Entry Level NYC Startup and Tech Jobs

54

YouTube Channel Strategist & Publisher

Major League Baseball
Greater NYC Area
1 day ago
+48
MLB is looking for a YouTube expert who can help run our MLB YouTube channel. We are looking for someone who is familiar with the sports social video landscape. Familiarity with baseball and YouTube is required. Editing experience and is preferred.

Coordinator, Content Creation

Coordinator, Medical Administration

Operations Associate (Revenue Cycle)

Flatiron Health
Greater NYC Area
1 day ago
+37
We're looking for an Operations Associate to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

Senior Application Security Engineer

Research Scientist, Natural Language Processing

Seam Social Labs
Remote
1 day ago
+13
Seam Social Labs is a research and innovation company on a mission to empower disinvested communities. Our vision is to create more transparent & ethical systems so community stakeholders can co-create solutions together. Think of us as the Alfreds to the Batman! We are hiring a Research Scientist, Natural Language Processing. In this role, you will spend 40 hours per week conducting research for a sentiment analysis tool our company is

Administrative Assistant

Peloton
Greater NYC Area
2 days ago
+27
As a Software Architect, you’ll work across multiple organizations and teams that oversee a variety of products and applications that Procore customers use to manage construction projects from inception to completion. To be successful in this role, you must be able to navigate Engineering, Product, and Business teams to build and drive your architectural vision. You’ll leverage your strong communication skills to share your vision, ideas, and instruction with other leaders and levels of individual contributors across the company.

Service Design, Technical Support Analyst

Customer Support Associate (Remote US-based)

Aircall
Remote
2 days ago
+39
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Data Scientist

Via
Greater NYC Area
3 days ago
+14
Adeptly interpret and utilize mass quantities of data to generate innovative hypotheses & insights, and present these insights to the different stakeholders. Use sophisticated statistical methods to solve problems, leveraging up-to-date academic research and tools. Quantitatively test hypotheses about customer and driver behavior using large sets of proprietary data; leverage results to increase conversion and retention at every touch point. Design and implement novel experiments to better understand current operation as well as expansion to new markets.

Data Science Associate

Via
Greater NYC Area
3 days ago
+14
Develop new measurement methodologies and data-driven hypotheses; question existing assumptions and models. Adeptly interpret and utilize mass quantities of data to generate innovative hypotheses & insights, and present these insights to the different stakeholders. Use sophisticated statistical methods to solve problems, leveraging up-to-date academic research and tools. Quantitatively test hypotheses about customer and driver behavior using large sets of proprietary data; leverage results to increase conversion and retention at every touch point. Design and implement novel experiments to better understand current operation as well as expansion to new markets.

Client & X-Platform Engineer

SIMON Markets LLC
Greater NYC Area
4 days ago
+31
Want to work at the forefront of a fast-growing and award winning fintech company? With an incredible team and partners looking for innovative results, we’ve doubled in size our first year and doubled the asset classes we serve in our second. As a cloud-based company, we transitioned seamlessly into a socially-distanced workforce in recent months, and with a pace that hasn’t slowed, we’re still hiring and are currently on the lookout for smart

Customer Success Representative

Haven Life
Greater NYC Area
5 days ago
+46
Effectively manage incoming chats, emails, and calls. Educate potential customers on our product and process. Understand our customer’s challenges and identify scalable and effective solutions. Focus on process improvement and operational efficiency. Meet and exceed team goals around customer satisfaction and internal SLA’s. Take ownership and stay composed when interacting with upset clients. Conduct research and work cross-team to resolve customer issues and feature requests. Strong passion for the voice of the customer.

Customer Support Specialist

IEX
Greater NYC Area
1 week ago
We are looking to add a Customer Support Specialist to our team and are seeking strong candidates who can be the frontline responders and voice of the business to our growing userbase. IEX Cloud has thousands of users in over 100 countries leveraging our API and platform for their financial data needs. While helping our users, Customer Support also works closely with our engineering, product and business teams to understand the intricacies of the product, technology and devise creative solutions to serve our users and scale.  

Data Analyst

Zearn
Greater NYC Area
1 week ago
Zearn is looking for a Data Analyst to join our team. You’ll be working to gather and analyze data to inform all aspects of what we do at Zearn, working to improve our top-rated math curriculum for teachers and students. You’ll collaborate across teams, working with engineers to organize and manage our data and with product, communications, research, and other teams to generate insights in pursuit of our mission to ensure that all students love

Customer Experience Associate

Transfix
Greater NYC Area
1 week ago
+26
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Customer Success Manager

Dynamic Yield
Greater NYC Area
1 week ago
+45
Create and deliver exceptional client-facing training that is easy to absorb to a wide variety of business and technical uses, both virtual, in-person, and written. Create course objectives and metrics, and then track and analyze to measure effectiveness, iterating on content and delivery as needed. Work closely with the product and knowledge teams to ensure training curricula is always up-to-date and captures new features as needed. Communicate and train on new features and best practices to ensure customers stay engaged with the platform. Manage end-to-end training events and logistics, including budgeting, communication, enrollment, event planning, materials management, onsite logistics, and post-course evaluations.

CX Product Specialist

Audicus
Greater NYC Area
1 week ago
+27
The CX Product Specialist position is a mix of customer support, operations, logistics and user experience functions, all of which are vital to the success of Audicus. This opportunity is perfect for an energetic, self-starter who wants to join a fast-growing startup and become an instrumental part of the company. Audicus strives to help those with hearing loss lead more connected and empowered lives and as a product specialist, you’ll have the opportunity to make a positive impact on a daily basis. This role owns the post-sale journey of our customers and focuses on developing relationships, providing support and problem solving issues. You will work side-by-side with our sales, operations, business development and marketing teams to ensure we are providing each customer with a best in class hearing health experience.

Customer Service Specialist - Thurs, Fri, Sat, Sun…

SmartAsset
Greater NYC Area
1 week ago
+29
We are seeking energetic customer service professionals who are passionate about developing relationships and creating positive user experiences. As a concierge specialist, you will join the newest and fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Concierge Specialists are frontline voice for the company and play an integral part of our success as we facility communication and schedule meetings between investors and financial advisors. The ability to connect investors with advisors quickly and efficiently is critical to the success of our financial advisor business. You will play a substantial role in driving that success.

Technical Lead, Business Intelligence

CB Insights
Greater NYC Area
1 week ago
+40
This position will live within the engineering organization, with frequent and close interaction across all major business units at CB Insights. As such, while familiarity with technical systems is important, we are seeking a leader who can act as a strategic thought-partner to the business. Said simply, this person will push the organization's thinking around what and how to measure.

Customer Success Manager

Client Solutions Analyst

Simon Data
Greater NYC Area
1 week ago
+37
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Cloud Applications Administrator

Grubhub
Remote
1 week ago
+37
Responsible for standard configuration, user administration, security, workflow, data management and integrations for applications such as Okta, Slack, DocuSign, Five9, ServiceNow, Jira and Confluence. Manage configuration of new SaaS systems in Okta to streamline delivery of services to the user community. Work with key stakeholders on implementing new SaaS applications with SAML, provisioning, deprovisioning and proper security roles. Lead meetings and document agenda tasks / notes with various stakeholders, aid in translating business requirements into technical requirements. Assist in setting up Service Level Agreements (SLAs) and monitor SLA workflows. Create and track ticketing requests, answer technical and application configuration questions as needed. Assist in troubleshooting patch and release management issues with an understanding of third party software integrations. Experience with Apple and Windows desktop OS, server and database technology. Develop and maintain system processes and documentation mapping contract entitlements to access rules, utilizing an understanding of directory system attributes and functionality.

Partner Support Specialist

QuadPay
Greater NYC Area
1 week ago
+25
You will be responsible for handling the concerns of our merchant partners and fostering a growing partner community. The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Application Support Engineer

AlphaSights
Greater NYC Area
1 week ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

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