Business Process Analyst
Greater NYC Area
17 hours ago
Responsible for identifying opportunities for improvement, and then working with stakeholders and the project manager on executing those improvements throughout the existing business operations.
Work across Engineering, Sales, Client Experience, Marketing, and Product teams to enable broader organizational alignment and standardization.
Perform analysis for specific systems, processes, and business solutions.
Monitor key metrics, root causes/issues, and identify solutions.
Document meetings with various stakeholders and produce useful follow-up reports.
Gather, document, and analyze business needs and requirements.
Work with the business to identify opportunities for improvement in current business operations and processes.
Test and QA new tools/systems, and create system documentation and user manuals.
Identify and scope high impact projects.
Turn complex data-sets into a more meaningful format easily understood by internal stakeholders.
Stay up-to-date on the latest process and IT advancements to automate systems and processes.
Perform user acceptance testing for newly established tools and processes.