NYC Tech Jobs and Startup Jobs

10

Director, Solutions Engineering

DigitalOcean
Greater NYC Area
2 days ago
+25
We are looking for a Solutions Engineering leader to provide guidance, management, and a strategic vision to a world class Solution Engineering team. Reporting to the Chief Customer Officer, the Vice President of Solution Engineering will play a key role in our company’s growth strategy. Building a global team of Solution Engineers, and developing the technical skills required to assist our prospects and customers in finding value in DO solutions. In addition, this role will be a direct interface to our engineering and product management teams in providing technical feedback on both wins and losses and provide direct feedback on how DO’s roadmap is viewed by customers and the sales organization.  

Sales Engineer

Vimeo
Greater NYC Area
2 days ago
+50
Be the product expert able to represent all of Vimeo’s offerings on behalf of the sales team. Work hand-in-hand with the sales team in the pre-sales process to determine potential customers’ technical needs. Understand, document and interpret customer requirements to determine fit within Vimeo’s offerings and craft solutions to meet their needs. Document customer requirements and validate product and solution offerings back to clients. Effectively demonstrate all Vimeo products to potential customers. Work with companies across varying industries to help them solve their video hosting, monetization, and live streaming needs. Contribute to the productization of Vimeo’s offerings by collecting and analyzing customer feedback, and sharing it with internal stakeholders. Partner with our product teams to stay abreast of new product features and enhancements that could affect Vimeo’s offerings in the sales process. Provide responses to technical requirements in the RFI/RFP process.

Solutions Architect

Unqork
Greater NYC Area
6 days ago
+37
As a Solutions Architect, you will be working with our designers, configurators and engineering team to help deliver best in class experiences to our customers. Serving as a client-facing technical voice, you’ll be responsible for providing invaluable insight and architectural guidance to our customers and configuration team as they plan and build out new products. You will also be involved in continuously helping to improve our platform.

Director of Solution Engineering - Commercial

OwnBackup
Greater NYC Area
1 week ago
+24
Directly support a team of solution engineers that have fun winning together. Support ongoing growth and development including recruiting, hiring, training and mentoring. Contribute to the overall vision and strategy of the SE organization. Comfortable and willing to be a hands-on contributor, on-site with customers, and to ‘lead by example’. Act as a technical executive to build important relationships with our customers. Partner with sales leadership and other cross-functional teams to drive ACV on key accounts and prioritize where we invest our resources. Manage the security review process for prospects and existing customers by leading, responding, and reviewing team RFP/RFI/RFQs and Information Security questionnaires . Coach the team towards attaining key performance metrics and goals. Help define the key value propositions we communicate to customers. Identify product and technology gaps with customers and present a point of view to our product and leadership teams. Work with your team to discuss, plan and implement process improvements.

Director of Solution Engineering - Enterprise

OwnBackup
Greater NYC Area
1 week ago
+24
We are looking for a Solution Engineering leader to join our team and manage our growing enterprise SE team. The team partners closely with account executives, product management, and customers. As the product experts, we have a deep understanding of the OwnBackup platform, handle tough objections, devise complex solutions and lead successful evaluation cycles to gain product fit consensus - tying the capabilities of our platform directly to business impact. We approach each engagement with empathy, creativity and a genuine desire to help our customers succeed.

Solutions Engineer - Salesforce Ecosystem

OwnBackup
Greater NYC Area
1 week ago
+24
Provide accurate and timely customer service/support by phone and email. Handle complex and high level escalated inquiries from customers. Assist customers with basic troubleshooting and answer questions within the defined support SLA. Deliver killer product demonstrations to set OwnBackup apart from other solutions. Be an evangelist of the need to for enterprises to backup and own their SaaS application data. Respond to functional and technical elements of RFIs/RFPs. Convey customer requirements to Product Management teams and help validate functionality. Maintain a regular Customer feedback channel and provide inputs for product development.

Solution Architect

Smartling
Greater NYC Area
1 week ago
+18
Excellent communication skills, including experience with business and technical audiences. Experience managing technical and business process change. Experience managing complex technical projects with multiple stakeholders. Experience with modern web technology such as HTML/CSS, JavaScript, AJAX, etc. Familiarity with Content Management Systems (CMS) and modern web applications. Understanding of Application Programming Interface (API) interaction with web-based services. Basic knowledge of Content Delivery Networks (CDN) and web server technology. Experience with databases (SQL) and regular expression. Minimum 2 years of experience in a B2B client support role.

Senior Solutions Engineer

Unqork
Greater NYC Area
2 weeks ago
+33
As a Senior Solutions Engineer, you will be working with our designers, configurators and engineering team to help deliver best in class experiences to our customers. Serving as a client-facing technical voice, you’ll be responsible for providing invaluable insight and architectural guidance to our customers and configuration team as they plan and build out new products. You will also be involved in continuously helping to improve our platform .

Customer Success Engineer

MANTL
Greater NYC Area
3 weeks ago
+24
You have a deep understanding of Javascript, SQL, and the way that web applications work. Your ability to debug, come up with elegant solutions, and solve problems is second to none. You are driven by a passion for end user experience and helping your team to perform at the highest level. This is a huge opportunity for the right person to join a fast growing series A start-up and shape what customer service engineering is going to look like for years to come. 

BPO Solutions Director

Celonis
Greater NYC Area
1 month ago
+25
As a Celonis Solution Engineering Director for BPO Practice, you will work at the forefront of the digital transformation across all industries as we bring the Celonis technology powered by process mining to new organizations. You will work hand in hand with the Celonis BPO Practice Leader and Celonis sales teams in NA region in the analysis, strategic solution design, and closing of new business. You will interact with C-level executives to align our solution with the organization’s strategic goals and solve their most important challenges. You deliver proof of concept projects and bring our technology to life on the prospects’ own data to show the business value of the Celonis solution.

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