Greater NYC Area
1 month ago
The Manager of Customer Success will work closely with our Enterprise Sales team and Brand Partnerships team to create a seamless onboarding experience and ongoing account management for our customers and their employees that is high-touch and customized to the needs of each of our clients.
As the primary point of contact with our clients, you will also be responsible for helping to drive product development, partnerships and implementations by providing customer insights to inform our strategy.
You will also be responsible for spearheading HealthKick's employee Ambassador program – a group of self-selected, enthusiastic HealthKick employee members - to drive maximum member engagement in HealthKick, deliver superior outcomes for our partners, grow HealthKick's brand awareness and thought leadership, and support inbound sales opportunities.