NYC Tech Jobs and Startup Jobs

27

Senior Customer Success Manager

Bluecore
Greater NYC Area
5 hours ago
+24
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Client Solutions Analyst

Simon Data
Greater NYC Area
14 hours ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Client Experience Manager

Luster
Greater NYC Area
22 hours ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

Senior Customer Success Manager

Custora
Greater NYC Area
1 day ago
+15
Onboard and coach customers to enable a seamless integration experience and productive partnership. Perform analysis and develop insights to help customers launch effective marketing campaigns. Develop reporting and customer facing presentations and deliver those to illustrate our value. Assist with campaign management tactics to ensure platform adoption and activation. Educate customers on new features and changes in the product. Work closely with sales, marketing and product teams to deliver a cohesive customer experience. Identify and execute improvements on customer processes and reporting.

Senior Sales Manager (Midsize e-Commerce brands)

Aitarget
Greater NYC Area
2 days ago
Are you passionate about working with top technological solutions and closing deals? Let’s do it together. As a Senior Sales Manager at Aitarget, you put your experience and aspiration for growing business. You will prospect mid-size e-commerce brands and agencies, build relations and close deals to help them scale business with our innovative marketing solution. We are looking for ambitious leaders to move fast and grow. Our US business is

Client Onboarding Manager

Dynamic Yield
Greater NYC Area
3 days ago
+45
Dynamic Yield is looking for a Client Onboarding Manager to join our growing Customer Success department. On-boarding is a pivotal moment in our customers’ life cycle because it is the first time they experience the product and service for themselves. We view ourselves as trusted partners for our customers, and product experts that they rely on us during implementation. Client On-boarding Managers play a crucial role as the bridge between Sales, and Customer Success to set the stage for a long-lasting and successful customer relationship. On a day to day basis, the Client Onboarding Manager works in tight partnership with the Client on the following:

Customer Integration Engineer

Dynamic Yield
Greater NYC Area
3 days ago
+45
A successful Customer Success Engineer works with customers to assess their requirements for personalization and optimization. They develop and deliver customers with unique implementations through the on-boarding and adoption phases until deployment and transfer necessary knowledge for customer success. This is a role for lovers of technical knowledge, lovers of developing projects from phase to phase, and for those who get satisfaction from making customers radiate with joy.

Associate Director of Client Strategy - Financial…

Movable Ink
Greater NYC Area
3 days ago
+26
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology.

Director of Customer Success

CreatorIQ
Greater NYC Area
3 days ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Customer Success Manager

Bluecore
Greater NYC Area
4 days ago
+24
As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with world class ecommerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization. The ideal candidate is a customer-centric analytical thinker who loves identifying opportunities for our partners and is resourceful & tenacious in efforts to bring those to life.

Senior Customer Success Manager

Smartly.io
Greater NYC Area
5 days ago
+31
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Client Solutions Manager

Simon Data
Greater NYC Area
6 days ago
+27
The Client Solutions Manager (CSM) role is all about making sure our clients - high growth venture-backed companies and leading enterprise brands - get as much value out of our platform and services as possible. CSMs are responsible for developing deep, trusted-advisor relationships as they work with clients across every phase of the client lifecycle from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Senior Customer Success Manager (Platform)

NewsCred
Greater NYC Area
6 days ago
+26
NewsCred is on a mission to make marketing better for everyone. As the world's leading content marketing software, NewsCred provides the world’s most ambitious brands with the best solutions in content creation, marketing management, cross-channel publishing, and measurement. We have built a Content Marketing Platform that has been recognized by Gartner's Magic Quadrant as the leader for the second consecutive year. It’s our belief that Content

Technical Consultant

NewsCred
Greater NYC Area
6 days ago
+26
NewsCred is on a mission to make marketing better for everyone. As the world's leading content marketing software, NewsCred provides the world’s most ambitious brands with the best solutions in content creation, marketing management, cross-channel publishing, and measurement. We have built a Content Marketing Platform that has been recognized by Gartner's Magic Quadrant as the leader for the second consecutive year. It’s our belief that Content

Associate Director of Client Strategy - Retail

Movable Ink
Greater NYC Area
1 week ago
+26
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. The role will report to the VP of Strategic Accounts and could be in NYC or San Francisco.

Customer Success Manager

Optimove
Greater NYC Area
1 week ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Customer Success Manager (LATAM)

Talkwalker
Greater NYC Area
1 week ago
+18
Customer Success Manager New York, New York We are looking for a Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company. The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products.  This includes implementing the technical requirements, orchestrating a flawless

Senior Customer Success Manager

Talkwalker
Greater NYC Area
1 week ago
+18
The Customer Success team is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the powerful analytics available to them in Talkwalker in order to achieve and optimize their business goals. As part of the Customer

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Business Development Manager

Talkwalker
Greater NYC Area
1 week ago
+18
The Customer Success team is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the powerful analytics available to them in Talkwalker in order to achieve and optimize their business goals. As part of the Customer

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