NYC Tech Jobs and Startup Jobs

23

Senior Associate, Care Delivery Services

Cityblock Health
Greater NYC Area
11 hours ago
+19
This individual will wear many hats and assume major responsibilities within high visibility projects and engagements related to innovation, clinical programs, and operations improvement. This person learns quickly, takes initiative, owns large work streams, communicates exceptionally well, and works collaboratively with all team members. In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Candidate Operations Lead

RippleMatch
Greater NYC Area
1 day ago
+18
We are hiring a Candidate Operations Lead to help build an amazing candidate community on our platform. As a key contributor of the candidate team, you will be responsible for interacting with students daily to coach them through the job search process. You will build long-term relationships with candidates, acting as their main point of contact and serving as an advisor through their search. In this role, you will report to and work closely with the Director of Candidate Operations to build, grow, and scale this wing of the business.

Health Advocate

Galileo
Greater NYC Area
1 day ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Mental Health Clinician

Eden Health
Greater NYC Area
1 day ago
+32
As a Mental Health Clinician, you will provide comprehensive mental health treatment in a direct primary care setting utilizing the Collaborative Care model. You will work closely with our medical providers (doctors, physician assistants, nurse practitioners) and a consulting psychiatrist to ensure the best treatment possible for our patients. We are looking for an empathetic, energetic, and collaborative clinician with experience and/or interest in working with a population of busy professionals and their dependents. You will work with a talented mix of colleagues across various disciplines in a growing company. You will have the opportunity to make an impact on the growth and direction of our mental health program from both clinical and administrative perspectives.

Account Manager

HealthKick
Greater NYC Area
1 day ago
+22
We are hiring a Manager of Customer Success, who will be responsible for relationship management of HealthKick's current and new customer accounts. You will be responsible for the oversight of current client relationships and the implementation of new relationships from the point of sale through onboarding, ongoing engagement, and additional BD opportunities. Our mission is to turn our customers and end users into HealthKick evangelists; achieve

Clinical Project Manager

TrialSpark
Greater NYC Area
3 days ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Customer Success - Account Manager

Papaya Global
Greater NYC Area
5 days ago
The Account Management team is part of the CSM team, responsible for building relationships and helping clients increase their workforce management through consultation, education, and support. Ideal candidates will have the ability to drive strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional client service, coaching, and consultative sales skills; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Ideal candidates will have previous experience in account management and/or success management. 

Customer Experience Specialist

Blink Health
Greater NYC Area
5 days ago
+32
As a member of the Customer Experience team, you will be the highest level of support for our customers. Leveraging your advanced product knowledge, you will triage escalations to provide resolutions to complex customer inquiries. You will be interacting directly with pharmacists, providers, and customers, ensuring that each interaction is a positive experience. In addition to providing exemplary customer support, you’ll also be tasked with providing feedback and insight from the customer experience perspective for new product launches; feedback that will be shared with marketing and product groups to improve our product flow and experience.

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
6 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Senior Benefits Consultant

Namely
Greater NYC Area
1 week ago
+24
 As a Senior Benefits Consultant, you are expected to have a superior grasp of the employee benefits landscape from a broker/consultant perspective. You will be working with key clients and be expected to be a role model and mentor to for other Benefits Consultants and Benefits Analysts in your cohort. The scope of this role includes assisting clients with benefit program design and implementation, project management, compliance, and delivering an overall positive client experience. To be successful in this role, you will have to have a proven track record in a client-facing role, managing projects and mentoring junior employees.

Customer Experience Agent

Redesign Health
Greater NYC Area
1 week ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Manager, Customer Success Workforce Planning

Justworks
Greater NYC Area
1 week ago
+37
In this role, you will be a key influencer for how multiple teams in Customer Success staff for success. In Customer Support, you will help the team understand and coordinate the ideal staffing levels to meet our SLAs and to deliver optimal customer satisfaction. In Account Management, you will guide the distribution of customer accounts to match Justworks’ market expansion model and to minimize customer disruption. Reporting to the VP of Customer Success, you will be working across the team to optimize for the ideal configurations that drive employee and customer happiness.

Manager, Customer Success Quality Assurance

Claims & Risk Operations Coordinator

Client Success Manager

Zipari
1 week ago
+22
Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. Operating as the lead point of contact for all matters specific to your accounts. Working to acquire additional revenue streams from assigned clients. Working with sales to negotiate/close contracts and SOWs. Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. Preparing and delivering account reports including SLA reports. Assisting with challenging client requests and issue escalations as needed.

Customer Success Representative

Amplicare
Greater NYC Area
1 week ago
+15
Our growing company is seeking highly motivated Customer Success Representatives to join our "On-Demand Success" team who can quickly absorb and retain product and industry knowledge. Successful candidates should have the ability to think on their feet in a fast-paced environment, must love a challenge, and must be able to develop a working knowledge of Amplicare's core solutions. There will be plenty of opportunities for growth in this position after at least one year of proven success in the role.

Provider Information Specialist

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Provider Information Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Information Specialist at Covera Health, you will collect and manage physician and medical practice data to ensure that we maintain an accurate repository of provider information. This information is used by many teams across the company and is mission critical to manage the program. 

Provider Success Manager

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Provider Success Manager to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Success Manager at Covera Health, you will develop, foster, and grow relationships with our provider partners. You will guide your book of providers through the partnership process and manage internal teams to meet deadlines to support those partnerships. 

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Director, Client Delivery

Zipari
1 week ago
+22
Leading the Client Delivery team that on-boards Zipari products to our clients. Ensuring consistent delivery across all clients and own the internal escalation path for Customer Success Management. Establishing and maintaining consistent delivery standards in the form of policies, procedures, governance, templates and tools to ensure high degree of quality. Working to establish career growth for PMs and CDAs. Working with leadership of product and integration departments to ensure consistent and synchronized operation. Working with Director of Partner Integration to establish and evolve Zipari delivery practices. Working with Sales, Product, Integration and other organizations to develop and deliver client SOWs. Representing client delivery on sales activities as required.

Client Growth Manager

TrialSpark
Greater NYC Area
2 weeks ago
+20
As a Client Strategist, you will serve as the point person to manage the process of driving new client engagements forward and growing our business. You will need to formulate a clear understanding of our customer’s goals, develop joint strategies for hitting them, and collaborate cross-functionally to determine which new business TrialSpark should take on. Each day will bring new challenges and opportunities, from creating new pricing models, to implementing a go-to-market strategy, to engaging directly with clients with support from leadership.

Customer Success Manager

Snappy Gifts
Greater NYC Area
2 weeks ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

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