NYC Tech Jobs and Startup Jobs

28

Client Services Operations Manager

Yotpo
Greater NYC Area
19 hours ago
+47
As a CLIENT SERVICES OPERATIONS MANAGER at Yotpo, you will focus on process, performance, efficiency and strategy. You’ll succeed in and enjoy this role if you rely on quantitative and qualitative analysis to identify problems. You will be responsible for designing, building and monitoring the day-to-day processes and infrastructure accordingly for Yotpo's customer success, technical support, account management and professional services teams, creating a tangible impact on the broader company. 

Director of Finance

Mulberry Technology
Greater NYC Area
1 day ago
+14
Mulberry is hiring for a talented & experienced Director of Finance to help all aspects of Mulberry’s business function. You'll be joining a close-knit, agile team and will be expected to bring proven processes, systems and best practices to the organization, while serving as a crucial resource to Ops, Sales, Data Science and the CEO. 

Client Partner

Narrativ
Greater NYC Area
1 day ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

CFO

Primary Kids
Greater NYC Area
1 day ago
+19
Overseeing the finance and accounting functions, including forecasting, reporting, budgeting, and financial analyses. Assessing strategic growth opportunities, such as physical retail, wholesale partnerships and international expansion. Driving inventory efficiency and improved turns. Long-range planning as well as nearer-term / real-time forecasting and scenario analysis. Reporting on actual results, identifying key drivers for performance, and providing recommendations as needed to contribute to future performance. Communicating financial results both internally and externally to board / investors – via quarterly board meetings, informal monthly flash reports and ad hoc updates. Providing and improving the availability of real-time financial data in order to facilitate agile decision making. Managing the relationship with our current debt partner as well as leading conversations related to future debt funding.

Client Experience Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Customer Experience Associate

Mulberry Technology
Greater NYC Area
2 days ago
+14
As a Customer Experience Associate at Mulberry, you will play a critical role in providing best-in-class support to our customers and will serve as the frontline in their interactions with our brand. A typical day will consist of responding to customer support emails, educating customers on our product (via live chat and inbound calls), and using data to build out consistent best practices for customer support.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Customer Success Advocate (Temp)

Resident
Greater NYC Area
3 days ago
+38
Help solve escalated issues through phone, email, or chat (multi channel use- phone/email or chat/email). Troubleshoot, investigate, and create detailed notes in our admin system. Provide follow up calls to customers to troubleshoot issues as necessary. Actively collect insights from customers and focus on closing the communication loop by providing product feedback. Provide timely updates regarding new trends in support issues. Develop and document best practices to enhance troubleshooting processes. Drive business growth and revenue by assisting with any sales inquiries or opportunities to cross sell/upsell. Have a strong focus on retention by creating opportunities and options for customers interested in cancelling/returning orders. Be a Subject Matter Expert/Brand Ambassador for all our products. Continue to build on an already strong CS team culture.

Senior Associate, FP&A

Harry's
Greater NYC Area
3 days ago
+37
We are looking for a high-performing analytical and collaborative person to join our Global FP&A team and support our existing and future brands. This person will collaborate with sales, R&D, and marketing to identify and implement strategies to help drive short and long-term financial performance. This includes supporting the business and financial planning process, pulling together a holistic view of investments across our commercial channels, and identifying and recommending solutions as appropriate. This is an opportunity that affords significant exposure and impact on senior-level decision making. The role will be based in our New York office, but may require occasional travel and close partnership with colleagues in our overseas offices.

Senior Manager, Enterprise Systems

Senior FP&A Analyst

Feather
Greater NYC Area
4 days ago
+33
You will be Feather’s second FP&A hire, reporting to the VP of Finance. As with any startup role, you must be comfortable wearing multiple hats and picking up the slack if there is an opportunity to lend a hand. The bulk of your day-to-day will entail the following --

Transcriptionist/Business Transcriptionist

AlphaSights
Remote
6 days ago
+36
We are seeking experienced transcriptionists to join our elite team. Successful candidates will be comfortable and confident transcribing sophisticated business language quickly and accurately. Candidates must be highly proficient transcriptionists with three plus years of proven transcription experience and have access to their own transcription software, such as Express Scribe or similar.

Application Support Engineer

NYC Delivery Associate

Feather
Greater NYC Area
1 week ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Senior Accountant

Feather
Greater NYC Area
1 week ago
+33
Feather is seeking a Senior Accountant reporting directly to the Controller. We are looking for a hands-on accountant who is excited by the opportunity to help build and monitor the accounting framework that will serve every financial reporting need for Feather as we scale.

Wow Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Inventory Planner

Public Goods
Greater NYC Area
1 week ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone.   We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world.   You will:   Manage inventory levels and turn targets on hundreds of SKUs, across dozens of

Staff Accountant

Snappy Gifts
Greater NYC Area
1 week ago
+30
Snappy is a rapid growth company in the corporate gifting space using technology to displace decades of legacy process. We offer a simple, effective and fun solution for organizations to reward their team members so that they feel appreciated and valued. We are currently looking for a high performing Staff Accountant to help us scale Snappy’s Accounting and Finance functions. As a successful Staff Accountant at Snappy, you will: - Own the

Accounting Manager

CAMP
Greater NYC Area
1 week ago
+10
About the Company CAMP is a family experience store. Built to engage and inspire families, CAMP combines play and product throughout its stores to create enriching and fun experiences for all. Each CAMP location includes: a canteen (our general store), a café, an interactive space for play and shopping, and a theatre for activities and programming for kids and families of all ages.  What is the Role? We are looking for an Accounting Manager to

Creative/Content Strategist

Mott & Bow
Greater NYC Area
1 week ago
WHAT YOU’LL DO IDEATE & EXECUTE | Your main job is to ideate and execute big ideas that cover the full marketing funnel. BRIEF | You will pitch concepts, write briefs and communicate to your team with confidence. You enable your Graphic Designer to seamlessly bring items in the brief to life. BUDGET | You will be the bank vault that decides where all the pennies go. That means knowing how to allocate money for content creation, design, post

Head of IT

KeyMe
Greater NYC Area
2 weeks ago
Lead large IT projects, including the design and deployment of new IT systems and services. Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Help define IT infrastructure strategy, architecture, and processes. Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. Assess vendors and develop test strategies for new hardware and software. Troubleshoot hardware and software issues related to internal IT. Lead security audits of access to core systems and physical security reviews. Asset management. Office networking. Desktop support.

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