NYC Tech Jobs and Startup Jobs

82

Customer Success Manager, Enterprise

Braze
Greater NYC Area
6 hours ago
+32
Dedicated contact for strategy, product training, and non-technical support questions. Lead customers to personalize their marketing programs, with targeted and effective guidance, while simultaneously driving business outcomes for ROI. Consult on large enterprise Braze implementations, marketing strategy. Advise larger enterprise clients on organizational strategy to allow for truly cross-channel marketing communications. Work with our onboarding team to ensure a seamless transition from onboarding to continuing support Own ongoing product adoption across multiple departments, stakeholders, and business users.

Customer Success Manager, Digital First

Braze
Greater NYC Area
6 hours ago
+32
1-4 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients Product expertise through delivery of training and planning workshops to clients.

Senior Learning Experience Designer

DoubleVerify
Greater NYC Area
12 hours ago
+31
Are you passionate about creating engaging learning experiences through micro-learning and interactive approaches? Are you comfortable asking questions? Do you love to create solutions that drive measurable improvements in how people learn? Does designing learning assets and working in a fast paced environment excite you? If so, you’re in the right place. DV currently has an opening for a Senior Learning Experience Designer to join the learning and organizational development team. This critical role requires use of collaboration and creativity to curate, create, and measure engaging learning experiences by partnering with subject matter experts across multiple areas - all to help create a world-class learning environment and help DoubleVerify scale.

Customer Support Representative

Talkspace
Greater NYC Area
16 hours ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

EMR Integration Engineer (Technical)

Flatiron Health
Greater NYC Area
16 hours ago
+37
The Interface Engineers are the primary technical touchpoint for our cancer center partners who use our EMR. They work with customers to prototype dashboards, gather feedback and work with the broader Product Engineering team to identify and solve critical customer challenges.

Clinical Abstraction Manager (RN, NP or CTR)

Network Engineer

Incident Detections & Response Engineer

Operations Associate (Revenue Cycle)

Technical Support Engineer, Provider Software

Manager, Office Operations

Technical Support Engineer, Abstraction Technologies

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

Senior Product Designer

Provider Clinical Research Team (Multiple Levels)

EMR Integration Support Engineer

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Executive Assistant

Associate Clinical Director (NP or PA)

Load 10 more jobs19 jobs at Flatiron Health

Operations Associate, Network Expansion

TrialSpark
Greater NYC Area
23 hours ago
+20
As a Vendor Management Associate, you'll support the Network Operations team and serve as a liaison between external vendors and internal stakeholders. This role will be responsible for ensuring all required vendors are qualified, contracted and operationalized into the TrialSpark network to provide support trial operations.

Customer Success Manager

Sisense
Greater NYC Area
1 day ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Senior Brand Designer

Quartet Health
Greater NYC Area
1 day ago
+32
Quartet is entering a growth phase and we need an exceptional Senior Brand Designer to help take us to the next level. This person will both assert a creative philosophy and drive execution to lead the company in envisioning, designing, and creatively bringing to life the Quartet brand. The Brand Designer will report to the Director of the Quartet Design Team and work as a core ally to the Marketing & External Affairs team. This individual will also work closely and cross-functionally with Product, Business Development, and User Success teams to elevate and evolve the Quartet brand to ensure relevance, consistency, and strength across our many audiences.

Executive Assistant, Northeast Market

Cityblock Health
Greater NYC Area
1 day ago
+19
As an Executive Assistant at Cityblock, you’ll be challenged in a varied, fast-paced role. We’re seeking a detail-oriented, customer-service minded, and meticulous operator to lead logistics and schedules for several leadership team members across our Northeast Market Operations team. The ideal candidate is comfortable with heavy calendar management and high-volume meeting arrangement across our Dumbo office and Northeast hubs & worksites. Over-communication and proactive thinking are assets in this role, along with a keen perception of people and situations. As our Executive Assistant, you’ll build strong relationships quickly, both internal and external to the company. The ideal candidate will be deeply aligned with our mission of serving individuals in need. 

Director of Infrastructure

CB Insights
Greater NYC Area
1 day ago
+24
As Director of Infrastructure at CB Insights you set the strategy and execute with your team and the rest of the engineering organization towards a mission of enabling rapid software development through a robust and secure infrastructure, following DevOps best practices with 100% automation as the goal. As owner of our infrastructure you will own platform reliability and incident management of our client facing SaaS application. As owner of IT you will manage all 3rd party software, tools and devices used in the organization as well as budget.

Junior Graphic Designer

Customer Success Manager, CPG & Retail

Customer Success Manager, Tech

Customer Success Manager

Load 1 more jobs5 jobs at CB Insights

Director of Product Design

Reonomy
Greater NYC Area
2 days ago
+32
As our first Director of Product Design, you will be a player coach, acting as an individual contributor and manager to enhance Reonomy’s design capabilities, team and product driven culture. You will drive all phases of product development, from customer discovery to delivery to iteration. You have a deep understanding of the user experience and believe it holds equal value to the underlying functionality. Excellent communication and data visualization skills is imperative, as you'll collaborate across the organization bringing internal stakeholders on your design journey.

Learning & Development Operations Manager

Cityblock Health
Greater NYC Area
2 days ago
+19
As the Learning and Development Operations Manager you will work with the Head of L&D, and the training and development team, along with other stakeholders to manage the development and delivery of training programs across Cityblock. You will be involved throughout the full spectrum of training and development, from onboarding and training, to ongoing education for the team, leading the operational components, and , working with key stakeholders to ensure alignment with Cityblock’s mission, goals and objectives. You will bring your attention to detail and project management skills to successfully support and execute project plans, regional training mapping and logistics, internal L&D development conferences, and offsite L&D event planning. You will provide support across a variety of learning modalities including classroom training, virtual training, and e-learning self-studies. You will lean in to support the development of Cityblock’s Learning and Development strategy as we scale. Critical to all elements of this role is the incorporation of our core values to sustain a team standard of trust, innovation, celebration of successes, and support. These values - listening with humility and respect, acting against injustice, inclusivity and diversity, having fun, thinking big, being creative, being accountable, persevering, questioning the status quo, partnering, and learning - must be interwoven throughout training and development operations.

Product Designer

Summer
Greater NYC Area
3 days ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Technical Compliance Manager

Blink Health
Greater NYC Area
3 days ago
+32
Execute internal audits related to a variety of IT processes and systems. Interact frequently with the functional peer group at all levels, including senior management, external auditors and external testing consultants Interpreting regulations and technical requirements. Conducting technical compliance audits. Building relationships within all levels and disciplines both internal and external to the organization.

Chief of Staff

Eden Health
Greater NYC Area
3 days ago
As Eden Health the Chief of Staff you will be advisor and confidant to the CEO. You will manage the executive’s priorities, overseeing staff/internal operations, external facing initiatives and spearheading special projects across critical areas of the business. At times you will lead specific verticals and fill gaps as Eden Health scales.

Mental Health Clinician

Eden Health
Greater NYC Area
3 days ago
As a Mental Health Clinician, you will provide comprehensive mental health treatment in a direct primary care setting utilizing the Collaborative Care model. You will work closely with our medical providers (doctors, physician assistants, nurse practitioners) and a consulting psychiatrist to ensure the best treatment possible for our patients. We are looking for an empathetic, energetic, and collaborative clinician with experience and/or interest in working with a population of busy professionals and their dependents. You will work with a talented mix of colleagues across various disciplines in a growing company. You will have the opportunity to make an impact on the growth and direction of our mental health program from both clinical and administrative perspectives.

Patient Success Admin

Quartet Health
Greater NYC Area
4 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

IT Engineer

TrialSpark
Greater NYC Area
4 days ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Application Support Engineer

Collibra
Greater NYC Area
4 days ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Head of Value Consulting

Sales Enablement Content Specialist

Customer Advisory Manager

Customer Advisory Manager

Director, Enterprise Deal Desk

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

System Engineer

Head of Compliance

Sr, Manager, Customer Advisory Management

Load 8 more jobs12 jobs at Collibra

Senior Associate, Care Delivery Services

Cityblock Health
Greater NYC Area
5 days ago
+19
This individual will wear many hats and assume major responsibilities within high visibility projects and engagements related to innovation, clinical programs, and operations improvement. This person learns quickly, takes initiative, owns large work streams, communicates exceptionally well, and works collaboratively with all team members. In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC