NYC Tech Jobs and Startup Jobs

308

Head of Clinical Operations

TrialSpark
Greater NYC Area
7 hours ago
+20
As the Head of Clinical Operations at TrialSpark, you’ll be responsible for leading and managing four key groups within TrialSpark: Clinical Project Management, Clinical Study Management, Vendor Management and Data Management. This role will be a primary stakeholder in roadmap development across all Clinical Operations functions. Your day-to-day activities will include the implementation and execution of the overall clinical studies strategy, ensuring consistency, quality and compliance with global clinical standards and regulations. You will work with team members to create the operational strategies for the TrialSpark studies portfolio, as well as promote innovation and process excellence within and across all TrialSpark functions. In addition to running the day-to-day, you will be charged with driving innovation and efficiency in the clinical trial process.

Contact Center Manager

Cedar
Greater NYC Area
7 hours ago
Oversee contact center operations across multiple partner relationships and client locations. Read and analyze daily, weekly, and monthly reporting to evaluate achievement to goals. Where variances may exist, partner with key stakeholders to develop action plans to return to acceptable performance standards and hold others accountable to results. Prepare and present timely, accurate analyses to key stakeholders including leadership team, internal departments, external partners, etc. Cultivate close working relationships with contact center clients and peers across the organization to maintain expert knowledge in the day-to-day business. Provide professional development to team members to enhance their knowledge and capabilities. Travel when necessary to contact centers to meet with and assess day to day operations. Communicate effectively with stakeholders at all levels, internally and externally.

Customer Success Training Manager

DailyPay, Inc.
Greater NYC Area
19 hours ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Disputes Specialist

Current
Greater NYC Area
20 hours ago
+22
As a Dispute Specialist, you’ll help us investigate member dispute claims, coordinate funds recovery with merchants, and resolve claims in accordance with Federal Regulations and network rules. The Disputes Specialist is an integral part of a high functioning team that promotes the conciliation and/or arbitration to resolve disputes and negotiations between consumers and the business. You will participate in risk initiatives, monitor fraud trends, and focus on financial recovery efforts in order to maintain reputational standing.

Director, Digital Merchandising

Moda Operandi
Greater NYC Area
20 hours ago
+48
Moda Operandi is looking for a dynamic Director, Digital Merchandising to oversee our ecommerce site operations team. Based out of our New York City Headquarters, this position is responsible for curating and executing the ideal luxury online shopping experience specifically site merchandising, sales planning, site optimization & operations. Reporting to our Chief Operating Officer, the Director, Digital Merchandising will also partner with leadership across content, buying, sales, data/analytics, technology, & finance to define the product roadmap and to achieve operational excellence for our ecommerce business.  The ideal candidate is innovative and has extensive experience launching, testing, and operating successful e-commerce businesses preferably within a luxury retailer. This is a great opportunity for an individual who obsesses about optimization and improving conversion rates; and is equipped with a deep understanding of luxury consumer insights and ecommerce merchandising strategy. 

Private Client Assistant

Customer Success Manager

Integral Ad Science
Greater NYC Area
19 hours ago
+47
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts. As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Sr. Software Engineer

QuadPay
Greater NYC Area
1 day ago
+25
Work on a modern cloud based, event-driven microservice architecture. Build secure code that can scale to reach thousands of concurrent users. Iterate on problems quickly in a collaborative environment. Participate in a blameless culture which focuses on process and technology.

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
1 day ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Supply Chain Manager

The Farmer's Dog
Greater NYC Area
1 day ago
+17
The primary goal of the Supply Chain Manager will be optimizing strategic execution plans and processes to improve the business. As a leader of one of our core teams, this person is expected to operate with a sense of urgency while also establishing fail-safe provisions for any contingencies. This person will be the escalation level for issues that arise in the daily business. 

Director of Customer Experience

monday.com
Greater NYC Area
1 day ago
+25
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Sr. Technical Support Engineer

Neverware
Greater NYC Area
1 day ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Executive Assistant

The Trade Desk
Greater NYC Area
1 day ago
+22
We are seeking an Executive Assistant for our New York location. You will provide a high level of administrative support for the Chief of Revenue Operations as well as another member of his sales leadership team. You will be responsible for travel accommodations, expense reporting, calendar management, meeting logistics and preparation, document preparation and miscellaneous administrative functions as needed.

Staff Software Engineer

Director, Business Development

Lead Trading Strategy Director

Senior Technical Support Specialist

Braze
Greater NYC Area
1 day ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Technical Support Associate

Latch
Greater NYC Area
1 day ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Senior Director of Technology Operations

Firmware Manager

Senior Firmware Engineer

Load 1 more jobs5 jobs at Latch

Associate/Manager, Strategic Operations

Flatiron Health
Greater NYC Area
1 day ago
+37
In this role you’ll work with the Strategic Operations team to be an operational partner to the scientists in our Research Organization, working primarily with Flatiron’s Research Clinicians and Quantitative Scientists. Our research scientists play a critical role in providing clinical, statistical, and methodological direction and oversight for all of our research, in addition to representing our work and Flatiron externally with a wide number of stakeholders and at conferences. This role is intended to help optimize research scientist involvement across the company and externally, both from an organizational and a strategic standpoint.

Senior Application Security Engineer

Product Manager, Spotlight Non-Regulatory (Various Levels)

NetSuite Developer

Network Operations Associate/Manager

Manager, Corporate Applications

Staff SET, Test Infrastructure

Staff Software Engineer

Senior Software Engineer

Senior Software Engineer, Platforms

QA Engineer, Manual

Product Manager, Spotlight Regulatory (Various Levels)

Operations Associate (Revenue Cycle)

Executive Assistant

Cloud Security Engineer

Associate Clinical Director (NP or PA)

Administrative Assistant

IT Support Engineer

Head of Regulatory Projects, Quantitative Science

Engagement Manager

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Cloud Systems Engineer

Load 10 more jobs22 jobs at Flatiron Health

Customer Success Manager

Trustpilot
Greater NYC Area
1 day ago
+30
This individual has a proven track record of client retention and growth, is an expert in building consultative relationships and is responsible for ​ensuring that every Trustpilot customer has a knowledgeable, responsive and a personable main point of contact during their entire lifecycle. Ultimately, the CSM is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill throughout the Trustpilot client-base and larger community which can come in the form of client referrals, testimonials, and case studies.

Associate Customer Success Manager

Bluecore
Greater NYC Area
1 day ago
+39
As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a variety of different projects to help support and service our customers including managing and executing marketing campaigns, analytics/reporting and much more. The ideal candidate is hungry and looking for a great opportunity to be challenged and learn quickly.

Operations Manager - Case Management (Life Insuran…

Policygenius
Greater NYC Area
2 days ago
+37
This role is the critical link among our life insurance clients, our agents and insurance partners. You’ll be managing our high-performing Case Management Team, which: ensures application packages are in good order, gathers and reviews all underwriting requirements, and assists our clients with securing the best available offer for their life insurance needs.

Senior InfoSec Governance, Risk, and Compliance Analyst

Client Experience Associate

Customer Success Associate - Property & Casualty

Operations Manager - Customer Success

Quality and Training Manager

Manager, Strategy & Operations

Director of Strategy & Business Operations

Load 4 more jobs8 jobs at Policygenius

Director of Business Operations

Peloton
Greater NYC Area
2 days ago
+27
Salesforce, WMS, HRIS and payroll system implementation. Partner with Enterprise technology team to ensure continuity of operations. Evolution and innovation of all technology in our warehouses. Standardize all Field processes including safety, payroll, warehouse, field training and recruiting to set standards and expectations across all warehouses. Partner with regional managers on quarterly operational training and updates.

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Vice President, Corporate Wellness

IT Business Analyst (Finance)

Service Design, Technical Support Analyst

Android Framework/Core Engineer

Senior Manager, ODM

Senior Firmware Engineer

Senior Build Systems Engineer - CI/CD

Senior Android BSP Engineer

Security Site Reliability Engineer

Network Engineer

IT Support Engineer (Studio)

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Build Systems Engineer - CI/CD

Senior Manager, Reverse Logistics

Director, Enterprise Operations

IT Service Delivery Analyst

Senior Manager- Supply Chain Systems

ERP System Analyst

Strategic Sourcing Manager- Mechanical

Load 10 more jobs25 jobs at Peloton

Staff Engineer: Compute

DigitalOcean
Greater NYC Area
2 days ago
+47
DigitalOcean is seeking a highly motivated and experienced CICD Automation Engineer to lead the team technically to design, build and architect a complete CI/CD environment using existing tools for the company.. The CICD team is focused on innovating how we test and deliver software and will be working with every engineering team at DigitalOcean to improve our ability to deliver high quality solutions to our customers fast and efficiently.

Senior Director, Corporate Procurement

CloudOps Administrator

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