NYC Tech Jobs and Startup Jobs

152

Client Protection Associate - Immediate Start

AlphaSights
Greater NYC Area
7 hours ago
+36
You will be joining a global team at entry-level and you will work closely with our core service delivery teams to ensure our clients are always served to the highest standards. The role requires attention to detail, problem-solving skills, lots of responsibility, as well as constant communication.

Head of Customer Success & Implementation

Ribbon Health
Greater NYC Area
7 hours ago
+14
We are looking for a Head of Customer Success & Implementation to lead implementations with new customers, work closely with our existing customers to ensure successful integrations and partnerships, drive product decisions based on customer feedback and requests, and ensure that we are successfully guiding our clients on how to best use the Ribbon Health API, and much more to ensure we are driving high-quality, cost-effective, and convenient healthcare decisions.

Director of Customer Success, NYC

Kustomer
Greater NYC Area
7 hours ago
+19
At Kustomer, we take our clients’ experience with our platform and our company seriously. Our Customer Success team is committed to providing a world-class overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. The Director of Customer Success will lead our growing team of client advocates, ensuring the highest quality of service and strategic support. Product adoption, expansions and renewals, as well as gathering critical client feedback about our platform and services fall under the purview of our Customer Success team. 

Enterprise Success Manager

monday.com
Greater NYC Area
11 hours ago
+19
The Enterprise Success Manager will be a part of our growing sales team and will have a meaningful impact on our Key Accounts satisfaction. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product and it is incredibly unique (and fun) to guide them to success using our platform.

Client Onboarding Manager

Bluecore
Greater NYC Area
12 hours ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Senior Customer Success Manager (New York)

Affirm
Greater NYC Area
20 hours ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Claims Team Lead

Rent the Runway
Greater NYC Area
23 hours ago
+38
As a Team Lead, CX Operations Claims at Rent the Runway, you will be responsible for leading a team that delivers exceptional customer experiences at the last mile. Your primary focus with be managing and mentoring a quickly growing team of Courier Claims Associates, who focus on supporting carrier and customer relationships. You will partner cross-functionally as the primary contact for all carrier communication and work directly with the transportation team. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working cross-functionally with our transportation department to escalate and resolve issues.

Membership Experience Associate

Claims Associate

Customer Experience Operations Associate

Customer Experience Associate II - Weekends Only

Store Experience Associate

Load 2 more jobs6 jobs at Rent the Runway

Inside Sales Rep (Outbound - B2B)

SinglePlatform
Greater NYC Area
1 day ago
+36
When we launched in 2010 SinglePlatform was named one of “America’s Most Promising Startups” by Businessweek. Close to a decade later, and after being acquired by Endurance International Group in 2016, we’re thriving and looking to grow our dynamic NYC team. Our goal at SinglePlatform is to help small businesses get discovered everywhere that matters online. Our suite of products and dedicated services are trusted by over 40,000 locations across

Sales Support Representative

Gotham Greens
Greater NYC Area
1 day ago
Gotham Greens is seeking a dynamic Sales Support associate with 1-3 years experience in customer service and order entry, to provide administrative support to the sales teams.  Duties include, but are not limited to, calling accounts daily, entering orders into an ERP system, fielding customer support calls/emails, supporting customers via phone/email and any other duties from the Sales Administrator.  This individual works closely with our sales team to ensure optimized sales operations management. The ideal candidate is interested in sustainable agriculture and willing to embrace Gotham Greens’ core values and mission.

Food Service Sales Representative - Northeast

Gotham Greens
Greater NYC Area
1 day ago
Gotham Greens is seeking an exceptional Sales Representative – Food Service to manage the HORECA sales in our Northeast region and based out of our Brooklyn NY office. The Sales Representative is responsible for contributing to sales growth of the brand through new customer acquisition, customer retention, and growth opportunities with current customer base. The Sales Representative will be in contact daily with current and prospective customers, managing opportunity and up-selling current accounts.The Sales Representative reports to the VP of Sales and works closely alongside all company teams.

Food Service Sales Representative - Midwest

Gotham Greens
Other
1 day ago
Gotham Greens is seeking an exceptional Sales Representative – Food Service to manage the HORECA sales in our Midwest region. The Sales Representative is responsible for contributing to sales growth of the brand through new customer acquisition, customer retention, and growth opportunities with current customer base. The Sales Representative will be in contact daily with current and prospective customers, managing opportunity and up-selling current accounts.The Sales Representative reports to the VP of Sales and works closely alongside all company teams. Prior experience in the Food Service and/or CPG industry is preferred. This is an opportunity for an enthusiastic, self-motivated and organized individual to assume a position at a rapidly growing, innovative, disruptive company in the 21st century food system.

Virtual Clinician

Galileo
Greater NYC Area
1 day ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Customer Experience Manager (NewCo)

Harry's
Greater NYC Area
1 day ago
+32
The Customer Experience (CX) Manager is responsible for building and leading the day-to-day operations of our CX team, ensuring that our customers have a great interaction and overall experience with our brand. You will define and establish operational strategies, goals and methods/approaches, including platforms, policies, KPIs, SOPs and SLAs, while also managing day-to-day operations of the CX function. Just as important, you’ll be responsible for building, scaling and developing a team of high-performing associates.

Sr, Manager, Customer Advisory Management

Collibra
Greater NYC Area
1 day ago
+34
As a Senior Manager in the Customer Advisory organization you will be responsible for leading a team of individual contributors (Customer Advisory Managers) to help our customers achieve maximum value. In this role you will manage a team of CAMs to drive customer success and adoption of Collibra’s platform. You will oversee engagement with our customers and develop programs and strategies to drive customer adoption, renewal, growth, and expansion.

Customer Advisory Manager

Customer Advisory Manager

Customer Advisory Director

Customer Experience Associate

Atoms
2 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Manager, Real Estate Transactions

Knotel
Greater NYC Area
2 days ago
+18
Reporting to the Director of Real Estate, the Manager, Real Estate Transactions will play a critical role in expanding Knotel’s property portfolio. S/he has deep knowledge of institutional players in New York City’s commercial real estate market and will help build partnerships that fuel Knotel’s growth. Our team embraces curiosity, integrity, and tenacious problem-solving, and the Manager, Real Estate Transactions will contribute to this culture

Partner Success Manager

JW Player
Greater NYC Area
2 days ago
+19
The Partner Success Manager will help manage strategic Video Player Bidding partner relationships and provide support to our clients. The ideal candidate will utilize superior analytical and customer service relationship building skills in their work with product, sales, partner solutions and engineering teams. They will be focused on the goals of analyzing our partners Video Player Bidding performance, growing our clients ad revenue, optimizing SSP and demand partners, troubleshooting issues and keeping our partners happy.

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Customer Strategy Associate

Custora
Greater NYC Area
2 days ago
+15
Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Overwhelmed with a flood of customer data, companies are looking for analytics software that will go beyond just reports and dashboards. They’re seeking platforms that will help them take

Customer Strategy Analyst (entry level)

Custora
Greater NYC Area
2 days ago
+15
About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s e-commerce marketer is resource-strapped and scrambling to execute on dozens of competing priorities.

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