NYC Tech Jobs and Startup Jobs

7

Client Success Manager

Gympass
Greater NYC Area
3 days ago
+41
The Client Success Manager will be responsible for managing the long term relationships with our clients in the United States. The ideal candidate is tech savvy, obsessed with process improvement, can balance multiple priorities and clients, and has a nose for value, building client strategies based off of data insights. This person will play a pivotal role in our United States growth, and will be eager to work cross-functionally with sales, product, finance, recruiting, operations and marketing, in a fast-paced organization that will allow you to thrive and grow.

Business Development Representative

Oden Technologies
Greater NYC Area
1 week ago
+27
As a Business Development Representative, you’ll be responsible for finding the best new growth opportunities for industrial IoT and analytics. You'll be the first point of contact for new and growing users interested in factory efficiency, and will develop key skills to effectively prioritize inbound leads, head up outbound campaigns, and establish business cases for new areas for growth. If you're hungry, analytical, persistent, and a great teammate, we want to hear from you.

Client Activation Manager

Gympass
Greater NYC Area
2 weeks ago
+41
Own the client relationship for new partnerships after the point of sale throughout the client lifecycle, including leading all client meetings/communications virtually and in person. Serve as the main point of contact for organizing, planning, and executing end-to-end implementation and onboarding events (on-site and virtual) for clients. Work closely with Client Success team to understand the clients' needs and deliver an event that exceeds their expectations, while accomplishing business objectives for Gympass. Coordinate logistics and project plan goals with the Field Activation team and onsite HR contacts, ensuring that expectations are met and client engagement is high. Train and onboard local Brand Ambassadors to communicate Gympass efficiently and professionally to potential clients for field events. Request from Design team pre/post event communications to ensure success.

Buyer Success Associate, New York

SevenFifty
Greater NYC Area
2 weeks ago
+29
Become a power-user of the SevenFifty Buyer app. Offer support via email to all newly approved buyers in New York. Book in-person and remote meetings to help train buyers on our platform.  Pitch SevenFifty ordering to newly approved buyers on SevenFifty, non-ordering buyers, and buyers not yet using SevenFifty onsite at buyers’ establishments. Track and follow-up on the outcomes of buyers’ early ordering attempts to ensure that communication with their reps is smooth and that their orders are filled. Convert buyers from non-SevenFifty users and SevenFifty searchers to consistent SevenFifty orderers. Bring feedback from buyers to SevenFifty teammates for immediate troubleshooting and systematic problem solving.

Customer Success Manager

Latch
Greater NYC Area
3 weeks ago
+28
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Customer Experience Specialist

Hydrant
Greater NYC Area
1 month ago
+16
As a CX Specialist at Hydrant, you have the ability to create memorable relationships with our customers. The goal is to deliver timely and seamless experiences that make customers smile. We pride ourselves on experiences that are far superior to most e-comm organizations. Life is stressful enough, hydration routines don’t have to be - our CX team will go out of the way to support our customers. Our customer experience specialist is customer-facing, communicating through various channels, including phone, live chat, and responding to messages. We always respond as quickly and fully as possible to solve their problems. This is an opportunity to engage our customers and build brand loyalty. You are the front line and communicate with customers outside of standard business hours to ensure they have a positive experience. With that comes an expert-level knowledge of our products and systems with a curiosity to continually be improving current practices.

Community Lead

Lina
Greater NYC Area
1 month ago
+16
Responsible for managing member needs from the moment they sign up for membership -this may include orientation to space,  handling all initial questions, entering new members in applicable internal databases and software, setting up recurring payments and more.  Responsible for responding to any ongoing questions, concerns or requests relating to membership and use of Lina facilities. 

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