Not specified NYC Startup and Tech Jobs

11

Remote Customer Experience Agent

Lively
Remote
18 hours ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Remote Customer Experience Agent

Lively
Remote
18 hours ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Customer Experience Agent (Remote)

Lively
Remote
17 hours ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Ticketing Operations Specialist, Los Angeles

TodayTix
Remote
18 hours ago
+17
Fill ticket orders on a rolling basis. Ensure smooth and efficient ticket delivery at showtime outside the theater. Communicate and coordinate with other local agents and TodayTix staff in NYC. Interact with customers. Answer any questions customers or others might have about the app and concierge program.

Ticketing Operations Specialist, Chicago

TodayTix
Remote
18 hours ago
+17
Fill ticket orders on a rolling basis. Ensure smooth and efficient ticket delivery at showtime outside the theater. Communicate and coordinate with other local agents and TodayTix staff in NYC. Interact with customers . Answer any questions customers or others might have about the app and concierge program.

Customer Experience Agent

Lively
Greater NYC Area
5 days ago
+14
Getting people the hearing care they need is a challenging task and, as a Customer Experience Agent at Lively's NYC office, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Private Client Assistant

Moda Operandi
Greater NYC Area
1 week ago
+48
The Private Client Assistant will be responsible for providing sales support, excellent customer service, and administrative support, indirectly driving sales, increasing customer conversion and retention by providing a consistently superior level of service as well as introducing new customers to Moda and creating loyalty.

Wow Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Moderator/Authenticator

Grailed
Greater NYC Area
2 weeks ago
+24
We are looking for a moderator/authenticator to join our team. As a moderator, you’ll be part of a team that is responsible for keeping Grailed safe by digitally authenticating items on our marketplace. You will be working remotely with flexible hours and report to our Moderation Team Lead.

IT Support Specialist

Harry's
Greater NYC Area
2 weeks ago
+37
We are looking for an enthusiastic IT Support Specialist who will be an integral part of our IT Infrastructure team as well as the Harry’s family. We are always improving our technology with the most up to date hardware and software and need another bright mind and extra pair of capable hands to continue to provide effective support while growing quickly in their IT ambitions and career. The right candidate will provide day-to-day desktop support (Mac and PC) and assist with IT projects including major infrastructure upgrades for both the US and UK. Additional tasks include mass configuration rollouts, testing, documentation and maintenance of new technologies that allow Harry’s teams to advance and be as progressive as our growing future demands.  

Customer Experience Team

NUGGS
Greater NYC Area
1 month ago
Deliver exceptional customer service with patience and empathy in a timely manner across channels, such as email (primary), text, call, live chat, and social media. Become an expert on the NUGGS product and operational processes in order to educate customers and resolve customer issues. Identify and record customer feedback trends and insights to allow for continual improvement of the customer experience. Develop new ways to better serve our customers by streamlining processes or coming up with new, creative solutions. Provide feedback to relevant internal teams to help improve both the product and client experience. Serve as the main point of contact between customers and the rest of the NUGGS team.

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