NYC Tech Jobs and Startup Jobs

16

Executive Assistant

Urbint
Greater NYC Area
1 day ago
+44
Eager to help create and foster startup culture. Enjoys working on variety of projects. Comfortable with ambiguity. Appreciates receiving feedback and constructive criticism. Previous experience at both large and small companies. Ability to travel within NYC Metro area.

Customer Success Manager

Peakon
Greater NYC Area
1 day ago
+28
You know the importance of a company’s culture, and you believe you can help to create great places to work. As a Customer Success Consultant, you will design and lead implementations of Peakon and provide advice and best practice while developing ongoing, relationships with a wide range of organizations. You will also work closely alongside the Sales Team, commercial Customer Success Managers and the global support team to ensure the best possible customer experience and product adoption.

Compliance Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

VP of Customer Support

DigitalOcean
Greater NYC Area
2 days ago
+51
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

Senior Product Designer

Urbint
Greater NYC Area
3 days ago
+44
Lead design for one of our AI platform offerings across the entire product lifecycle and multiple product launches. You will set the vision for the user experience, working alongside your product manager counterpart to discover how your product solution should manifest. Let users lead the way, letting user needs guide you to the best solutions. Be the voice of the user on your cross-functional team, ensuring you are solving for real people. Work with cross-functional teams, partnering with engineering, product, data science, and business stakeholders to implement elegant experiences that solve user needs. You’ll provide leadership to develop the right product strategy, creating a product that delight our users. Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way. Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.

Vice President of Customer Success

Stack Overflow
Greater NYC Area
6 days ago
+33
Join the company behind the biggest developer community in the world as our Vice President of Customer Success. We are looking for a senior leader to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). This position reports to the CEO and is a key member of the Senior Leadership Team.

Brand Design Director

LeafLink
Greater NYC Area
6 days ago
+21
LeafLink is seeking a Brand Design Director to join our fast-growing team. In this role, you will set creative direction and lead a high-functioning design team within the marketing organization. You will be tasked with evolving the visual identity of LeafLink’s brand and collaborating with the Product Design organization to ensure it’s conveyed through both our marketing campaigns and our platform. This role works directly with all marketing stakeholders to ensure consistency across channels.  To be successful in this role, you should be excited about creating a best-in-class visual brand, developing a team of talented designers, and getting your hands dirty in the weeds of our design queue. You’ll bring creativity and leadership to formalize our design team and processes. As an early member of a growing team, you should thrive on flexibility and taking on new projects outside of your comfort zone.

IT Help Desk Support

Stack Overflow
Greater NYC Area
1 week ago
+33
We’re looking for an empathetic and self-motivated IT professional to join our team in NYC. Do you love helping people? Are you interested in learning more about practical computer administration? At Stack Overflow, you will be a vital part of our work to create a community and a company where everyone feels welcome to learn, share their knowledge, and build their careers During a typical week, you’ll track open tickets, prioritize, and document resolution of end-user requests, and handle the occasional in-person request. Though this role is in NYC, we’re a distributed company, so you’ll be working with team members both in our office as well remotely. We mainly handle hardware repair at the warranty level, so ideally you’re mostly interested in software and operating system support.  You’ll install, diagnose, and maintain software on both Windows and Mac computers. You’ll also provide support for common issues like password resets, software and hardware issues, access to wifi and printers, etc. Experience with conference and A/V gear (like sound boards and Crestron equipment) is a plus, as you’ll own our in-office setups.

Manager, Content Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Director of Product Design

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is looking for a Director of Product Design to join our growing team in New York City, reporting directly to our co-founder and CTO. This role will be responsible for leading, growing, and structuring our product design team to work with various customers and internal teams on prototyping and creating a world-class design system. At the highest level, this role will help instill LeafLink’s values into our product design org and all user experiences.  This role is for a hands-on individual who leads by example. You will be responsible for using the latest design tools and practices to streamline our design thinking, culture, and velocity. You are a good fit for this position if you have experience collaborating and communicating with multiple stakeholders on project expectations, concepts, and timelines. 

IT Help Desk Support

Stack Overflow
Greater NYC Area
2 weeks ago
+33
During a typical week, you’ll track open tickets, prioritize, and document resolution of end-user requests, and handle the occasional in-person request. Though this role is in NYC, we’re a distributed company, so you’ll be working with team members both in our office as well remotely. We mainly handle hardware repair at the warranty level, so ideally you’re mostly interested in software and operating system support.  You’ll install, diagnose, and maintain software on both Windows and Mac computers. You’ll also provide support for common issues like password resets, software and hardware issues, access to wifi and printers, etc. Experience with conference and A/V gear (like sound boards and Crestron equipment) is a plus, as you’ll own our in-office setups.

UI Designer

MaestroQA
Greater NYC Area
1 month ago
+34
We currently have one UX designer/user researcher and are looking for someone to how can both contribute with excellent UI and visual designs skills as well as build out the design function here and help set the course for how we build the product in the future. This means that in addition to doing product design, there will be a significant amount of opportunity to help shape how the company works, from the design and development process, to how we speak about our value with customers.

UI/UX Designer

Snappy Gifts
Greater NYC Area
1 month ago
+28
The UI/UX Designer will be directly involved in creating beautiful, engaging and intuitive user experiences for users across our entire product line. This will span both designing workflows and interfaces in our platform, as well as creating marketing materials such as websites, landing pages and email templates. This is a great opportunity for a high-energy, design-minded team member to help improve products used by employees and HR professionals at companies like Zynga, Uber, Walmart and WeWork.

Customer Operations Manager

Pico
Greater NYC Area
1 month ago
+27
Pico is looking for a Customer Operations Manager to join our fast-growing, mission-driven team. We believe that a strong democracy requires a robust Fourth Estate. That's why we're committed to building a sustainable revenue model for news media in the age of Facebook and Google. You will be speaking with users directly, analyzing data, and working closely with the founders and Product team to further improve the experience around every pillar of the customer journey: (1) discovering Pico for the first time, (2) setting up an account, and (3) growing a business using Pico's tools and services. This role is perfect for someone who is interested in a wide variety of tasks. Some days, your role will lean heavily on written communication, from being at the front line of technical support to writing help documentation and email drip campaigns. Some days, your schedule may be filled with calls, as you onboard new customers to the platform. Other days, you may be focused on logistics, like managing community events for customers and partners or coordinating the migration of a customer's account from another platform to Pico.

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
1 month ago
+23
We’re looking for an enthusiastic, dynamic and highly organized Office & Employee Experience Manager to join our team in our Soho headquarters! You will take on all day-to-day responsibilities that relate to our company culture and the office, ensuring smooth office functioning while supporting the needs of our growing team. You will be responsible for planning and managing internal events and developing programs to continue to build a great culture, to make sure the cabinets are stocked with snacks, coffee made and team lunches delivered -- it’s all yours to shape, influence and own! 

Customer Success Manager

Snappy Gifts
Greater NYC Area
3 months ago
+28
The mission of our Account Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long-lasting relationships, based on exceptional service and delivering the power of the Snappy product. 

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC