NYC Tech Jobs and Startup Jobs

14

Incident Manager

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
DailyPay is seeking an Incident Manager to manage the coordinated resolution of major production issues and service outages (Rapid Response). The Incident Manager will work with stakeholders across the Engineering, Payment Operations, Support, and Partnership Management teams to ensure that major issues are resolved quickly and effectively. The Incident Manager will also lead all post-incident improvements, including scaling and iterating on the Rapid Response process and executing on learnings from post-mortems. The right candidate must have the ability to manage multiple projects at once, have clear and concise communication skills, and exhibit solid judgment and clear thinking under pressure.

Head of Customer Success

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
As the Head of Customer Success, you will be responsible for managing a team of partnership representatives to deliver on revenue targets and plan for new growth opportunities. This role requires a holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will work cross-functionally with all departments, having to manage priorities and constantly collaborate to complete tasks and drive short and long-term revenue opportunities.

Manager, Client Analytics

DoubleVerify
Greater NYC Area
4 days ago
+31
DV is looking for a strategic client analytics leader with a strong passion in finding stories in data to join our Marketing Analytics team in New York. In this player-coach role you will lead a team of analysts and work closely with the Marketing, Product, Sales, and Sales Engineering teams to support a blue-chip client roster in strategic account leadership as well as people and process management. DV is uniquely positioned in the industry; offering unparalleled exposure to top-tier Fortune 500 clients across diverse verticals.

Internal Systems Operations Manager

Governance, Risk, and Compliance Manager

Data Platform Architect

Associate Director, Customer Experience

Staff Data Engineer

Director of Engineering, Analytic Platforms

Load 3 more jobs7 jobs at DoubleVerify

Lead Data Scientist

Hinge
Greater NYC Area
5 days ago
+29
Translate product and business objectives to data science problems and vice versa. Partner with stakeholders and collaborators to prioritize and coordinate projects. Apply statistical inference to draw rigorous conclusions from data. Use a combination of exploratory analysis and data mining techniques to identify and understand trends and anomalies. (Within 6 months) Manage a small team of data scientists while continuing to spend about 50% of time doing hands-on work.

Customer Success Lead

CreatorIQ
Greater NYC Area
6 days ago
+38
• Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. • Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. • Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. • Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. • Collect client feedback to enhance the value of our evolving platform. • Work closely with enablement, customer support, and product teams to ensure that customer onboarding is executed with precision and implementations of new features are clearly communicated to clients.

Customer Success Manager

RippleMatch
Greater NYC Area
1 week ago
+18
We are hiring a customer success manager to maximize the results companies get on the RippleMatch platform. You will onboard new customers, support account managers and account executives in closing new business, and manage all things related to customer happiness. You will make sure that companies are matched with the right candidates, and you will be directly responsible for making sure customers hire candidates on RippleMatch.

Senior Data Engineer

Hinge
Greater NYC Area
1 week ago
+29
This role is key to the success of Hinge. Not only will they help power the love lives of tons of people, but they will play a critical part in the functioning of every team at Hinge, with stakeholders ranging from customer experience to marketing to leadership. The Senior Data Engineer will be implementing critical ETL pipelines and advancing best practices for not only the data engineering team, but the rest of the organization. They will be working on delivering an actual big data architecture while concentrating on real-world problems such as privacy concerns.

IT Support Engineer

Hinge
Greater NYC Area
1 week ago
+29
As an IT Support Engineer, you’ll work closely with all members of the Hinge team, as well as the Match Group IT team to ensure Hinge employees have the best resources available to do their work. This role is the first of its kind at Hinge, and has an opportunity to make a real impact on employees and customers lives for years to come. The IT Support Engineer will diagnose and resolve workstation problems with hardware, software, and network issues, as well as look for and recommend updates to streamline processes. You will assist with projects as assigned, including deploying system software, configuration changes, etc.

Business Analytics Manager

Hinge
Greater NYC Area
1 week ago
+29
Build dashboards to monitor the performance of all operational metrics across many demographic dimensions. Explain drivers for the company’s over and underperformance and identify opportunities to improve metrics. Understand how Hinge’s operational metrics drive our forecasts. Partner with Data Engineering team in building out a go-to source of truth for data analysis, and partner with Data Science and Business Intelligence teams in building processes around metrics measurement and anomaly detection. Build our core quarterly and annual presentations that we review with the Match Group executive team. Run competitive analyses to identify opportunities for growth. Execute our Objective and Key Results (OKR) process that includes tracking over 18 objectives across 6 team functions.

Customer Success Client Trainer

DailyPay, Inc.
Greater NYC Area
3 weeks ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Executive Assistant/Manager, Office of the CEO

Bodhala
Greater NYC Area
1 month ago
+37
Reporting directly to the CEO, and working closely with the entire executive team,  this role will be critical to the continued exponential growth of the company. Serving as the gatekeeper of the CEO’s office, continually monitoring the flow of information going in and out of the CEO’s office and making sure that strategic projects and policies are followed up and completed in a timely manner ensuring high-quality delivery.

Clinical Operations Manager

Capital Rx
Greater NYC Area
1 month ago
Role Overview About Capital Rx Capital Rx is a next generation pharmacy benefits manager, overseeing prescription benefit plans on behalf of employers, unions, and government entities. Determined to transform an outdated model, Capital Rx’s mission is to change the way prescription benefits are priced and administered in the US, unlocking enduring social change. Through our platform approach, Capital Rx delivers data-driven insights and

Underwriting Manager

Capital Rx
Greater NYC Area
1 month ago
Direct and execute day-to-day pricing and underwriting for new business opportunities. Coordinate with sales, RFP response, and other business functions to submit timely and complete RFP responses. Collaborate with Executive Team and other business functions (sales, marketing, account management) to design, refine, and maintain internal underwriting, financial modeling, and financial reporting SOPs. Support client contracting, including validation that contract terms align proposal underwriting parameters. Provide monthly, quarterly, and annual reporting to account management and finance departments. Support continued development and maintenance of underwriting and financial reporting system infrastructure. Continuously monitor plan performance against underwriting to identify risks and optimize financial modeling. Work collaboratively across the organization to communicate and support ongoing financial analytics and reporting needs. Support analysis and development of pricing models for new products. Support general business needs, as required.

Client Operations Manager

Capital Rx
Greater NYC Area
1 month ago
Support implementation and client management teams with all day-to-day client requirements. Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Analyze incoming client requests and work with internal and external teams to complete required plan documentation. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent. Lead pre- and post-implementation quality assurance and testing to validate coding accuracy. Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address. Handle and resolve sponsor and member issues, escalating as needed. Research and respond to claims processing and system configuration inquiries. Coordinate integration of other data inputs into client management processes. Collaborate cross functionally to support general client operations, as required.

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