Senior UX Researcher
Greater NYC Area
2 weeks ago
Conduct and guide studies using methods such as ethnographic/field research, diary studies, surveys, user/usability testing (remote and in-person), benchmark studies, online A/B testing, and quantitative analytics.
Provide deep insight and actionable recommendations to improve user experience.
Find creative and compelling ways to generate and share results and recommendations throughout the company.
Influence product and service strategy, working closely with product managers, engineers, our corporate development team, and subject-matter experts to determine product direction.
Support facilitation of strategic workshops with diverse audiences that deeply drive understanding of user needs, strategy, and priorities.