Partner Solutions Associate, Life Sciences
Greater NYC Area
1 week ago
Scaling FH’s post-delivery engagement model with our core end users, data scientists, via new infrastructure and services.
Driving adoption of priority analytical methods and products .
Making the customer voice more actionable to enable evidence based decision making. Answering technical, data, methodology and publication questions about our Real-World Evidence products by: diagnosing issues, triaging to subject matter experts, and developing digestible guidance for our technical audience.
Supporting real-world evidence curriculum development and deployment in person and online (e.g. webinars, code based tutorial approaches).
Contributing to business decision making by employing feedback models, tracking adoption metrics and synthesizing lessons learned in customer interactions.
Managing content and launch campaigns for high priority methods and product changes.
Identifying areas for improvement in Flatiron’s approach to guidance dissemination and managing projects aimed at addressing them.
Designing web and non-web based technical training modules that achieve relevant learning objectives.
Traveling occasionally (approximately 3-4 times a quarter) to visit partners.