NYC Tech Jobs and Startup Jobs

14

Business Analyst

Domio
Greater NYC Area
3 days ago
+32
We are currently looking for a Business Analyst to manage research, analytics, and reporting across Domio’s business operations. This individual will be responsible for establishing and maintaining dashboards and reports, as well as performing ongoing research and analysis on key strategic topics. The Business Analyst holds strong quantitative and qualitative skills that can be applied to a range of topics and functions. This individual has sound business judgment and is able to distill complex analysis into key takeaways, balancing thoroughness and speed in order to get to timely and actionable recommendations. We are looking for someone who has a solid analytical foundation, can adapt quickly in a fast-moving environment, and is passionate about building the future of travel.

Office Manager

Director of Security

Data Engineer

Director of Real Estate Investments

Project Manager

Property Manager

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Customer Success Manager, Team Lead

Meero
Greater NYC Area
3 days ago
+24
Develop and maintain a strategic trusted advisor relationship with your clients. Advocate your clients and be their internal voice by providing feedback on how Meero’s solutions can be improved. Collaborate with operations and delivery team to ensure quality and timely output. Drive regular cadence (Call/Report/visit/QBR) with customers to report on KPIs, share results & actionable items with cross-functional stakeholders. Proactively monitor and address customer / operational issues. (Over)achieve your delivery targets. Identify opportunities and collaborate with the sales teams to ensure growth attainment.

Quality Assurance Analyst

Team Mobot
Greater NYC Area
5 days ago
We are looking for QA Analysts to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our quality assurance and robot service operations, ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

Customer Service Manager

Meero
Greater NYC Area
1 week ago
+24
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organization. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs. - Provide management with feedbacks and proposition on improvements.

Owner Success Specialist

StayMarquis
Greater NYC Area
1 week ago
The Owner Success Specialist will be responsible for managing the relationship between Stay Marquis and our homeowners. It will be the job of this position to ensure that properties are optimally set up both in terms of listing content and pricing. The owner success specialist will serve as the owner’s voice within Marquis.

Office Assistant

Paxful
Greater NYC Area
2 weeks ago
+36
We are looking for an Office Assistant who will be responsible for maintaining and improving our day to day office operations and the unique Paxful culture. Working with the People Operations team at the New York office, you will be handling Paxful's growth from a logistical perspective and ensuring smooth operations in the office by partnering with various departments. You will be involved in creative projects such as planning and organizing in-office activities, outings, and various company events. The People Operations team is comprised of friendly and supportive good doers, that sit in the New York, Tallinn, Manila, and Hong Kong offices. They love automating tasks and processes as much as possible, and using state of the art information systems to keep everything on track. They are also deeply committed to engaging the employees globally, and always come up with original ideas for events, campaigns, and other fun initiatives.

Customer Support Analyst (LATAM)

Paxful
Greater NYC Area
2 weeks ago
+36
We are looking for a Customer Experience Analyst who will be the first line of defense for our Spanish speaking customers. Working with the Community and Customer Experience team at the NYC office, you'll be using your critical thinking and investigative skills to ensure we deliver the best customer experience to our Spanish speaking customers. Responsibilities include solving problems on a daily basis, assessing feedback and proposing solutions, and gaining a strong understanding of our LATAM market. Ultimately, you will help improve our product and our users’ experience.

Upload Assistant

Meero
Greater NYC Area
2 weeks ago
+16
- Final checking of the conforming and quality of the photo's. - 4-6 month duration - freelance. - Upload of the photo's on the client platform in the requested format.

Property Manager

Venn
2 weeks ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Customer Advocate

Nesterly
Greater NYC Area
4 weeks ago
Nesterly is in search of a Customer Advocate to help us deliver excellent customer experience as we expand to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Nesterly is seeking an enthusiastic and hands-on Customer Advocate to join our team in NYC or Portland. In this role, you will be a product expert on the front lines of customer service, handling inbound inquiries from new, existing, and potential customers. You will develop the company's customer success strategies through a deep understanding of the product and customer challenges. 

Operations Associate

Drive Sally
Greater NYC Area
1 month ago
+15
As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire lifecycle of our vehicles from acquisition to disposition. You know every vehicle by VIN, plate, and current location.  We're hiring for eagerness to learn as well as fit, and since you’re joining a small team, trust and communication are critical. We’re dynamic and laser-focused on our company mission: to help professional drivers succeed in the rideshare economy.

Mid Level Project Manager/Producer

thelab
Greater NYC Area
2 months ago
+31
Project Manager/Producer with at least three (3) years experience producing successful online media campaigns from inception to completion. Able to define, plan, schedule and manage creative, production, and strategic projects. Able to maintain and grow client relationships through excellent communication and creative thinking and problem solving. Thorough understanding of media buys and advertising specifications. Knowledge of various ad networks and ESPs. Knowledgeable of UX/IA and design/development best practices. Adept at writing extremely detailed and clear project documentation. Ability to identify opportunities to enhance internal processes, workflows, and project standards. Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams.

Senior Digital Producer/Project Manager

thelab
Greater NYC Area
2 months ago
+31
Our Senior Digital Producer/Project Managers are amazing people who drive interactive e-commerce projects from conception and design to development and implementation. They communicate effectively to plan and prioritize deliverables and resources. Senior project managers consistently manage client expectations, schedules, budgets, assets and scopes — organization and attention to detail are essential. More than anything, our Senior PMs love working in a fast paced environment, interacting with clients, and driving results. 

Sr. Analyst, Acquisition

FEARLESS MEDIA
Greater NYC Area
3 months ago
The Senior Analyst is expected to demonstrate the following skills/experience: hands-on skills in quantitative data management, analysis, problem solving, analytical modeling, the ability to develop/analyze business cases, research skills, excellent oral and written communication skills, client focus and the ability to support and enable teamwork, self-motivated and able to operate independently with limited guidance and direction.

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