NYC Tech Jobs and Startup Jobs

12

Client Solutions Architect

Bizzabo
Greater NYC Area
1 day ago
+28
As a Customer Solutions Architect, you will be part of a team that owns the critical early and ongoing phases of the customer lifecycle. Working alongside the Customer Success Manager and Technical Support Team, you will be responsible for reducing the customer time-to-value by rapidly understanding each customer inquiry and technical requirements and identifying the best solutions for them.

Solutions Architect

Simon Data
Greater NYC Area
2 days ago
+37
As a Sales Engineer, you'll be a key contributor to growing the top line in an essential new SaaS category at the intersection of data and marketing, backed by some of the best technologists in the world. This role will work cross-functionally with customers both pre- and post-sale as well as with our product function as the voice of our customer base.

Senior Solution Engineer, Enterprise

OwnBackup
Greater NYC Area
5 days ago
+24
As a Senior Solutions Engineer, you will be a key member of our enterprise sales team. You will be responsible for owning the technical discussions, product demonstrations, proofs-of-concept and proving out the value of OwnBackup’s solution to our prospects and customers. In addition, you will work closely with our DevOps and R&D teams to channel customer feedback and further product development.

Spanish Speaker Technical Account Manager US

Centrical
Greater NYC Area
1 week ago
+17
Principal technical advisor and advocate for portfolio of 8-10 Enterprise accounts across implementation, integration, and long-term technical continuity, helping customers to enable their organization’s digital adoption with Centrical. Own customer implementations and custom development plans, including development of custom pilots to show Proof of Concept (POC) to support unique customer use cases. As an integral part of the Customer Success team, establish close relationships with Customers and a deep knowledge of their business, organization, and data to help empower them to realize the full value of the Centrical platform. Product expert and escalation point for internal delivery teams and customers to manage and facilitate a resolution for technical incidents and issues. Drive discussions with senior leadership regarding incidents and risk management. Actively update customers on the technical evolution of the product, platform and security.  Collaborate with Customer Success Manager, Sales, Marketing, Product, and our Partner community, to share best practices, improve internal capabilities, identify new customer business needs and effectively leverage all our available resources to drive customer success. Monitor customer utilization trends and perform health checkups to identify product recommendations and R&D needs.

Solutions Architect

Saturn Cloud
Greater NYC Area
1 week ago
+16
Solutions Architects at Saturn Cloud are in charge of leading the adoption of Dask and Saturn. They engage with the developer community to train them and evangelize Dask, meet with customers to suggest solutions that they can build with the technology, and see customers through implementing and troubleshooting production systems. Every Solution Architect is expected to become a Dask expert and to be excellent at interacting with Dask and Saturn users.

Sales Engineer

Saturn Cloud
Greater NYC Area
1 week ago
+16
Sales Engineers at Saturn Cloud are in charge of leading the adoption of Dask and Saturn. They engage with the developer community to train them and evangelize Dask, meet with customers to suggest solutions that they can build with the technology, and see customers through implementing and troubleshooting production systems. Every Sales Engineer is expected to become a Dask expert and to be excellent at interacting with Dask and Saturn users.

Solutions Engineer

OwnBackup
Greater NYC Area
1 week ago
+24
Be an evangelist of the need to for enterprises to backup and own their SaaS application data. Deliver killer product demonstrations to set OwnBackup apart from other solutions. Deliver POCs that solidify customer commitment to our offerings. Respond to functional and technical elements of RFIs/RFPs. Convey customer requirements to Product Management teams and help validate functionality. Maintain a regular Customer feedback channel and provide inputs for product development. Work closely with Sales to close business and build your brand within the company.

Technical Account Manager

Braze
Greater NYC Area
1 week ago
+31
As a Technical Account Manager you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform. 

Technical Account Manager

OwnBackup
Greater NYC Area
1 week ago
+24
OwnBackup Customer Success team is looking for a driven and detail oriented Technical Account Manager. You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their OwnBackup investment. The TAM will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the OwnBackup platform. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.

Customer Success Engineer

OwnBackup
Greater NYC Area
1 week ago
+24
Build trusting relationships with clients and their associates at all levels.  Work cross-functionally with multiple teams and customers. Engage customers from a technical management perspective -- identifying potential risks, working with customers to solve technical problems post-deployment. Work with Product and Marketing to educate customers on upcoming product releases, industry updates, and new threats. Partner with Sales, Professional Services, Customer Support, Marketing, Finance and Product Management to drive overall customer satisfaction. Proactively monitor and track contract usage, product consumption gaps, and traffic patterns to identify opportunities and address potential future issues.

Salesforce Administrator

OwnBackup
Greater NYC Area
2 weeks ago
+24
As a member of the administration team, this role is critical to help support the business maintain fluidity. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce.com. You will be supporting the global user base to setup users, answer questions, troubleshoot issues, and support the Sr. Admin team with development of enhancements.

Account Executive

Cohley
Greater NYC Area
4 weeks ago
+25
You’re a self-motivated people-person whose confidence and grit can transform both inbound and outbound leads into closed deals with ease. You love to be hands-on and are comfortable being responsible for your own books of business. Most importantly, you’re a team player who’s ready to collaborate with our strategy team, not only throughout the sales process, but also in the post sales process to ensure your clients are set up for maximum success

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