NYC Tech Jobs and Startup Jobs

10

Head of Staff, GTM

Onna
Greater NYC Area
4 days ago
+13
We have an immediate opportunity for a Head of Staff, GTM to join our Go-To-Market team. This position will report to and be a trusted advisor to the Head of Revenue and have an immediate impact on the team’s productivity: streamlining strategic initiatives, overseeing program management, and communicating objectives between Onna teams. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

Cybersecurity Lead

Ocrolus
Greater NYC Area
5 days ago
+22
We’re looking for a Cybersecurity Lead with broad security experience to build out and mature the Information Security Program at a rapidly growing FinTech startup. The Cybersecurity Lead will have knowledge of industry best practices as well as modern solutions, and will be a proactive hands-on leader who will collaborate with the rest of the organization to help Ocrolus manage cybersecurity risk. We need someone with a strong and successful

Workforce Operations, Director

Cybersecurity Lead

Enterprise Customer Success Manager

Sisense
Greater NYC Area
5 days ago
+17
This is an opportunity to take your relationship skills to the next level by owning the customer relationship, and enabling customers in a complex, sophisticated, technical product in the business intelligence space. We are an innovative hardworking team, focused on true customer success by building long lasting partnerships with strategic companies’ laser focused driving value to our customers.

Senior Solutions Consultant, Information Governanc…

Onna
Greater NYC Area
1 week ago
+13
Onna is engaged in an active phase of growth and we are accepting applications for Senior Solutions Consultants, Information Governance. The successful candidate will be a Trusted Advisor to Onna and serve as Subject-Matter Expert for our Information Governance and eDiscovery objectives; engage with our internal teams, clients’ technical architects, and business stakeholders to provide high-quality technical solutions to drive successful client outcomes and highlight Onna’s unique value proposition. The ideal candidate also has a strong knowledge of the corporate legal industry, with a preference for those who also have strong knowledge of the eDiscovery, IT & Security and the Governance, Risk, and Compliance industries. 

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Senior Client Success Manager

Onna
Greater NYC Area
2 weeks ago
+13
We are looking for a highly driven and empathetic Senior Client Success Manager to serve as a trusted advisor to enterprise companies and help solve their toughest problems. In this role, you’ll be part of the early CS team that is defining and building the foundation for how we approach client engagement and strategic planning initiatives that will define the future of Onna’s Client Success offering.

Client Success Manager

Onna
Greater NYC Area
3 weeks ago
+13
Become an expert on the Onna platform and integrations, while keeping up with industry trends and competitors. Serve as the trusted point of contact for Onna’s strategic key clients across the client lifecycle; on-boarding, adoption, advocacy and renewal. Coach clients to be product experts and train their teams on the Onna platform so they become increasingly self-sufficient. Monitor Health Metrics, conduct regular business reviews to celebrate positive outcomes and identify opportunities for growth, and help drive client references and case studies. Drive organic growth and expansion within assigned client accounts; proactively identify and facilitate additional revenue opportunities to enable clients to maximize their value. Partner internally with our tech team to optimize client implementations and resolve technical challenges, with the Sales team to advance account renewals and expansion, with the Marketing Team to create collateral and training materials, and with the product team to design ideal offering/features. Proactively identify accounts risks and develop mitigation plans (coordinating activities internally within Onna and externally with clients) to resolve. 

Head of Client Success

Onna
Greater NYC Area
3 weeks ago
+13
We’re looking for a Head of Client Success to lead our World-class team. This position will be responsible for defining and executing the success coverage model, defining specialization, driving client success outcomes, optimizing the client lifecycle, and measuring and enhancing effectiveness. The Head of Success will also own and iterate on the existing playbook and manage key strategic accounts.

Customer Success Manager

Northspyre
Greater NYC Area
3 weeks ago
+13
• Keep customers happy by being pleasant, friendly and helpful. • Review user analytics to understand which customers are getting value and which customers are under-utilizing key features that could help bring them new value. • Implement strategies and work directly with customers to help them maximize the value they are getting from Northspyre. • Serve as a liaison between clients and our product/technical team -- 1) to resolve any issues and advocate for customers and 2) to provide feedback on new and existing features. • Help write a Customer Success and On-boarding playbook that gives details instructions for future customer success hires so they can get up to speed quickly. • Help manage and respond to customer support tickets while determining a strategy to improve our processes. •Implement and on-board new clients by overseeing implementation team members who port over and review historical project data usually kept by customers in spreadsheets.

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