Mid Level NYC Startup and Tech Jobs

21

Technical Account Manager

Braze
Greater NYC Area
1 day ago
+31
As a Technical Account Manager you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform. 

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Senior Customer Success Manager

Integral Ad Science
Greater NYC Area
2 days ago
+47
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Senior Customer Success Manager

Integral Ad Science
Greater NYC Area
2 days ago
+47
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Mid-Market Account Manager

Yotpo
Greater NYC Area
6 days ago
+47
We are looking for a foundational hire to our Account Management team in New York City: our second individual contributor and thought partner to build out the department. A newly created function, Account Management is focused on maximizing client lifetime value by cultivating long-term strategic partnerships with our most influential customers. We are looking for a relationship-based, consultative seller, who is intellectually curious and commercially driven. An individual who can successfully navigate large complex organizations to influence business outcomes, articulate Yotpo’s value proposition to C-level executives, and cultivate partnerships. 

Customer Success Manager

Integral Ad Science
Greater NYC Area
1 week ago
+47
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts. As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Account Manager, SMB

Braze
Greater NYC Area
1 week ago
+31
The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solution contracts to clients in a variety of different verticals. In addition, candidates should have at least 5+ years overall industry experience. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams including input into the lead generation process. This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. 

Associate Media Director, Linear

Bliss Point Media
Greater NYC Area
1 week ago
+17
This role will be critical to BPM’s success by ensuring our media buying and planning operate smoothly and efficiently. You will work directly with leadership to develop and implement media strategies for multiple clients and drive BPM’s network relationships and competitive positioning. Our ideal candidate must be comfortable in a fast-paced environment with previous agency/client experience, specifically in linear TV. However, BPM is not a traditional agency, and this is not a traditional agency role. Born out of adtech, the BPM culture is more similar to the culture at tech company than the culture an agency. The right candidate for this role will be excited about the opportunity to work strategically/at a high-level and the opportunity to actively participate in the daily operations of the team. We pride ourselves on being small and scrappy do-it-yourselfers who work together to question the status quo of the business and provide exceptional value for our customers.

Senior Distributed Systems Engineer

Simon Data
Greater NYC Area
1 week ago
+37
You’ll work on automating, performance tuning and managing core technologies to the Simon Data ecosystem. We have a number of scale challenges which require sophisticated instrumentation and profiling in order to achieve the level of efficiency required to support our data throughput and processing requirements. Our ecosystem is in a constant state of iteration, and solutions which were appropriate at one stage and featureset of our platform may need assessment and re-implementation depending on current needs. We’re looking for people who have experience managing and hardening distributed systems with an eye towards performance.

Event Marketing Manager

Simon Data
Greater NYC Area
1 week ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Client Partner - New York

Curalate
Greater NYC Area
1 week ago
Curalate is looking for seasoned SaaS sales people with a demonstrated ability to sell solutions (not products), close deals, crush quotas, play nice in the sandbox, and have the agility to thrive in a hyper-growth, early-stage environment. You'll be talking to digital marketers and e-commerce executives at some of the world's most notable brands and agencies and selling a product that helps these brands unlock the power of their images to grow engagement, traffic, and revenue. Most importantly, you love technology and have proven experience driving new business in SaaS software.

Account Manager

Curalate
Greater NYC Area
1 week ago
Curalate is looking for an Account Manager with a demonstrated ability to drive sales, close deals, crush quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency, navigating discussions with decision makers, and selling through value on a product that helps grow brand affinity, social engagement, and revenue - we’re looking for you!

Customer Success Manager

Braze
Greater NYC Area
1 week ago
+31
Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients. Product expertise through delivery of training and planning workshops to clients.

Senior Technical Support Specialist

Braze
Greater NYC Area
2 weeks ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Client Partner

Narrativ
Greater NYC Area
2 weeks ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Senior Customer Success Manager

Bluecore
Greater NYC Area
3 weeks ago
+39
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Executive Assistant

Bluecore
Greater NYC Area
3 weeks ago
+39
Currently we are looking for a high performing executive assistant to support multiple senior level executives. The ideal candidate will have a track record of managing high volume schedules in a fast paced environment while simultaneously prioritizing other tasks in a supportive role to busy senior level leaders.

Head of Technical Solutions

RTB House
Greater NYC Area
2 months ago
+23
be the technical expert, ready to provide solutions to solve complex problems coming from clients (internal and external); manage both Technical Account Managers and Technical Solutions Engineer teams in New York; focus on setting goals, team management, development' skills and maintaining a positive culture through leading by example;  play a key role in deciding team’ structure, possible promotions and hiring needs; frequent contact with the commercial team to align expectations and shed light on doubts and problems; constantly defy the status quo and challenge the team to come up with solutions to an array of different problems.

Head of Account Management

RTB House
Greater NYC Area
2 months ago
+23
hold responsibility for building and leading the Account Management team; ensure a high level of customer retention rate; assist with generating new revenue from existing clients with upselling and cross-selling of new products; develop the team to reach operational and financial targets; maintain senior relationships with the company’s top accounts, influence client strategy and act as a leader in problem-solving in case of any significant issues; create a deep understanding of customer satisfaction across the team; hold responsibility for reporting, forecasting, building and implementing processes; implement tools for enhancing account management processes and provide comprehensive training for the team; work closely with international HQ on developing strategic initiatives to increase customer satisfaction.

Technical Account Manager

RTB House
Greater NYC Area
2 months ago
+23
manage all technical issues with regards to campaign launching and running process; perform technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform; provide technical support for new and existing clients by phone, in person, and e-mail regarding all technical aspects of the campaign; supervise the creation of advertising materials (dynamic ad banners); work closely with our account managers to deliver high standards of customer service; monitor and analyze the effectiveness of campaigns; propose optimization solutions for online programs working primarily with enterprise US clients.

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