NYC Tech Jobs and Startup Jobs

2

GM, Physical Access

CLEAR
Greater NYC Area
5 days ago
+12
The GM, Physical Access will act like a founder, taking ownership for the creation, development, and, ultimately, success of an entirely new business vertical at CLEAR focused on delivering a more secure physical environment via frictionless experiences for those who interact with them every day. 

Head of Customer Experience

The Farmer's Dog
Greater NYC Area
3 weeks ago
+17
As the Head of Customer Service, you will lead this highly dynamic and motivated team as we strive to create a useful, delightful, and seamless experience for our customers and their pets. You will be leading, designing, and implementing cross-functional processes that map to, and help create, the ideal customer journey. You will be responsible for identifying the structure and foundation of the team and will build and execute our strategy for the next 3+ years by assessing current and future needs for the growth of the business. Whether partnering with marketing and operations to develop processes or acting on new opportunities, you will create a customer service culture that obsesses over creative problem-solving with a spirit of collaboration, empathy, and joy.

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