NYC Tech Jobs and Startup Jobs

12

Lead Data Scientist

Asana
Greater NYC Area
3 days ago
+18
Designing and analyzing experiments to measure the impact of new product features. Investigating high-level questions like “What are the collaborative patterns of the most successful teams using Asana?”. Adding new metrics and aggregations to our data warehouse to make new classes of questions answerable. Building models to predict the growth trajectory of different customer segments.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
5 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Director of Customer Success

Abacus
Greater NYC Area
1 week ago
+17
The Director of Customer Success will be responsible for leading and inspiring the customer success organization (Success Managers, Implementation, and technical support) in all aspects of their work to retain recurring revenue and drive incremental growth, all while cultivating outstanding customer loyalty. The ideal candidate will have experience as both an individual contributor and leader/manager in a customer success organization, and will be well versed in interacting with and presenting to senior leadership within a business, including c-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Software Engineer: Full Stack

Abacus
Greater NYC Area
1 week ago
+17
Abacus is seeking an experienced full stack software engineer to join our small, collaborative team building the next generation of expense tools. We are a fast moving team that ships daily and constantly iterates to produce the best tools for our customers. About You: You should have experience working with modern web frameworks, knowledge of Node and Express is welcome but not a prerequisite.

Customer Success Advocate

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Experience Associate

Abacus
Greater NYC Area
2 weeks ago
+17
The majority of your day will be spent answering incoming support emails and live chat inquiries dealing with how-to questions and technical issues in a knowledgeable and articulate manner. Rooting out customer pain-points and influencing processes around reporting so that we can make data driven decisions. Collaborating with our product and engineering teams, influencing product roadmap and being a knowledgeable resource for your co-workers. Finding creative ways to reduce friction and make our customer experience seamless. Leveraging internal tools to best support customers and increase productivity. Confirming, reproducing, and escalating potential product defects with proper documentation. Creating and updating support collateral. Thoroughly learning as many aspects of the Abacus software to become a true product expert by remaining up-to-date with Abacus’ latest product updates and releases. Other ad-hoc duties as assigned by Support Manager.

CSM Team Leader

monday.com
Greater NYC Area
2 weeks ago
+19
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Junior Full-stack Engineer

Hive
Greater NYC Area
2 weeks ago
+22
We’re building the premium teamwork tool on the market, and we need you to help us do so in an iterative, fast-paced and maintainable way. The ideal fit for this role has worked on production systems long enough to have gone through all the phases of loving, hating and loving a framework/language. You understand why anti-patterns are anti-patterns, and strive to contribute code that is clean, well-commented, extensible, but not over-engineered.

Full-stack Engineer

Hive
Greater NYC Area
2 weeks ago
+22
We’re building the premium teamwork tool on the market, and we need you to help us do so in an iterative, fast-paced and maintainable way. The ideal fit for this role has worked on production systems long enough to have gone through all the phases of loving, hating and loving a framework/language. You understand why anti-patterns are anti-patterns, and strive to contribute code that is clean, well-commented, extensible, but not over-engineered.

Software Engineer, Product

Asana
Greater NYC Area
3 weeks ago
+18
We’re looking for people who care deeply about customers and are passionate about building products that improve the way millions of teams work together. As a member of the team developing the software of a product-led company, you won’t just code — you will be an integral part of the entire product development process, from conception to post-launch reflection. Asana is helping teams in 195 countries become significantly more productive with

Engineering Manager, Product

Asana
Greater NYC Area
3 weeks ago
+18
As a manager on the product engineering team, you’ll focus on developing the excellent engineering team around you. You are passionate about helping others contribute more and develop as software engineers as well as human beings. You enjoy the challenge of balancing speed of execution with quality while building a product that users love. And you should be as enthusiastic about recruiting and building a team as you are about the challenging technical problems that you and your team will solve.

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