NYC Tech Jobs and Startup Jobs

12

Developer Support Engineer II - Managed Databases

DigitalOcean
Greater NYC Area
20 hours ago
+47
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Customer Success Manager

Urbint
Greater NYC Area
1 day ago
+44
Lead customer success activities for multiple customer accounts. Responsible for executing and assisting with the creation of customer specific revenue plans. Interface with management and cross-functional teams to build and maintain a superior and scalable customer experience. Build relationships and networks within customer accounts to discover how Urbint can add additional value. Establish metrics and KPIs to track customer engagement success. Create, champion and revise process improvement plans in partnership with all stakeholders. Have ability and hands-on product experience to be able to interact with the clients to troubleshoot and resolve product issues and concerns. Work with Product, Implementation and IT teams, as well as customers to develop and maintain a useful knowledge base for each of Urbint’s products.

Compliance Manager

LeafLink
Greater NYC Area
5 days ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Logistics Manager

LeafLink
Greater NYC Area
6 days ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

Manager, Supplier Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Data Engineer

CTRL Global
Greater NYC Area
1 week ago
– Draw from a broad background of data-mining techniques in mathematics, statistics, information technology, machine learning, data engineering, the design of experiments, visualization, and text mining to discover insightful patterns in data. – Work with the team and ensure availability of all relevant datasets and thorough understanding and exploration of data; create documentation on the entire process. – Build out and maintain data pipelines. – Carrying out statistical and mathematical modeling, create forecasting models. – Performance metric - delivery on time; codebase moving to production; operational performance trends.

Buyer Success Associate, New York

SevenFifty
Greater NYC Area
1 week ago
+29
Become a power-user of the SevenFifty Buyer app. Offer support via email to all newly approved buyers in New York. Book in-person and remote meetings to help train buyers on our platform.  Pitch SevenFifty ordering to newly approved buyers on SevenFifty, non-ordering buyers, and buyers not yet using SevenFifty onsite at buyers’ establishments. Track and follow-up on the outcomes of buyers’ early ordering attempts to ensure that communication with their reps is smooth and that their orders are filled. Convert buyers from non-SevenFifty users and SevenFifty searchers to consistent SevenFifty orderers. Bring feedback from buyers to SevenFifty teammates for immediate troubleshooting and systematic problem solving.

Executive Assistant

Urbint
Greater NYC Area
2 weeks ago
+44
Eager to help create and foster startup culture. Enjoys working on variety of projects. Comfortable with ambiguity. Appreciates receiving feedback and constructive criticism. Previous experience at both large and small companies. Ability to travel within NYC Metro area.

Data Scientist

Urbint
Greater NYC Area
3 weeks ago
+44
We are seeking a Senior Data Scientist to solve some of our hardest technical challenges. You will work closely with our clients, fellow engineers, deployment strategists, and others across the company to implement projects from start to finish, participating in data discovery, analysis, algorithm development, feature extraction, and delivery of results. You have a real passion for using dirty, disparate data to optimize business processes, and highlight relevant metrics and insightful stories. You prefer asking the right question as opposed to offering the right answer. You appreciate ambiguity and are comfortable guiding others while obsessing over details.

Customer Operations Manager

Pico
Greater NYC Area
4 months ago
+27
Pico is looking for a Customer Operations Manager to join our fast-growing, mission-driven team. We believe that a strong democracy requires a robust Fourth Estate. That's why we're committed to building a sustainable revenue model for news media in the age of Facebook and Google. You will be speaking with users directly, analyzing data, and working closely with the founders and Product team to further improve the experience around every pillar of the customer journey: (1) discovering Pico for the first time, (2) setting up an account, and (3) growing a business using Pico's tools and services. This role is perfect for someone who is interested in a wide variety of tasks. Some days, your role will lean heavily on written communication, from being at the front line of technical support to writing help documentation and email drip campaigns. Some days, your schedule may be filled with calls, as you onboard new customers to the platform. Other days, you may be focused on logistics, like managing community events for customers and partners or coordinating the migration of a customer's account from another platform to Pico.

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
4 months ago
+23
We’re looking for an enthusiastic, dynamic and highly organized Office & Employee Experience Manager to join our team in our Soho headquarters! You will take on all day-to-day responsibilities that relate to our company culture and the office, ensuring smooth office functioning while supporting the needs of our growing team. You will be responsible for planning and managing internal events and developing programs to continue to build a great culture, to make sure the cabinets are stocked with snacks, coffee made and team lunches delivered -- it’s all yours to shape, influence and own! 

Customer Success Manager

Snappy Gifts
Greater NYC Area
5 months ago
+28
The mission of our Account Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long-lasting relationships, based on exceptional service and delivering the power of the Snappy product. 

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