NYC Tech Jobs and Startup Jobs

9

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
4 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Director of Customer Success

Abacus
Greater NYC Area
6 days ago
+17
The Director of Customer Success will be responsible for leading and inspiring the customer success organization (Success Managers, Implementation, and technical support) in all aspects of their work to retain recurring revenue and drive incremental growth, all while cultivating outstanding customer loyalty. The ideal candidate will have experience as both an individual contributor and leader/manager in a customer success organization, and will be well versed in interacting with and presenting to senior leadership within a business, including c-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Advocate

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Product Designer

Abacus
Greater NYC Area
1 week ago
+17
We’re looking for a Product Designer to join Abacus! You will play a key role on our close-knit, collaborative team. You’ll help us refine the simplicity of Abacus, as well as lead the design of projects in the pipeline. You’ll work across our mobile apps and on the web. We have big UX challenges to solve, and you’ll be uniquely positioned to contribute solutions. At Abacus, we're reimagining the way businesses move money, starting with the first real-time employee expense system.

Product Designer

Hive
Greater NYC Area
1 week ago
+22
At Hive, we know that design is at the core of a great product. Hive’s productivity tool is the driving force behind amazing projects around the world - everything from media campaigns to manufacturing spacesuits. Help us create a beautiful and functional workspace for our users. You’ll be joining Hive at an exciting time, as we build a design team that will refine our visual design system, work on brand new features, and build our mobile app. We

Product Designer

Asana
Greater NYC Area
1 week ago
+18
We’re looking for people who are driven by collaborative and creative environments to develop simple, innovative, and beautifully designed products that customers love to use. As part of a product-driven and design-led company, you will be a big part of a small team of Product Designers owning core developments of the product, from inception to post-launch reflection. Asana is helping teams in 195 countries become significantly more productive

Customer Experience Associate

Abacus
Greater NYC Area
2 weeks ago
+17
The majority of your day will be spent answering incoming support emails and live chat inquiries dealing with how-to questions and technical issues in a knowledgeable and articulate manner. Rooting out customer pain-points and influencing processes around reporting so that we can make data driven decisions. Collaborating with our product and engineering teams, influencing product roadmap and being a knowledgeable resource for your co-workers. Finding creative ways to reduce friction and make our customer experience seamless. Leveraging internal tools to best support customers and increase productivity. Confirming, reproducing, and escalating potential product defects with proper documentation. Creating and updating support collateral. Thoroughly learning as many aspects of the Abacus software to become a true product expert by remaining up-to-date with Abacus’ latest product updates and releases. Other ad-hoc duties as assigned by Support Manager.

CSM Team Leader

monday.com
Greater NYC Area
2 weeks ago
+19
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

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