NYC Tech Jobs and Startup Jobs

15

Director of Client Engagement

Kin + Carta
Greater NYC Area
14 hours ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Workplace Coordinator

Collibra
Greater NYC Area
1 day ago
+39
The Workplace Coordinator will perform a wide range of administrative and office support activities to facilitate the efficient operation of our office in New York. You will be the first person most employees and guests encounter when they enter our office, and will be a key component of our awesome company culture.

VP Global Customer Success

Renewals Specialist - Remote

Corporate Development & Strategy

Client Success Manager

Stella Connect
Greater NYC Area
3 days ago
+32
The Client Services team is the backbone of Stella! We are a lean and mighty group that manages every company that uses Stella. We’re seeking a Client Success Manager to join our team and help drive client success for our roster of leading brands and retailers. You will be part of a fast-paced, passionate, and dedicated team tasked with growing Stella Connect at a rapid rate. The Client Services team is responsible for onboarding, training, supporting, engaging, and renewing clients across the company’s products. We truly have a “one team, one mission” mindset with everyone in the trenches focused on health and retention of our clients - which is proven in our best in class retention/growth metrics! 

Business Intelligence Analyst

OwnBackup
Greater NYC Area
5 days ago
+24
We’re OwnBackup and looking for a Senior Business Intelligence Analyst to assist in improving business efficiency. The Senior Business Analyst will provide strategic business analytics to business partners. The focus is to work closely with business units to gain an in-depth understanding of business, strategy, processes, services and roadmap and the context in which the business operates.

Technical Lead, Data Engineering

Teachers Pay Teachers
Greater NYC Area
6 days ago
+38
As a Senior Data Engineer at TpT you will be working with other members of the Data Engineering team, other Platform and Product Engineering teams, and business teams including Analytics, Product, Marketing, and Finance, to ensure that people and systems have access to clean, reliable, understandable, curated data. You’ll help to build and improve our Data Warehouse, pipelines, and related infrastructure, using your ability to think systematically, abstractly, and empathetically. In this role you will help push the Data Engineering team forward, advocating for best practices and helping to mentor more junior team members. 

Developer Support Engineer II - Managed Databases

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Data Center Engineer

Senior Engineer: Platform as a Service (PaaS)

CloudOps Administrator

Data Center Capacity Planning Analyst

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Business Intelligence Analyst, Product

Newsela
Greater NYC Area
1 week ago
+43
As a Product Business Intelligence Analyst, you will be a key member of our Product Data team responsible for helping drive effective, analytically driven decisions for product teams to build the best products for our teachers, students, and school administrators. You will drive operational efficiency and improve business outcomes through actionable, insightful data visualization. Collaborating with other data team members and product managers, you will develop an intimate knowledge of our databases and work with our data warehousing and Looker developers to design the best tables to achieve the best visual outcomes. You will build reports and dashboards to succinctly track success and inform decision-making across our Product organization.

Customer Support Associate (Later Shift with Remot…

Aircall
Greater NYC Area
1 week ago
+39
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Senior Salesforce Administrator

BetterCloud
Greater NYC Area
1 week ago
+28
Own and optimize BetterCloud’s Salesforce.com instance with the growth path to own enterprise business applications and the connections between them. Help design, build, manage and overhaul data management processes in Salesforce.com and other SaaS applications. Write and maintain custom APEX to effectuate purpose built solutions to make BetterCloud’s teams work better and more efficiently. Be a counterpart between Sales, Marketing, & CX to execute on ways to improve work streams and drive efficiency across the organization measured in saved hours on repetitive tasks and reduced friction for the front line sales teams. Seek out and identify needed system changes and updates. Create and maintain new objects as well as new validation and workflow rules. Handle additional administration tasks as needed.

Manager, Customer Support Operations

Newsela
Greater NYC Area
1 week ago
+43
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Customer Success Manager

Aircall
Greater NYC Area
3 weeks ago
+39
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

eCommerce Operations Manager

ClassTag
Greater NYC Area
3 weeks ago
- Sourcing and negotiating contracts for inventory,. - Operations and timely delivery at competitive prices. You will be the expert in the company about who we should be using for suppliers, and getting the best out of them. You will report to the eCommerce Director.

Help Desk Technician

ManhattanTechSupport.com LLC
Greater NYC Area
1 month ago
+25
As the Help Desk Technician, you will be assisting in these overall responsibilities of the Service team. You will be the face of our company by fielding calls and support issues. At this role, you will be responsible for escalating issues as needed.    

Information Technology (IT) Manager

New Classrooms
Greater NYC Area
4 months ago
+11
The IT Manager is responsible for the ongoing support of all aspects of the organization's technology environment including software, hardware (including A/V equipment), networks, user accounts, and information security.  This full-time role ensures that all New Classrooms employees receive friendly and proactive technical support.

Client Service Support Associate

Imagineer Technology Group
Greater NYC Area
6 months ago
+27
We are looking for a dynamic and performance driven Client Service Associate to join our growing services team. This position serves as the front-line in our customer engagement, technical support, and relationship management efforts. We’re looking for collaborative team players to help us support the growth of our business while maintaining exceptional customer satisfaction. If you’re a go-getter with technical aptitude, possess a composed demeanor, and can communicate proficiently with various individuals, this role may be for you.

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