NYC Tech Jobs and Startup Jobs

24

Technical Account Manager

Nylas
Greater NYC Area
20 hours ago
+47
As our first Technical Account Manager you will play an integral role in helping our customers understand and implement Nylas solutions within their applications. You will be the designated technical support engineering contact for our strategic customers as well as provide technical guidance and support to our Customer Success and Account Management team. You will help us refine our paid customer on-boarding offering and proactively identify opportunities for our customers to deepen their engagement with the Nylas APIs. You will be a regular presence on customer calls and also be occasionally called upon to represent Nylas at customer onsite meetings, conferences, and other industry events. 

Senior Solutions Analyst, Data Specialist

VTS
Greater NYC Area
21 hours ago
+38
The Senior Solutions Analyst – Data Specialist has a particular focus on VTS’ data solutions and has three main priorities: 1) serve as an escalation point for the Solutions Consulting team on data-intensive opportunities, 2) helping our product team develop the best data products and solutions possible to serve the unique needs of VTS’ clients, and 3) educate and arm the broader Solutions Consulting and Sales teams with the tools they need to understand and position those solutions to our prospects and customers.

Pre-Sales Solution Consultant

Amperity
Remote
1 day ago
Support Field Sales Efforts: Perform technical qualification and solutions consulting for prospects by developing a thorough understanding of their business and technical requirements. Act as Technical Product Expert: Continuously learn the platform capabilities in depth, and use that knowledge to provide real-time expert guidance on its applicability to customer ecosystems and use cases. Solution Presentations: You will combine your technical breadth and creative mind to present compelling solution overviews and demonstrations that convey the value of the Amperity platform in a manner that is relevant to the prospective client, and easy to understand. Provide Collaboration and Support: Partner with Account Executives thru the entire sales cycle, including discovery, platform demonstrations, architecture sessions, use case sessions, and solution scoping. Collect and Share Lessons Learned: Share critical technical experience with the rest of the Presales, Product, Marketing, and Solutions Engineering teams, both formally and informally. Transition Closed Business To Client Services: Use technical documentation and associated processes to migrate new business opportunities from pre-sales to post-sales. Influence Product: Provide feedback to engineering about product feedback (successes and failures) in the field in order to incorporate new/improved functionality into the product.

Client Solutions Architect

Bizzabo
Greater NYC Area
2 days ago
+28
As a Customer Solutions Architect, you will be part of a team that owns the critical early and ongoing phases of the customer lifecycle. Working alongside the Customer Success Manager and Technical Support Team, you will be responsible for reducing the customer time-to-value by rapidly understanding each customer inquiry and technical requirements and identifying the best solutions for them.

Sales Engineer

Simon Data
Greater NYC Area
3 days ago
+37
As a Sales Engineer, you'll be a catalyst to growing the top line in an essential new SaaS category at the intersection of data and marketing, backed by some of the best technologists in the world. This role will work cross-functionally with customers both pre- and post-sale as well as with our product function as the voice of our customer base.

Solutions Architect

Simon Data
Greater NYC Area
3 days ago
+37
As a Sales Engineer, you'll be a key contributor to growing the top line in an essential new SaaS category at the intersection of data and marketing, backed by some of the best technologists in the world. This role will work cross-functionally with customers both pre- and post-sale as well as with our product function as the voice of our customer base.

Senior Solution Engineer, Enterprise

OwnBackup
Greater NYC Area
6 days ago
+24
As a Senior Solutions Engineer, you will be a key member of our enterprise sales team. You will be responsible for owning the technical discussions, product demonstrations, proofs-of-concept and proving out the value of OwnBackup’s solution to our prospects and customers. In addition, you will work closely with our DevOps and R&D teams to channel customer feedback and further product development.

Solutions Architect

Hyperscience
Greater NYC Area
1 week ago
+37
The technical point of contact for the Customer Experience team when deep technical questions or issues arise from installing or using our product. Creatively troubleshooting and solving problems given details from customers even when the initial answer is unclear. Managing around-the-world engineering resources to diagnose and fix high priority escalations across multiple time zones and locations, facilitating information flow between the Customer Experience team and engineering as necessary. Participating in customer calls which require more technical expertise. Involved in architecture discussions and decisions when implementing new product features. Leveraging your systems knowledge to deliver fast and scalable software, starting from the design of the system through development and extension. Helping improve our code quality by writing unit tests and performing thorough code reviews. Designing easy-to-use programmer interfaces and tools that will be leveraged by other developers, including APIs for our clients' developers.

Senior Solutions Consultant, Corporate Compliance

Onna
Greater NYC Area
1 week ago
+13
Onna is engaged in an active phase of growth and we are accepting applications for Senior Solutions Consultants, Corporate Compliance. The successful candidate will be a Trusted Advisor to Onna and serve as a Subject-Matter Expert for our Corporate Compliance objectives; engage with our internal teams, clients’ technical architects, and business stakeholders to provide high-quality technical solutions to drive successful client outcomes and highlight Onna’s unique value proposition. The ideal candidate also has a strong knowledge of the Corporate Compliance functions and industry to include programs within IT & Security, Information Governance, Privacy, and Human Resources; as well as expertise in evolving compliance risks and regulatory standards such as GDPR and CCPA.

Senior Technical Solutions Engineer

Rokt
Greater NYC Area
1 week ago
+50
Reporting directly into the [COO/CTO], you will be working closely with our Engineering, Product, BD, and customer success teams and gain a unique end-to-end perspective of the Rokt products. You will spend ~70% of your time working on client solutions and 30% of your time developing products. Your contribution will be valuable to not only our internal users that provide world class service to our customers, but also help our product development team shape the future vision of our products.

Sales Engineer

Unqork
Greater NYC Area
1 week ago
+47
As a SSales Engineer, you will be working across our sales channels (field, industry, partnership and demand generation), Business Product Development and Solutions Architecture to deliver innovative solutions to prospective clients. Serving as a client-facing technical voice, you’ll be responsible for providing invaluable insight and developing rapid prototypes to our potential customers. You will also be involved in continuously helping to standardize and improve our platform.

Solutions Engineer

OwnBackup
Greater NYC Area
1 week ago
+24
Be an evangelist of the need to for enterprises to backup and own their SaaS application data. Deliver killer product demonstrations to set OwnBackup apart from other solutions. Deliver POCs that solidify customer commitment to our offerings. Respond to functional and technical elements of RFIs/RFPs. Convey customer requirements to Product Management teams and help validate functionality. Maintain a regular Customer feedback channel and provide inputs for product development. Work closely with Sales to close business and build your brand within the company.

Technical Account Manager

Braze
Greater NYC Area
1 week ago
+31
As a Technical Account Manager you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform. 

Technical Account Manager

OwnBackup
Greater NYC Area
1 week ago
+24
OwnBackup Customer Success team is looking for a driven and detail oriented Technical Account Manager. You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their OwnBackup investment. The TAM will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the OwnBackup platform. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.

Customer Success Engineer

OwnBackup
Greater NYC Area
2 weeks ago
+24
Build trusting relationships with clients and their associates at all levels.  Work cross-functionally with multiple teams and customers. Engage customers from a technical management perspective -- identifying potential risks, working with customers to solve technical problems post-deployment. Work with Product and Marketing to educate customers on upcoming product releases, industry updates, and new threats. Partner with Sales, Professional Services, Customer Support, Marketing, Finance and Product Management to drive overall customer satisfaction. Proactively monitor and track contract usage, product consumption gaps, and traffic patterns to identify opportunities and address potential future issues.

Enterprise Sales Engineer

Neverware
Greater NYC Area
2 weeks ago
+35

Senior Enterprise Sales Engineer

Neverware
Greater NYC Area
2 weeks ago
+35
As a Senior Enterprise Sales Engineer at Neverware, you will have a key role responsible for solving complex technical challenges and executing successful CloudReady deployments at large multinational enterprise customers. You will not only serve as a subject matter expert and technical problem solver whom unlocks new business, but as a key member of the sales team and trusted advisor to sophisticated customers and partners. You will work with colleagues, partners and customers all over the world to establish CloudReady as the preeminent operating system for end user computing. You will be routinely challenged by situations that involve specialized IT domain knowledge that you will need to rapidly familiarize yourself with. The position will be based in Manhattan and will serve global customers in multiple time-zones. Occasional travel will be required.

Solutions Consultant

mParticle
Greater NYC Area
2 weeks ago
+40
As a Solutions Consultant at mParticle, you will sit at the center of the mobile app ecosystem. Your mission is to ensure our clients are successful in adopting and leveraging the mParticle platform and in getting the most value from our solutions. This role requires strong client service skills, solid solutions consulting capabilities, a keen handle on analytics and data driven marketing, strong mobile app technology chops, and the ability to become an expert on all things mParticle. Your work will be meaningful and will have a strong impact on mParticle and our clients’ success. You will have a high degree of freedom in your work, with support from the entire mParticle team. You will interact with some of the best minds in the mobile app technology and marketing space and will have the opportunity to partner with cutting edge mobile technology and marketing platforms across the analytics, attribution, marketing automation, and social media domains.

Deployment Manager

Segovia Technology
Greater NYC Area
2 weeks ago
About Us We’re building products to improve the lives of people in emerging markets by connecting them to global payment networks. In many of the countries we work in, digital mobile money services like M-Pesa have become a vital part of the financial system. The Segovia payments platform enables enterprise customers to send money to mobile money networks across Africa. We help non-profits provide assistance to people living in poverty,

Solution Architect

Onna
Greater NYC Area
2 weeks ago
+13
Establish a deep understanding of our customers' business and technical needs. Create a "trusted technical advisor" relationship with our customer's technologists and internal technical teammates. Develop solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation and problem-solving ability across the landscape. Lead change across large platforms / functional areas using technology solutions. Provide software / hardware technical architecture expertise to ensure proper solution design. Interface with all Pre-Sales Solutions Architects globally (and build a community) to train, mentor, guide through new solution architecture framework. Provide coverage for key customer-facing events, particularly C level discussions. Build link to provocative selling model to ensure architecture views are properly integrated. Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders.

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