NYC Tech Jobs and Startup Jobs

6

Customer Experience Associate

Mulberry Technology
Greater NYC Area
5 days ago
+15
As a Customer Experience Associate at Mulberry, you will play a critical role in providing best-in-class support to our customers and will serve as the frontline in their interactions with our brand. A typical day will consist of responding to customer support emails, educating customers on our product (via live chat and inbound calls), and using data to build out consistent best practices for customer support.

Customer Success Manager

Latch
Greater NYC Area
6 days ago
+28
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Director of Customer Success & Support

Clyde
Greater NYC Area
6 days ago
+26
We are looking for a talented Director of Success & Support with 5+ years as CSM or similar role and 2+ years managing a team, with a positive, problem-solving attitude to join our rapidly growing team in New York. You'll love working with us if you're excited by growth, you embrace responsibility and love to take on new challenges. This team member will help build our entire onboarding, improvement, and success strategy, working directly with the leadership team and immediately managing a growing team.

Director of Partner Success

Mulberry Technology
Greater NYC Area
1 week ago
+15
In this role, you will leverage Mulberry’s platform to become an important part of our continued quest for growth. As the main point of contact for Mulberry’s enterprise brands, you will get the opportunity to develop a strong relationship with them through a deep understanding of their products, services, and potential for growth. Overall, you will be responsible for managing our relationship with leading brands, implementing and reporting metrics that drive growth, enhance brand relationships, optimize sales operations, and drive cross-functional strategy discussions. 

Inside Sales and Customer Success

Young Alfred
Greater NYC Area
1 month ago
+29
Job Description: Help our customers easily purchase the right home, auto, renters, and pet insurance. This role requires working with a variety of different technologies, and a strong understanding of personal lines property and casualty insurance. You will be required to manage customer relationships, facilitate quoting and purchase, and field customer requests.

Executive Assistant

Get Covered
Greater NYC Area
1 month ago
+22
Job Description: We are a fully funded tech startup looking for administrative support for our CEO. This role will include (but not limited to)  preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Looking for someone with a “no job too small attitude,” a self-starter who is just as comfortable working in a team as they are working independently.

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