NYC Tech Jobs and Startup Jobs

20

Partner Success Manager

GroundTruth
Greater NYC Area
1 hour ago
+21
Work with Partner Success Director to identify and support upsell opportunities and renewal rates within partner sales orgs. and act as tactical business development support. Assist in identifying and acting on partner revenue trends (top markets/verticals/products sold/etc.). Analyze platform team data to ensure that the org is best driving revenue/support among partner orgs. Deliver Brand and Audience indexing reports and post campaign insights to partners. Analyze top markets across partners to ensure the team is allocating resources most effectively and visit markets to build relationships. Take initiative directly with clients in order to drive improved performance, more investment, and deeper levels of partnership.

Senior Manager, Creative

Integral Ad Science
Greater NYC Area
1 day ago
+50
The Senior Manager, Creative will oversee and be responsible for Integral Ad Science’s in-house creative services team, which includes two designers and one web developer. This individual will also manage third-party vendor relationships for capabilities that fall outside of the scope and expertise of the in-house team, including print production, swag production, etc. The qualified candidate will have a passion for modern design that can be translated into the creation of best-in-class print and digital brand and sales marketing executions. This role requires a confident, seasoned designer that will manage the design process from ideation to execution, as well as a clear communication and strong collaborator with regard to both internal and external teams.

Senior Brand Designer

Quartet Health
Greater NYC Area
5 days ago
+32
Quartet is entering a growth phase and we need an exceptional Senior Brand Designer to help take us to the next level. This person will both assert a creative philosophy and drive execution to lead the company in envisioning, designing, and creatively bringing to life the Quartet brand. The Brand Designer will report to the Director of the Quartet Design Team and work as a core ally to the Marketing & External Affairs team. This individual will also work closely and cross-functionally with Product, Business Development, and User Success teams to elevate and evolve the Quartet brand to ensure relevance, consistency, and strength across our many audiences.

Customer Success Manager, Brazil/ US (Growth)

Outbrain
Greater NYC Area
5 days ago
Convert inbound leads to successful Outbrain advertisers through call-based pitches, proposal development, and administration to ensure a great client experience. Manage client kickoff calls and onboarding processes for new partners to help educate them on native’s best practices and optimizations. Troubleshoot and resolve client issues; timeliness is key here! Monitor campaign performance and provide data-based insights to help clients with their strategy and optimization. Manage and grow your own book of business, helping your clients achieve the best ROAS possible. Provide key insights to technical and product teams to help identify opportunities to enhance the product and overall customer experience.

Director, Customer Success

DoubleVerify
Greater NYC Area
1 week ago
+31
DoubleVerify is looking for a Director of Customer Success to lead our growing global Customer Success department. Tests and on-boarding are pivotal moments in our customers’ life cycle because it is the first time they experience the product and service for themselves. We view ourselves as trusted partners for our customers, and product experts that they rely on us during implementation. The Director of Customer Success will be accountable for process and people management of the Global Customer Success team. Based on your own experience you will define the strategy of the Customer Success department and execute against set plan to ensure DV’s success in every client test and on-boarding execution.

Director, Business Development

The Trade Desk
Greater NYC Area
1 week ago
+16
You are a master relationship builder, sales leader, and creative problem solver. You exhibit high emotional intelligence and professionalism at all times, and are a true consultative business partner with your clients. This high visibility role offers an unparalleled opportunity to work as a senior individual contributor with a highly strategic and focused portfolio. You are versed in the agency landscape, with key senior relationships already established.

Senior Lead UX Researcher

Director of Customer Experience

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Presentation Designer

VidMob
Greater NYC Area
1 week ago
We’re looking for a Junior Presentation Designer to support sales and business development with stunning presentations and marketing collateral. VidMob powers the world’s biggest brands (and many emerging ones) with video, so our presentation designs are innovative and motion-rich. We seek an individual who is passionate about creativity and can visualize stories with captivating graphics and typesetting. The ideal candidate lives and breaths social the way we do and can develop marketing materials that feel contextual to social platform partners and aspirational to brands. 

Customer Advocate

Nesterly
Greater NYC Area
1 week ago
Nesterly is in search of a Customer Advocate to help us deliver excellent customer experience as we expand to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Nesterly is seeking an enthusiastic and hands-on Customer Advocate to join our team in NYC or Portland. In this role, you will be a product expert on the front lines of customer service, handling inbound inquiries from new, existing, and potential customers. You will develop the company's customer success strategies through a deep understanding of the product and customer challenges. 

Patient Success Admin

Quartet Health
Greater NYC Area
2 weeks ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Senior Digital Designer

VidMob
Greater NYC Area
2 weeks ago
Work with our leadership and marketing team to establish a long-term vision for our brand and digital communications. Lead the design and implementation of our website, including landing pages. Develop marketing- and product-related email communications. Execute content and UI-focused product design tasks. Be autonomous. You’ll take ownership of your projects and take responsibility for every last detail. Rapidly produce concepts, mockups and prototypes - knowing when to create low-fidelity sketches versus pixel-perfect comps. Work closely with our engineering team to plan sprints, assess technical feasibility, document requirements and QA designs. Work from our New York office, visiting our offices in Los Angeles, CA and Pittsfield, MA.

Creative Director

VidMob
Greater NYC Area
2 weeks ago
Culture fit is key to success at VidMob. We seek candidates that are curious, collaborative and committed to excellence. We take every hire seriously and only choose seriously talented team members. We care deeply about our employees and are dedicated to making VidMob an exceptional company to work for. VidMob is proud to offer comprehensive health plans paid for by the company, enhanced Maternity/Paternity Programs and unlimited vacation plans. We also provide employees with access to 401K plans, healthy food and snacks, and pre-taxed transit.

Design Researcher

Quartet Health
Greater NYC Area
2 weeks ago
+32
You will join 2 other design researchers and 5 designers on our growing Product Design team. We’re a low-ego, high-trust team invested in each others’ personal and professional growth. Constantly looking for opportunities to spread the value of design thinking across Quartet and improve on processes both inside and outside of the design team, we're looking for a passionate, exceptional researcher to join our team in Quartet’s Midtown NYC headquarters. Help us achieve our mission to deliver technology and services that improve the lives of people with mental health conditions. 

Product Designer

Summer
Greater NYC Area
3 weeks ago
+18
As a Product Designer, you will have the opportunity to use UX design and research to elevate Summer’s customer experience from end to end. You will collaborate with the product and marketing teams to imagine and deliver delightful experiences to our borrowers, partners, and internal users.

Enterprise Support Engineer

Kaltura
Greater NYC Area
3 weeks ago
We are looking for a technical support engineer experienced in software (SaaS) and B2B customer service. As part of our top-tier Platinum support team, you’ll work primarily with Kaltura's most established accounts. As a support engineer, you’re responsible for owning and managing resolution of all technical inquiries for specific enterprise accounts, after the customer is live on our video platform. Kaltura customers include Fortune 500 brands and Top 10 educational institutions.  

Computational Designer - Customer Success

Sidewalk Labs
Greater NYC Area
3 weeks ago
+37
You will be a key member of Sidewalk’s generative design team, supporting external clients to use our product to solve problems in urban design, masterplanning, and real estate development. Our generative design team is committed to radically improving the quality of urban life through better digital design tools — and we’re bridging the urbanist-technologist divide by combining expertise in machine learning, optimization and cloud computation with a nuanced understanding of why and how the design of a city’s physical form matters.

Computational Designer - Core Product Development

Sidewalk Labs
Greater NYC Area
3 weeks ago
+37
You will be a key member of Sidewalk’s generative design team, helping build a product that solves complex problems in urban design, masterplanning, and real estate development. Our generative design team is committed to radically improving the quality of urban life through better digital design tools — and we’re bridging the urbanist-technologist divide by combining expertise in machine learning, optimization and cloud computation with a nuanced understanding of why and how the design of a city’s physical form matters.

UX Writer

VidMob
Greater NYC Area
1 month ago
Serve as copy lead across several small cross-functional product teams. Define information architecture for complex documentation sets. Execute in a fast-paced environment with a high level of ambiguity. Work autonomously, ensuring copy is on-time and on-brief with little oversight. Partner with product managers, designers, engineers and key stakeholders to define problems, develop solutions and launch new products and features. Craft clear and concise product copy that drives action. Develop product copy guidelines that capture our brand’s tone of voice. Validate your thinking every step of the way by proactively seeking feedback from users and team members.

Customer Success Manager

Outbrain
Greater NYC Area
1 month ago
Outbrain is seeking an energetic, customer- and data-obsessed Customer Success Manager to support and contribute to our East coast team. You’ll work alongside Sales Directors to support and lead the success of our clients' Outbrain campaigns and provide thought leadership on content amplification strategies and optimization. You’ll build strong relationships and establish clear lines of communication with clients, partners and internal team members.

Client Success Manager

Summer
Greater NYC Area
1 month ago
+18
As a founding member of Summer’s Borrower Success team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

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