Entry Level NYC Startup and Tech Jobs

16

Customer Experience Associate

Transfix
Greater NYC Area
1 day ago
+26
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Customer Success Manager

Dynamic Yield
Greater NYC Area
1 day ago
+45
Create and deliver exceptional client-facing training that is easy to absorb to a wide variety of business and technical uses, both virtual, in-person, and written. Create course objectives and metrics, and then track and analyze to measure effectiveness, iterating on content and delivery as needed. Work closely with the product and knowledge teams to ensure training curricula is always up-to-date and captures new features as needed. Communicate and train on new features and best practices to ensure customers stay engaged with the platform. Manage end-to-end training events and logistics, including budgeting, communication, enrollment, event planning, materials management, onsite logistics, and post-course evaluations.

Administrative Assistant

Peloton
Greater NYC Area
2 days ago
+27
As a Software Architect, you’ll work across multiple organizations and teams that oversee a variety of products and applications that Procore customers use to manage construction projects from inception to completion. To be successful in this role, you must be able to navigate Engineering, Product, and Business teams to build and drive your architectural vision. You’ll leverage your strong communication skills to share your vision, ideas, and instruction with other leaders and levels of individual contributors across the company.

Service Design, Technical Support Analyst

Client Solutions Analyst

Simon Data
Greater NYC Area
3 days ago
+37
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Client Services Operations Manager

Yotpo
Greater NYC Area
5 days ago
+47
As a CLIENT SERVICES OPERATIONS MANAGER at Yotpo, you will focus on process, performance, efficiency and strategy. You’ll succeed in and enjoy this role if you rely on quantitative and qualitative analysis to identify problems. You will be responsible for designing, building and monitoring the day-to-day processes and infrastructure accordingly for Yotpo's customer success, technical support, account management and professional services teams, creating a tangible impact on the broader company. 

NYC Delivery Associate

Feather
Greater NYC Area
1 week ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Customer Success Manager

CB Insights
Greater NYC Area
1 week ago
+40
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include some of the world’s leading corporate Strategy and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.

Customer Support Engineer

Catalyst Software
Greater NYC Area
1 week ago
+32
We are looking for an exceptional Customer Support Engineer to join our team. Your day to day will be a mix of reactive and proactive work while directly liasoning with our customers. Your goal will be to ensure every customer interaction ends with them mastering a part of our product they didn’t understand before. If you are an empathetic and patient communicator that loves to be the first to review and fix technical problems, you’re perfect for this role. 

Information Security Analyst

Unqork
Greater NYC Area
2 weeks ago
+47
Provide hands-on support to members of our Business Development and/or Sales Team in completing diligence questionnaires and associated documentation. Review requests pertaining to system access, configuration, or general management. Provide support to other members of the Security Team on various projects ranging from compliance initiatives to technical builds. Develop and document internal processes, and where possible, further develop or enhance those processes.

Coordinator, Medical Administration

Major League Baseball
Greater NYC Area
2 weeks ago
+48
Compliance Administration: Assist with all aspects of program to ensure EMR standards compliance. Regular Monitoring of Records: Monitor completeness of entries and provide feedback to Clubs to ensure that all appropriate documentation is entered in the EMR. Club Support: Serve as key point-of-contact for Club baseball operations and medical personnel on EMR compliance.

Customer Success Manager (remote)

Smartling
Remote
2 weeks ago
+18
As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. You will have a strong focus on ensuring customer retention. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us. 

Customer Success Representative

Haven Life
Greater NYC Area
3 weeks ago
+46
Effectively manage incoming chats, emails, and calls. Educate potential customers on our product and process. Understand our customer’s challenges and identify scalable and effective solutions. Focus on process improvement and operational efficiency. Meet and exceed team goals around customer satisfaction and internal SLA’s. Take ownership and stay composed when interacting with upset clients. Conduct research and work cross-team to resolve customer issues and feature requests. Strong passion for the voice of the customer.

IT Systems Technician

Better.com
Greater NYC Area
1 month ago
+23
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our head of IT & various team managers to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide escalation support for the IT team & support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Executive Assistant/Manager, Office of the CEO

Bodhala
Greater NYC Area
1 month ago
+37
Reporting directly to the CEO, and working closely with the entire executive team,  this role will be critical to the continued exponential growth of the company. Serving as the gatekeeper of the CEO’s office, continually monitoring the flow of information going in and out of the CEO’s office and making sure that strategic projects and policies are followed up and completed in a timely manner ensuring high-quality delivery.

Customer Success Associate

Bubble
Greater NYC Area
1 month ago
● Engage with customers via our email support system and help them resolve issues or bugs they are facing; ● Help our sales effort by answering inbound requests; ● Improve our documentation to help our customers help themselves; ● Work closely with Customer Success Managers and the engineering team to fix bugs and provide feedback on which new features customers need; ● Engage on specific threads in the forum; ● Gain unique insights into how thousands of businesses use Bubble. You will have the opportunity to shape the future of the company by being the first line of gathering customer feedback.

Client Service Support Associate

Imagineer Technology Group
Greater NYC Area
8 months ago
+27
We are looking for a dynamic and performance driven Client Service Associate to join our growing services team. This position serves as the front-line in our customer engagement, technical support, and relationship management efforts. We’re looking for collaborative team players to help us support the growth of our business while maintaining exceptional customer satisfaction. If you’re a go-getter with technical aptitude, possess a composed demeanor, and can communicate proficiently with various individuals, this role may be for you.

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