Insurance Customer Experience Associate
Greater NYC Area
19 hours ago
Better is looking for a Customer Associate to join our internal insurance agency, Better Cover. You are going to be instrumental in the development of a profitable, national, multi-line insurance entity that we’re building to help get borrowers home.
Specifically, you will be responsible for helping us create and implement an industry leading customer-first experience. You’ll be given a lot of responsibility early on, and your drive, ability to juggle multiple priorities, and high attention to detail will be crucial to your success on this team.
The ideal candidate is an experienced insurance professional and highly organized communicator who consistently makes sound decisions, all while maintaining composure in a fast-paced environment. You will be interacting directly with customers and policyholders via phone, email, and text to ensure they have the best possible experience with Better Cover. We are looking for individuals who build rapport quickly and bring positive “can-do” energy to their work and team.