Customer Success Engineer, Enterprise (NY office o…
Greater NYC Area
1 week ago
As a Customer Success Engineer, your job is to help our customers get the most out of our Enterprise product. Pre-sales, you’ll work with customers to help them understand our offering and how it can fit into their current environment and development practices. Post-sale, you’ll work directly with customers to receive and resolve questions, concerns, issues, and ensure a successful deployment with Stack Overflow. You’ll build relationships across the Enterprise team and work collaboratively, combining your customer service expertise with our experienced product team to escalate and resolve customer concerns and deploy updates. This is an opportunity to engage at the intersection of code, systems, sales, and customer success, while also learning the ins and outs of operating a growing software business.