NYC Tech Jobs and Startup Jobs

6

Technical Program Manager - SRE

Lifion by ADP
Greater NYC Area
21 hours ago
+30
We are seeking a highly skilled, team-oriented individual to be a Lead Technical Program Manager for high performance, cross-functional autonomous engineering teams. The successful candidate will be an energizing servant leader, be an enabler and driver, is a self starter and can work in an ambiguous environment, willing to learn and grow, work with technical teams, possess strong interpersonal communication and facilitation skills, be detail-oriented, thorough and results-focused.

Head of Customer Success

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
As the Head of Customer Success, you will be responsible for managing a team of partnership representatives to deliver on revenue targets and plan for new growth opportunities. This role requires a holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will work cross-functionally with all departments, having to manage priorities and constantly collaborate to complete tasks and drive short and long-term revenue opportunities.

Technical Implementation Consultant

DailyPay, Inc.
Greater NYC Area
5 days ago
+40
DailyPay is seeking a bright, organized, and enthusiastic Enterprise Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Client Success team, supporting the deployment of our strategic B2B/Enterprise organizations. This person will lead the technical and payroll integration with our new clients. Success in this role will rely on a combination of technical proficiency, confidence working with clients, ability to sweat the details while seeing the bigger picture, and a healthy obsession with organization. 

Customer Success Manager

RippleMatch
Greater NYC Area
1 week ago
+18
We are hiring a customer success manager to maximize the results companies get on the RippleMatch platform. You will onboard new customers, support account managers and account executives in closing new business, and manage all things related to customer happiness. You will make sure that companies are matched with the right candidates, and you will be directly responsible for making sure customers hire candidates on RippleMatch.

Customer Success Client Trainer

DailyPay, Inc.
Greater NYC Area
3 weeks ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Client Operations Manager

Capital Rx
Greater NYC Area
1 month ago
Support implementation and client management teams with all day-to-day client requirements. Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Analyze incoming client requests and work with internal and external teams to complete required plan documentation. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent. Lead pre- and post-implementation quality assurance and testing to validate coding accuracy. Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address. Handle and resolve sponsor and member issues, escalating as needed. Research and respond to claims processing and system configuration inquiries. Coordinate integration of other data inputs into client management processes. Collaborate cross functionally to support general client operations, as required.

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