NYC Tech Jobs and Startup Jobs

416

Sales Operations Manager

Up&Up
Greater NYC Area
14 hours ago
Company Description Up&Up is a fast-growing, mission-driven real estate startup that offers a unique structure where renters are able to save and build equity in their homes. We've been backed by some big names in the venture world (Founders Fund, Khosla) and a Series A in August. You can check us out at www.upandup.co. Millennials are spending 40% of their income on rent; saving and building towards home ownership is harder than ever before.

Partner Support Specialist

Via
Greater NYC Area
15 hours ago
You will serve as the front line, speaking with driver partners face-to-face, to help improve their first experience with Via or manage their accounts. Thrive in a fast-paced environment tackling an array of customer issues. Become an expert on our services and spread the love of Via everywhere. Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams.

Partner Success Principal

Via
Greater NYC Area
15 hours ago
As Partner Success Principal on Via’s platform partnerships team, you will build and maintain long-lasting relationships with partners using Via’s on-demand transit solution (public transit agencies, corporations, colleges, and other transportation providers). You will be responsible to provide strategic insights on their operations, support them during different phases of their growth and be a sounding board in their operations decisions. You will be responsible for increasing partners’ satisfaction, platform usage, and retention of our clients by acting as their trusted advisor and as their voice to other parts of the organization. You will monitor the daily operations of our partners' deployments and play a key role in driving the continuous improvement and growth of their service, enabling Via to retain valued clients and drive long-term revenue growth.

Operations Support Specialist

Via
Greater NYC Area
15 hours ago
Operations Support Specialists will provide the ground support necessary to ensure the program's success. You'll monitor and ensure quality standards of the ongoing service, troubleshoot rider and driver issues as they occur in real time, and support driver recruitment efforts.

Operations Principal

Via
Greater NYC Area
15 hours ago
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

IT Manager

Via
Greater NYC Area
15 hours ago
Oversee and improve Via’s NYC information technology systems and infrastructure. Build and run a system for troubleshooting tech issues for Via employees. Help with onboarding new employees by setting up their tools and technology, and manage offboarding for outgoing employees. Help manage the rollout of new tools and technology. Work with our business operations team to help set up new Via offices across the US and abroad. Manage user access and permissions to Via’s Cloud apps. Proactively manage our upcoming needs as Via continues to grow.

Head of Partner Success

Via
Greater NYC Area
15 hours ago
As the Head of Partner Success on Via’s Partnerships Team, you will help shape the way that Via supports and interacts with its platform partners -- public and private sector transportation organizations leveraging Via’s software to power the daily operations of their dynamically-routed, on-demand transit systems. You will play a transformative role in helping partners around the globe grow their services, making them more efficient to ensure their success. You will work closely with Partnerships and Sales leadership and Via’s broader Partner Success team to establish scalable processes to facilitate client management, day-to-day support, and professional services as they relate to Via’s platform business.

General Manager

Via
Greater NYC Area
15 hours ago
As General Manager of Via’s newest business line, you won’t be working from an expansion playbook – you’ll be writing it. The GM role requires a combination of intelligence, creativity, and leadership that few possess. This is an opportunity for a truly outstanding entrepreneur to shape the operation of our game-changing service. You’ll need to be a consummate marketer, an operations workhorse, and an exceptionally creative problem solver.

Director of Rider Growth

Via
Greater NYC Area
15 hours ago
As Director of Rider Growth, your mission will be to scale a team of professionals and spearhead the rider growth efforts across all Via consumer markets in North America and Europe. You will be managing the customer lifecycle funnel and will be responsible for launching and scaling acquisition channels, setting up new rider incentives, and developing strategies to acquire, convert, engage, and retain riders on the Via Platform. Working closely with Via’s General Managers and the Brand and Creative team, you will be leading a team of marketing professionals and growth hackers, and will be responsible for driving Via’s growth across all our global markets.

Central Field Manager

Via
Greater NYC Area
15 hours ago
Ensure operational excellence, customer satisfaction, and an unbelievable customer experience. Manage driver supply to ensure that we have the right number of drivers on the road at a given point of time. Prioritize operational issues as a real-time point of contact and provide creative solutions when needed. Respond to customer feedback and live customer issues. Tirelessly work to scale operational processes and systems to drive rapid growth.

Operations Manager - Customer Success (Life Insura…

Policygenius
Greater NYC Area
16 hours ago
+37
Manage a team of agents and coordinators and own their individual and team-level performance by delivering structured feedback through 1:1s, performance reviews, and professional development conversations. Align direct reports on team goals (daily, weekly, monthly) and provide regular visibility into the progress toward those goals. Provide daily coaching and supervision through side-by-sides, retroactive call/ticket review and team huddles. Be accountable for the hiring funnel of your immediate team by delivering on hiring targets set by direct manager. Ensure compliance with regulation and adherence to Pg quality standards in concert with our quality assurance team. Work with team leads to handle client escalations and vendor issues.

Customer Success Associate - Property & Casualty

Senior Manager, Strategy & Operations

Senior InfoSec Governance, Risk, and Compliance Analyst

Manager, Strategy & Operations

Manager of Strategy & Business Operations

Quality and Training Manager

Director of Strategy & Business Operations

Director of Strategy & Operations

Director of Operations

Operations Manager - Case Management (Life Insurance)

Case Management Associate - Property & Casualty

Case Management Associate - Life Insurance

Junior Case Management Associate - Life Insurance

Load 10 more jobs14 jobs at Policygenius

Salesforce Analyst

Riskified
Greater NYC Area
16 hours ago
+23
As Salesforce Analyst and part of a global team, your main responsibilities will be to act as the Salesforce point of contact for the NY office, support ongoing requests, and build efficient and valuable solutions to the various business teams based on best practices. 

Head of Industry, Retail

Yext
Greater NYC Area
16 hours ago
+38
Yext is seeking a Retail/CPG Industry Leader who will lead Yext’s strategy for the CPG and D2C/Retail Verticals within the United States. The ideal candidate will be a creative thinker, with the ability to work cross-functionally in order to develop scalable solutions for their clients, as well as their teams. They will build the retail vertical messaging and develop Yext product offerings. They will also be the lead public evangelist for retail for the company and will include public speaking, blogging, and other forms of media. We are looking for a self-starter entrepreneurial type leader who has demonstrated success building up an offering in the retail vertical. Ideal candidates will have management experience in a consultative sales environment, as well as extensive experience marketing digital marketing solutions.

Coordinator, Office of the CEO

Operations and Servicing Strategy Manager

Vestwell
Greater NYC Area
16 hours ago
+17
We are on the hunt for an experienced Operations Manager to help us set the standards for signature client care at Vestwell. You will be responsible for creating frameworks that increase adoption, ensure retention, and deliver satisfaction to our growing client base- handling both inbound and outbound communication. As an ideal candidate, you have spent time in various client-facing roles across operations, technical support, and/or customer service. More importantly, you’re thrilled by the challenge of building and managing a high-performing team. You love developing individuals at all stages of their careers, but you’re not afraid to get your hands dirty. You’re exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. Last, but certainly not least, you’re driven by a fresh perspective and entrepreneurial spirit.

Executive Assistant

OnDeck
Greater NYC Area
16 hours ago
+36
The Executive Assistant will report to the CFO and provide administrative support to him and other Finance leaders. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects and must be able to work under pressure at times to handle a wide variety of tasks and confidential matters with discretion.

Customer Support Manager

OkCupid
Greater NYC Area
16 hours ago
+32
OkCupid is looking to hire an experienced NYC-based Customer Support Manager to manage a remote team of agents. Reporting to the Director of Customer Experience, you will have the opportunity to lead the support team of an established company that is growing in new and exciting ways, to work with teams across OkCupid as a customer advocate, and to build the future of support for our diverse, global user base.

IT Systems Administrator

The Trade Desk
Greater NYC Area
16 hours ago
+22
The IT Systems Administrator is responsible for operating in the established TTD Enterprise Application portfolio to administer and document the environment. The ideal candidate will have extensive experience supporting end-users in the same technologies that we ask them to now administer.

Director, Business Development

Lead Trading Strategy Director

Lead Principal Technical Account Manager - Supply

Associate Support Engineer, OTT

Vimeo
Greater NYC Area
16 hours ago
+50
This role is a launchpad, where you can grow as an engineer. In addition, it’s an opportunity to join a team that loves to collaborate, ships small and fast, and celebrates technical excellence. Finally, we believe diversity of perspective and experience are key to building great tech.

Executive Assistant

VP of Risk

Current
Greater NYC Area
16 hours ago
+22
We are looking for a VP of Risk to join our rapidly growing team. This role will be dedicated to managing Risk within a highly quantitative framework. The VP of Risk will be responsible for strategic growth of Current through the implementation of scalable risk solutions as well as support for new product lines involving credit.

Workplace Coordinator

Collibra
Greater NYC Area
16 hours ago
+39
The Workplace Coordinator will perform a wide range of administrative and office support activities to facilitate the efficient operation of our office in New York. You will be the first person most employees and guests encounter when they enter our office, and will be a key component of our awesome company culture.

Renewals Specialist - Remote

Pre-Sales Engineer

Customer Advisory Director

Solution Architect, Professional Services - Remote

Director, Enterprise Adoption Services

Customer Advisory Manager

Load 3 more jobs7 jobs at Collibra

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