NYC Tech Jobs and Startup Jobs

10

Client Success Manager

ButterflyMX
Greater NYC Area
11 hours ago
+19
We are a software startup that is looking to add a team member to expand our Customer Success service to our clients and vendors in a high growth, fast-paced environment. We sell hardware and software solutions to the real estate industry focused on Multi-Family, Student Housing, and Commercial Office Space. Attention to detail is a must, no exceptions, consistent follow through and a commitment to providing exemplary support for both internal

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
1 day ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

Agile Program Manager, Security

Data Scientist

Director, Business Operations

SVP, New Verticals

Technical Program Manager

Project Manager - Biometrics Innovations

Load 3 more jobs7 jobs at CLEAR

InfoSec Manager

White Ops
Greater NYC Area
3 days ago
+31
The Information Security Team is responsible for keeping our applications safe, secure, & streamlined. Our team of engineers is friendly, curious, driven, and highly collaborative. We support one another and regularly hold code reviews to facilitate learning and reduce friction during our 2-week releases. We strive for clean and readable code. Our engineers also work closely with other teams in the company, including creative, product, and customer support.

Sr. Analyst, Acquisition

FEARLESS MEDIA
Greater NYC Area
1 week ago
The Senior Analyst is expected to demonstrate the following skills/experience: hands-on skills in quantitative data management, analysis, problem solving, analytical modeling, the ability to develop/analyze business cases, research skills, excellent oral and written communication skills, client focus and the ability to support and enable teamwork, self-motivated and able to operate independently with limited guidance and direction.

CX Lead

Kangaroo
Greater NYC Area
2 weeks ago
+12
Managing our customer service team in the Philippines. Working with teams across Kangaroo in order to gain a deep understanding of how the work their team does, affects the customer experience. Driving a cultural shift and new way of thinking across the organization, to create a laser focus on creating world class experiences for all Kangaroo customers Working to align customer experience needs and business critical issues across the company Listen to customers needs and feature requests, dissect and understand them, and advocate for the customer as you articulate their requests across Kangaroo. Use insights software, data & financial analytics, and customer interaction reviews to help guide the customer journeys you’ll build.

Data Scientist, Detection

White Ops
Greater NYC Area
2 weeks ago
+31
Ad hoc investigations. Algorithm development. Research for case studies and white papers on fraud patterns. Creating and maintaining custom dashboards. Contribute to analysis toolkits.

Data Intelligence, Fraud Operations Analyst

White Ops
Greater NYC Area
2 weeks ago
+31
Identify impactful detection leads that increase velocity from time of threat identification to implementation of detection/blocking in White Ops products. Deploy stop-gap defenses for emerging threats through the development of analyses, models, algorithms, and dashboards. Create complex queries and reports to analyze historical data, including use of techniques such as: subqueries, temp tables, complex joins, variables. Lead the design and architecture of data models and dashboards used to present key information to detection and customer success teams. Facilitate Detection Research process responsible for triaging customer and internal inquiries about fraud efficacy. Implement best practices and tooling that will improve the time to understand a new detection lead and process it. Assist in research for case studies and white papers on fraud patterns. Create detailed documentation of models, algorithms, and analyses to create transparency and audibility of work.

Data Science Manager, Detection

White Ops
Greater NYC Area
2 weeks ago
+31
Manage a team of data scientists. Grow the team to cover additional needs. Deeply understand emerging threats for the use cases and customers we’re protecting. Introduce novel techniques that will help us identify fraudulent activity across different surfaces. Implement best practices for designing, launching, and monitoring statistical and machine learning models in production. Define, track, and measure the roadmap for your team. Work in a cross functional team environment with multiple stakeholders from security research, threat intelligence, engineering, customer success, marketing, sales, etc.

Director of Resourcing

Work & Co
3 weeks ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Technical Account Manager

White Ops
Greater NYC Area
3 weeks ago
+31
White Ops’ bot detection and prevention technology produces profound and highly sought after data that ultimately protects the revenue and reputation of some of the world’s largest brands and technology platforms. As our Technical Account Manager, your entrepreneurial and self-driven approach will fuel you in providing day to day technical oversight for our most valued enterprise partners. You will work closely with internal and external stakeholders to provide technical oversight, troubleshoot potential issues and identify new product features that are an integral part of keeping our customers happy.

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