NYC Tech Jobs and Startup Jobs

174

Director, Luxury Client Sales

1stdibs
Greater NYC Area
6 hours ago
At 1stdibs we are client-obsessed and looking to add a Director of Luxury Client Sales to continue to create an unrivaled and personalized luxury online shopping experience. You will be responsible for elevating the 1stdibs client journey through management of 3 unique teams: account management business development and proactive support. The focus will be placed on growth and retention of existing high-level and high-frequency shoppers (account management), developing potential new high-level shoppers into high-frequency shoppers (business development) and proactively closing specific orders (proactive support).

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
14 hours ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Senior Technical Trainer

Turbonomic
Greater NYC Area
14 hours ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

Technical Support Engineer

Turbonomic
Greater NYC Area
1 day ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Senior Customer Success Manager

Celonis
Greater NYC Area
2 days ago
+12
As a Senior Customer Success Manager (CSM) you will act as a trusted advisor to a portfolio of strategic customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention. You will work closely with sales and professional services teams to define, develop and execute effective strategies that drive additional growth and expansion within customers.

Customer Success Manager

Celonis
Greater NYC Area
2 days ago
+12
As a Customer Success Manager (CSM) you will act as a trusted advisor to our customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention.

Pre Sales Systems Engineer

Turbonomic
Greater NYC Area
3 days ago
+23
Are you a customer-focused technology superstar? Have you built a career making your customers and partners successful by helping them adopt innovative technology? We're hiring for a Pre-Sales Systems Engineer to join our Field Sales Team and add to our customer-centric, winning culture! Our ideal candidate is someone that is highly motivated, collaborative and a self-starter and will play a direct role in driving our growing market-share and

Client Success Account Manager

Meltwater
Greater NYC Area
3 days ago
About the Company Meltwater was founded in 2001 in Oslo, Norway, before moving the company headquarters to San Francisco in 2006. The company has 57 offices and 1,800 employees, with a local presence in every continent. The company built its reputation by becoming the world leader in electronic media monitoring, supplying clients with the ability to track and analyze their global press coverage and to better leverage that information. Building on

Sales and Marketing Associate

Drive Sally
Greater NYC Area
4 days ago
+12
Overview As a Sales Associate, you will be responsible for generating new business through digital and physical marketing campaigns, in addition to managing and supporting our existing customer base. You will work closely with operations, product, and management, to drive growth and systematize prospect-to-customer conversions. You will do what it takes to recruit, onboard, and manage new drivers to the Sally platform. You will work directly

Customer Success Manager

Gameffective
Greater NYC Area
5 days ago
+15
Responsibilities: Manage client relationships, ensure client’s satisfaction and client’s retention, from deployment phase and on. Learn customer technical and business environment relevant to the success of the implementation Interpret customer requirements to product capabilities, taking customer’s goals, objectives and business processes to propose the best solution Share best practices to ensure informed decisions are being made Train the

Associate Customer Success Manager

Bluecore
Greater NYC Area
5 days ago
+24
As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a variety of different projects to help support and service our customers including managing and executing marketing campaigns, analytics/reporting and much more. The ideal candidate is hungry and looking for a great opportunity to be challenged and learn quickly.

Customer Success Manager

Talkwalker
Greater NYC Area
5 days ago
Customer Success Manager New York, New York We are looking for a US - Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company.   The US - Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a

Junior Customer Success Associate

Policygenius
Greater NYC Area
5 days ago
+18
Address clients’ questions about life insurance, the policy they’re applying for and the application process via phone, email and SMS. Work with insurance carriers to advance client applications from approval to activation. Master the workflows and software systems necessary to carry out your responsibilities. Provide actionable feedback from clients to drive process and product improvements. Collaborate with other operations teams (customer service, case management, inside sales, and quality assurance) to provide a best-in-class customer experience. Exhibit an extreme attention to detail while carefully reviewing documents for completion and accuracy. Become a subject matter expert on DocuSign and Adobe Acrobat or other similar products. Contribute to the onboarding and training of newer team members. Have fun in a friendly and collaborative team environment.

Customer Success Engineer

NS1
Greater NYC Area
6 days ago
+12
Troubleshooting DNS problems in the context of larger, client-specific application topologies. Leveraging our unique feature set to implement distinctive solutions to complex traffic-routing problems for our customers. Becoming familiar with, monitoring, and working to improve NS1's various subsystems. Identifying areas for improvement and offering constructive advice, both customer-facing and internally. Collaborating with TechOps and DevOps engineers to investigate customer-reported issues.

Director of Customer Success

Reonomy
Greater NYC Area
6 days ago
+20
As a Director of Customer Success, you will hire and coach a small but growing team eager to learn from an experienced mentor. Additionally you will create and use best practices to enhance our current processes and lead strategic initiatives aimed at maximizing retention and growth.

Sr. Customer Success Manager - New York

Box
Greater NYC Area
6 days ago
+19
In this full-time role you will work with new and existing business and enterprise customers to ensure that they are supremely successful with and delighted by Box. It is your responsibility to effectively onboard these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. You will work with your accounts proactively to drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and then communicating that product to the users. If you love working with customers and have thrived in a role like this before, then we want to talk to you.

Account Executive, Inside Enterprise (New York, NY)

Account Executive, Mid-Market (New York, NY)

Account Executive, Strategic Accounts (New York, NY)

Senior Customer Success Manager

Bluecore
Greater NYC Area
6 days ago
+24
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Customer Success Manager

Bluecore
Greater NYC Area
6 days ago
+24
As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with world class ecommerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization. The ideal candidate is a customer-centric analytical thinker who loves identifying opportunities for our partners and is resourceful & tenacious in efforts to bring those to life.

Manager, Customer Success (CSM)

Bluecore
Greater NYC Area
6 days ago
+24
As a Manager of CSM you are a strategic thinker who has the ability to navigate complex situations and foster growth within the team. You have a proven track record of client retention and growth and are an expert in building deep consultative relationships. Your goal is to lead your team in exceeding the targets that have been established for client retention and growth while coaching them to reach their individual career goals.

Customer Success Manager

InviteManager
Greater NYC Area
1 week ago
The Customer Success Manager provides vision and execution in maintaining/developing sales growth in existing accounts, creating and identifying opportunities in existing accounts for the sale of additional services and solutions. This role is responsible for the integration, optimization, upsell and contract renewal of InviteManager’s existing customer base. The CSM provides proactive, focused attention to identify upsell opportunities and

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