NYC Tech Jobs and Startup Jobs

38

Remote Customer Experience Agent

Lively
Remote
3 hours ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Remote Customer Experience Agent

Lively
Remote
3 hours ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Customer Experience Agent (Remote)

Lively
Remote
3 hours ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Regional Workplace Services Manager

Snap Inc.
Greater NYC Area
16 hours ago
+48
We’re looking for a Regional Workplace Services Manager to join Snap Inc! You will play a key leadership role in our Regional Operations team as we continue to grow. Working from our New York office, you’ll lead our Workplace Services team that supports our Central and Eastern Regional locations to ensure that things run smoothly. You’ll oversee procurement of workplace services and supplies, daily onsite repair and maintenance, post-occupancy improvements, and event spaces.

Group Analyst

Business Insights Researcher

Sr. Research Scientist, Computational Imaging

Sr. Manager, Content, Business & Operations

Research Scientist, Computational Imaging

Machine Learning Infrastructure Engineer

Machine Learning Product Engineer

Machine Learning Infrastructure Engineer, New Grad

Load 5 more jobs9 jobs at Snap Inc.

Strategic Sourcing Manager- Mechanical

Peloton
Greater NYC Area
16 hours ago
+27
At Peloton, Strategic Sourcing Managers collaborate with Engineering teams to ensure we have a high quality, cost effective supply base that is able to also deliver components to meet our production demand. As a Sourcing Manager, you will serve as the primary contact for internal teams and external partners/suppliers for sourcing and procurement. You'll identify key mechanical components, identify potential suppliers and build consensus cross functionally to qualify those suppliers. You'll lead and support the development, implementation and management of global strategies to provide Peloton with optimal flexibility, quality, and supply assurance. Working closely with Product Management, Hardware/ Software Engineering, Industrial Design, Quality Engineering and Operations teams, you will manage and maintain long-term supplier relationships. The role will be based out of Peloton's NY HQ.

Senior Database Reliability Engineer

Director of Business Operations

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Vice President, Corporate Wellness

Senior Analyst, Reverse Logistics

Supply Planner

Supply Chain Data Analyst

IT Business Analyst (Finance)

Service Design, Technical Support Analyst

VP of Data

Senior Manager, ODM

Senior Integrations Developer - Dell Boomi

Network Engineer

IT Support Engineer

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Senior Manager, Reverse Logistics

Director, Enterprise Operations

IT Service Delivery Analyst

Logistics Analyst - Connected Fitness

Senior Manager- Supply Chain Systems

ERP System Analyst

Load 10 more jobs26 jobs at Peloton

Retail Analytics Leader

Betterment
Greater NYC Area
3 days ago
+46
We are looking for an experienced analytics leader to direct these efforts. This person will be responsible for managing and mentoring a team of product analysts and data scientists embedded within our Retail product organization. This individual will be a core member of the Retail product leadership team, working closely with product, engineering and design partners to drive strategy, measure performance from the line of business to the feature level, and ensure the team is set up for success with the right data and tools. 

Customer Experience Agent

Lively
Greater NYC Area
4 days ago
+14
Getting people the hearing care they need is a challenging task and, as a Customer Experience Agent at Lively's NYC office, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Primary Care Provider

Galileo
Greater NYC Area
5 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Patient Support Associate

Galileo
Greater NYC Area
6 days ago
+17
Reporting to our Patient Support Team Lead, Galileo’s Patient Support Associates are integral to our ability to deliver an amazing patient experience. Patient Support Associates remove all the hassle and headache in healthcare so that patients can focus on their health. You’ll work directly with patients to ensure their needs are anticipated and supported as well as work closely with our team of Clinicians, Social Workers, and Health Advocates. Specifically, you will:

Data Analyst, Adserving

Yieldmo
Greater NYC Area
1 week ago
+33
We are looking for a talented and highly motivated analyst/engineer to help us improve our adserving system. Your efforts will be focused on real time systems that interact with millions of users a day. We are looking for someone with a strong analytics background who enjoys working with large data sets as well as experience with software development. This is the right position for someone who is excited about ensuring the best possible operation of a high performance real time system. 

Delivery Associate

Feather
Greater NYC Area
1 week ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Head of Customer Success

Resy
Greater NYC Area
1 week ago
+33
Lead and mentor a group of managers across the Restaurant Success organization disciplines. Own the Go-To-Marketing strategy for the post-sale customer journey. Work cross-functionally with Product, Sales, and American Express leadership. Represent Resy externally to our restaurant partners and the industry. Deliver results: churn optimization, customer satisfaction, product engagement, Restaurant Success employee happiness.

Data Engineering Manager

Stash
Greater NYC Area
1 week ago
+37
As a Data Engineering Manager you will be responsible for enhancing our data infrastructure, guiding team members in solving our technical hurdles and providing career development guidance. You will also be an active contributor in the ongoing development of our platform. Stash is a data-driven organization and data infrastructure is a critical part of our overall infrastructure. You will have the opportunity to make an impact in the companies’ OKRs by coordinating with product, data science, and marketing teams by aligning with their data needs. We have built a scalable data platform, but need more team members and leadership in expanding its impact to the company’s growth. We work with the latest technologies in the big data space and are seeking folks who would like to do the same.

Rider Experience Principal

Via
Greater NYC Area
1 week ago
+14
As a Rider Experience Principal, you will be responsible for understanding and shaping the holistic experience for Via riders across our Consumer and Platform deployments. We solve problems ranging from customizing algorithm parameters; to optimizing app usage flows; to figuring out the best way to gather feedback from riders. You will need to combine a mix of strategic, operational, analytical, and product thinking to be successful.

Senior Analytics Manager

Galileo
Greater NYC Area
1 week ago
+17
Build and own analytical models using insurance claim data, medical record data, and other sources. Collaborate with internal Operations teams to understand their business needs and proactively suggest / build solutions leveraging data and analytics. Collaborate with engineering resources to ensure key projects are completed on time and budget.

Senior Data Engineer

Pager
Greater NYC Area
1 week ago
+28
Pager is looking to hire a Senior Data Engineer to build and expand the company’s data engineering and analytics infrastructure. You’ll be working in a fast-paced collaborative environment and contribute to our team's mission: Turn the complex world of healthcare into a simple and beautiful experience for millions of users.

Head of Client Success, B4B

Betterment
Greater NYC Area
2 weeks ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

VP, Data Solutions & Customer Success

Yieldmo
Greater NYC Area
2 weeks ago
+33
We’re looking for an analytics & operations rock star who can own driving our attention analytics product. As the VP of Data Solutions you own getting the most out of Yieldmo’s massive data set to bring the right products to market for publishers, brands and agencies. You will bring the voice of the customer and a deep knowledge of marketing analytics to bear in bringing the most relevant analytics product to market. the VP of data solutions is a strategic partner to our clients by listening to their needs, evangelizing for those needs inside the organization and delivering exceptional customer experiences to make and keep happy clients for all of Yieldmo’s offerings. As an internal champion of the Attention Analytics product, the VP of data solutions will orchestrate cross-functional efforts between marketing, sales, product and tech to deliver market leading products.

Moderator/Authenticator

Grailed
Greater NYC Area
2 weeks ago
+24
We are looking for a moderator/authenticator to join our team. As a moderator, you’ll be part of a team that is responsible for keeping Grailed safe by digitally authenticating items on our marketplace. You will be working remotely with flexible hours and report to our Moderation Team Lead.

Customer Support Manager

OkCupid
Greater NYC Area
2 weeks ago
+32
OkCupid is looking to hire an experienced NYC-based Customer Support Manager to manage a remote team of agents. Reporting to the Director of Customer Experience, you will have the opportunity to lead the support team of an established company that is growing in new and exciting ways, to work with teams across OkCupid as a customer advocate, and to build the future of support for our diverse, global user base.

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