NYC Tech Jobs and Startup Jobs

35

Client Success Manager

Yotpo
Greater NYC Area
14 hours ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
13 hours ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Director of Client Engagement

Kin + Carta
Greater NYC Area
13 hours ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Customer Operations, Support Specialist (SF, NYC)

Pinterest
Greater NYC Area
1 day ago
We consider businesses our customers on Pinterest, as they play a big role in providing the content that helps people discover and save the things they love. We’re looking for a motivated self-starter to join our Customer Operations team and help our global partners, big and small, get discovered by millions of people looking for things to plan, buy and do. You’ll work directly with our customers to answer questions, solve problems, and you’ll take the insights you gain to our product and engineering teams to help make Pinterest even better. The work you'll do will drive a better user experience for our customers and ensure that Customer Operations is connected to the direction of our growing product. 

Implementation Manager

Yotpo
Greater NYC Area
1 day ago
+47
We are looking for our third Implementation Manager on our NYC team to help build it out! As the primary liaison between our CSMs, product team, developers, creative teams and clients, you ensure that implementations run efficiently and that our internal timelines are met. You’ll be responsible for pinpointing inefficiencies in the business and working alongside all relevant teams to project manage and develop solutions. If you’re organized, motivated, and excited about the prospect of applying your skills in a high-growth startup environment, you could very well have success in this role!

Implementation Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink is seeking an Implementation Manager to join our fast-growing team. In this role, you will work directly with our Professional Services and Solutions Lead to enable our clients to seamlessly exchange critical business data between their backend data systems and LeafLink’s platform. This role requires tackling complex problems and implementing solutions that support emerging, independent businesses all the way up to global brands and retailers. The position is highly collaborative and cross-functional, with dependencies on our Sales, Client Experience and Product teams. You need to be a self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.

Private Client Assistant

Moda Operandi
Greater NYC Area
1 day ago
+48
The Private Client Assistant will be responsible for providing sales support, excellent customer service, and administrative support, indirectly driving sales, increasing customer conversion and retention by providing a consistently superior level of service as well as introducing new customers to Moda and creating loyalty.

Global Sourcing Senior Associate, In-Store Merchan…

Harry's
Greater NYC Area
2 days ago
+37
As a member of the Global Supply Chain Team, you will have the opportunity to visit suppliers from around the globe & own strategic sourcing, supplier relationships, production, inventory strategy for packaging. You will work cross-functionally with teams in New York & Europe – including R&D, Retail, Distribution, Sales & Operations Planning, Finance, Sales & Marketing to manage sustaining programs, lead product launches & set optimal supply chains. 

Sales Coordinator

Pinterest
Greater NYC Area
4 days ago
As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping users make their lives better in the positive corner of the internet. As a Sales Coordinator, you’ll work closely with our Sales and Partner Success team to improve our partner experience on Pinterest. You’ll drive productivity and order process enhancements for sales and finance to help deliver world-class support for our partners. Our fast growing sales team partners with advertisers from Fortune 500 companies, SMBs and agencies with brand, intent and action goals on Pinterest.

Customer Experience Associate II

Rent the Runway
Greater NYC Area
4 days ago
+45
Customer Experience Associates (CXA) will be responsible for ensuring that all of our customers have the Cinderella Experience that has personified the Rent The Runway brand. This role will act as a subject matter expert who delivers empathetic, detail-oriented solutions to our customers. As our frontline, all CXAs are trained and positioned for optimal employee effectiveness. You will be working with a great team with supportive team leaders. We are committed to providing employees with opportunities for growth and development, as well as an environment where your ideas will help us drive our business and create a more meaningful employee experience. 

Manager, Continuous Improvement

Claims Associate

Next Level Customer Advocate (Tier 2)

Resident
Greater NYC Area
1 week ago
+30
As a Next Level Customer Advocate you will be handling inbound calls, chats, and email tickets in an omni-channel and multitasking environment. You will be responsible for being a Subject Matter Expert in de-escalating, retention, and sales; as well as a Brand Ambassador for our products and services.

Client Partner - New York

Curalate
Greater NYC Area
1 week ago
Curalate is looking for seasoned SaaS sales people with a demonstrated ability to sell solutions (not products), close deals, crush quotas, play nice in the sandbox, and have the agility to thrive in a hyper-growth, early-stage environment. You'll be talking to digital marketers and e-commerce executives at some of the world's most notable brands and agencies and selling a product that helps these brands unlock the power of their images to grow engagement, traffic, and revenue. Most importantly, you love technology and have proven experience driving new business in SaaS software.

Client Support Engineer

Curalate
Greater NYC Area
1 week ago
As a Client Support Engineer (CSE) at Curalate, you will work directly with over 1,000 of the world’s most loved brands to troubleshoot and resolve complex technical issues, consult clients on a wide range of technical questions, and carry out operational work requests on their behalf. Client Support Engineers work cross-functionally with internal teams to drive strategic initiatives within our organization! This is a great opportunity to work hands on with clients and bridge the gap from end-user to product while flexing your technical muscle.

Business Development Manager, LLF

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking an experienced Enterprise Relationship Manager to join our fast-growing team. In this role you will be responsible for managing LeafLink Financial’s relationship with the largest cannabis brands in the industry and create a network effect across the LeafLink platform, setting a new standard on how the industry transacts. This role will allow you to build relationships with executive teams and strategize on ways LeafLink can improve and simplify their business operations. This role is highly collaborative, requires creative thinking, sales expertise, and an understanding of all product offerings and platform features on LeafLink with a focus on our financial services offerings. This role will require you to interface directly with our executive team, client experience, sales, marketing, and engineering teams. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks and deadlines. 

Head of Customer Experience

Lively
Greater NYC Area
1 week ago
+14
Lively is looking for a Head of Customer Experience to lead and grow our CX team, one that sits at the heart of delivering unparalleled hearing care to our customers. As the keeper of our customer’s happiness, you will represent the customer voice to internal teams and build a consistent, elevated experience for our customers at every interaction, from email to calls. You will scale a distributed team (50%+ remote) that can balance providing delightful support efficiently to our customers, and you will partner regularly with our Audiology, Inventory, Product, and Marketing teams. This role will report directly to the COO.

Associate Implementation Manager

Spot.IM
Greater NYC Area
1 week ago
The Associate Implementation Manager leads successful implementations of the Spot.IM software through a strong understanding of our product offering, excellent project management skills, and effective communication (written and verbal). Projects are executed on time during the implementation lifecycle while building a strong rapport with the partner’s project team.

Client Experience Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Associate Client Support Engineer

Curalate
Greater NYC Area
1 week ago
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests. The CSA is not only the face of our organization, but is a subject matter expert and provides not only answers to questions, but educates users on best practices, workarounds on all Curalate functionality from simple to advanced workflows.

Associate Client Partner

Curalate
Greater NYC Area
1 week ago
As an Associate Client Partner you will be tasked with going after that next big account. You will engage decision makers and demonstrate how our solutions can help them command attention in this visually driven world. You will be given the independence to get creative with your pitch and craft attention-grabbing emails in a quality over quantity focused environment. You will work closely with one of our Client Partners and receive invaluable career coaching and mentorship!

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
2 weeks ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

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