NYC Tech Jobs and Startup Jobs

We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

As a Content Marketing Manager, you will report directly to the VP Marketing and own the creation of compelling content targeted to various customer segments and personas. This is a great opportunity to work with different teams and leaders across the company and develop and champion cross-functional initiatives. You’ll be responsible for determining the best way to attract and engage our target audiences through content across a variety of formats and channels.

Oversee the Martech stack at Braze to ensure tools and technologies are being utilized efficiently and strategically.  Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate, distribute, and report on leads; optimize the technology and build the data processes that fuel the marketing team.

Reporting to the SVP of Product Marketing, the Director of Product Marketing will be responsible for developing and executing a clearly defined marketing strategy to drive rapid growth of core Stash products. Our ideal candidate is motivated by hitting and exceeding aggressive KPI’s, has demonstrated success owning multichannel campaigns in B2C organizations and has implemented robust testing measurement and analysis programs. If you are a player-coach who is relentlessly passionate about engaging and growing customers, seamlessly flexes between planning and executing innovative campaigns across a myriad of channels and is laser-focused on data and results, this could be the role for you! 

As a Senior Customer Success Manager in a managed services team at Smartly.io, you will execute the Facebook advertising campaigns for our biggest managed service customers and drive customer engagement. You function as the crucial link between customers, Facebook, and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

The Enterprise Success Manager will be a part of our growing sales team and will have a meaningful impact on our Key Accounts satisfaction. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product and it is incredibly unique (and fun) to guide them to success using our platform.

Want to prospect for an Event Platform that has proven its success at brands such as L'Oreal, Pfizer, RedHat and Daimler? The foundation for success is here - let's build on that together! At SpotMe, we offer competitive salaries and great benefits that are usually only found in startups. Our HQ is based in Lausanne, Switzerland with regional offices in New York, Chicago and Singapore. We are expending rapidly so join us in these exciting times!

As a Senior Client Advisor you will work with a few of our largest, most complex clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track their usage and adoption, provide insights and best practices on how they better leverage the VTS platform at an account level, (e.g., opportunities for workflow improvement,) and proactively help them address workflow gaps. You will work with sales, implementation, and product teams to ensure a coordinated approach to customers. You will also work closely with sales on upsells, expansions, and renewals. 

The Associate Director of Client Strategy will be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. This is an exciting opportunity to influence some of the worlds largest brands and most sophisticated marketers on innovative programs.

The Demand Generation Marketing Manager will play a key role on our Growth Marketing team and be responsible for owning Movable Ink’s digital marketing programs to drive opportunity creation and pipeline acceleration. In this role you will develop and implement our digital marketing strategies to align with our company vision of creating visual, highly personalized experiences across digital channels. You will work strategically with Sales Operations, Design, and Marketing to deliver these visual experiences to prospects, partners, and clients.

Join the company behind the biggest developer community in the world as our Vice President of Customer Success. We are looking for a senior leader to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). This position reports to the CEO and is a key member of the Senior Leadership Team.

Manage and efficiently scale our acquisition campaigns across Facebook, Instagram and other social channels. Daily ad optimization and management. Work towards target revenue and CPA goals. Report on all major metrics and share insights/trends with the team, working with Growth Lead to maintain consistent reporting on a daily, weekly and monthly basis. Prioritize and implement creative, ad copy, audiences, and tests all the way to landing page funnel. Identify new opportunities for Eight’s paid social strategy. Stay up to date on new features, ad products, optimization strategies, creative best practices & trends. Develop and execute on an experiment roadmap to grow paid social efforts and find new pockets of efficiency, including audiences, bid types, and channels. Define each test including hypothesis, KPIs, budgets, and tests. Work with relevant teams to implement tests.

Create the strategy for marketing nurture that progresses leads through the buying cycle from awareness to purchase. Work with marketing team to develop and execute nurture streams incorporating a variety of channels including email, direct mail, and digital. Set up A/B tests that provide consistent learning on top performing channels, messaging, and offers by buyer stage to optimize campaigns. Create acquisition-focused email campaigns to drive new customer growth and revenue. Work with marketing operations and sales to develop lead score and improve lead score over time by educating our target market and growing readiness to buy. Develop and maintain nurture reporting methodology and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance. Work with regional sales and marketing teams to integrate nurture strategy into regional strategy and get feedback on campaigns. Work with sales, operations, and business intelligence team to optimize engagement scoring and improve accuracy over time. Communicate performance, results and recommendations to stakeholders.

We are seeking at VP of Corporate Communications who will define and establish our communications strategy and voice, leading efforts to build our corporate narrative and bring our story to the world. Our ideal hire will build strong relationships with key audiences and use their influence and excellent story-telling skills to energize and align both internal and external stakeholders. Reporting to the CMO, the ideal candidate will have a proven record of success, building and positioning brands as well as establishing relationships with trade and consumer press. 

Reporting to the VP of Marketing, the ideal candidate will have a proven record of success building technology brands. The role requires experience growing and guiding a savvy team of curious and determined multi-disciplinary experts, with oversight of corporate communications, media relations, influencer relations, content, and brand. The Sr. Director should be able to demonstrate to the entire organization the progress and impact of the team's work and how it drives business outcomes.

Peloton is looking for a Director of Local Marketing to drive an integrated and strategic local marketing approach that results in increased traffic and consumer engagement in retail Showrooms across North America. You'll be responsible for growing Peloton’s brand experience at a local level. Responsibilities will include (but not limited to) development/execution/evaluation of: product marketing campaigns at retail, external local outreach, in-Showroom Member engagement, partnerships and events. 

Feather is hiring our first Demand Planning Manager to evolve our demand planning process and forecast Feather furniture needs across all markets. You will ensure that we maintain high in-stock levels across all product categories, taking in to consideration both new product orders as well as the re-leasing of items coming to the end of their subscriptions. This role will report to our Head of Finance and working closely with the finance, merchandising, logistics and marketing departments.

Squarespace is looking for a media strategist to join our Media & Acquisition team to help us accelerate growth for Unfold, our newest acquisition. You will accelerate Unfold’s growth by using paid media to acquire new customers. The ideal candidate has expertise in mobile app advertising on social platforms, takes a data-driven approach to media buying and has solid marketing acumen. You are eager to partner with the Unfold team to bring their product to new audiences. You will move fast and leverage Squarespace’s resources and best practices to achieve scale. If you are passionate about social advertising and excited by a mobile-first approach to acquisition-- we’d love to meet you.

We are looking for Enterprise Client Success Managers with a strong background in digital. You will be responsible for new client implementation and relationship management as well as ensuring adoption and engagement with the Yext platform. Client Success Managers play an integral role in our business, building strong working relationships with each and every client and driving annual renewals and upsells. Client Success Managers will work with cross-functional teams including Sales, Business Development and Product Management to accelerate usage and relay client needs.