and investor relations teams, and other experienced professionals. Collaborate with many departments (i.e. sales, support and development) located in various offices globally. Work across multiple platforms to facilitate client & team communication and ensure proper documentation of tasks. Act as a primary point of contact to handle client requests while also developing and maintaining relationships with our clients.

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