NYC Tech Jobs and Startup Jobs

21

Workforce Operations, Director

Ocrolus
Greater NYC Area
1 day ago
+22
Ocrolus is seeking an Operations Sr. Manager with 7-10 years of experience in managing large scale workforces (i.e., BPO, gig economy or contractor workforces) who will report to the Director of Operations. We currently employ 1,000 employees in India spread across three facilities in various cities.

Accounting Manager

Electric
Greater NYC Area
1 day ago
+30
Reporting to the Corporate Controller, the Accounting Manager will help to manage the general ledger and AP/AR functions at Electric. The Manager will be responsible for performing account reconciliations, assisting with implementing systems and policies, supporting financial reporting, and partnering with business stakeholders on ad-hoc projects.

Client Experience Manager

LeafLink
Greater NYC Area
4 days ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

US Director of Finance

Riskified
Greater NYC Area
6 days ago
+23
Riskified’s Finance team is hiring a Director of Finance in the US to join our fast-growing NY startup. In this role you will be responsible for leading all US controlling activity matters as well as play a major role in the global accounting operation. This is an exciting opportunity to join a successful and growing company, work on strategic financial information, and assist leadership in making informed operational and strategic decisions. We’re looking for a highly motivated person who wants to make a significant impact and join a dynamic, cross-functional team.

Finance and Operations Associate

Imagen Technologies
Greater NYC Area
1 week ago
+23
The Operations department at Imagen is a lean, mission-critical group responsible for supporting the organization with a broad range of functions including finance, equity management, investor relations, legal, regulatory compliance, facilities, business intelligence, and insurance. Operations keeps the company running by designing and executing most business functions, in addition to tackling special projects for senior management. This role will work across most or all functions described above to support the VP of Operations, who in turn reports directly to the Co-Founders and Co-CEOs.

Customer Success Manager

CB Insights
Greater NYC Area
1 week ago
+40
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include some of the world’s leading corporate Strategy and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.

COO

Director of Client Engagement

Kin + Carta
Greater NYC Area
1 week ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Senior Accountant

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Greater NYC Area
1 week ago
+54
As the Senior Accountant at , you will manage the month-end accounting close process, including preparing journal entries and supporting account reconciliations. In addition, you will ensure billing and collections are timely and accurate. You will help us manage costs and will ensure all monthly accruals are recorded and reconciled. You will also have the opportunity to collaborate with various departments during the annual budget and monthly forecast process.  As the Senior Accountant on our team, you will collaborate with various other departments within our organization. You will work closely with the Controller to prepare monthly financial analysis and ensure financial results are reported to Management in a timely manner. The ideal candidate will be comfortable working in a lean organization and will help drive positive process changes to the team.

Senior Manager, FP&A - Revenue

Riskified
Greater NYC Area
1 week ago
+23
Partner with sales and finance leadership to develop revenue planning models and growth plans for our domestic and international markets. Build and maintain revenue capacity models. Provide input and guidance to sales leadership team during quota setting process and annual compensation plan design. Ensure accurate forecast of monthly commissions expense and payout. Build out a team of financial analysts and oversee their work to ensure quality and accuracy of deliverables. Identify and lead initiatives to continuously improve, automate, and scale forecasting and reporting tools, processes, and methodologies. Work collaboratively with the Accounting team regarding revenue recognition and different reconciliations. Provide ongoing financial support to different teams in the company and decision making analysis for projects, customer transactions, and other initiatives. Assist with “Ad-hoc” requests (analysis and reporting).

Senior Client Success Manager

Onna
Greater NYC Area
2 weeks ago
+13
We are looking for a highly driven and empathetic Senior Client Success Manager to serve as a trusted advisor to enterprise companies and help solve their toughest problems. In this role, you’ll be part of the early CS team that is defining and building the foundation for how we approach client engagement and strategic planning initiatives that will define the future of Onna’s Client Success offering.

Staff Accountant

Snappy Gifts
Greater NYC Area
2 weeks ago
+30
Snappy is a rapid growth company in the corporate gifting space using technology to displace decades of legacy process. We offer a simple, effective and fun solution for organizations to reward their team members so that they feel appreciated and valued. We are currently looking for a high performing Staff Accountant to help us scale Snappy’s Accounting and Finance functions. As a successful Staff Accountant at Snappy, you will: - Own the

Client Success Manager

Onna
Greater NYC Area
2 weeks ago
+13
Become an expert on the Onna platform and integrations, while keeping up with industry trends and competitors. Serve as the trusted point of contact for Onna’s strategic key clients across the client lifecycle; on-boarding, adoption, advocacy and renewal. Coach clients to be product experts and train their teams on the Onna platform so they become increasingly self-sufficient. Monitor Health Metrics, conduct regular business reviews to celebrate positive outcomes and identify opportunities for growth, and help drive client references and case studies. Drive organic growth and expansion within assigned client accounts; proactively identify and facilitate additional revenue opportunities to enable clients to maximize their value. Partner internally with our tech team to optimize client implementations and resolve technical challenges, with the Sales team to advance account renewals and expansion, with the Marketing Team to create collateral and training materials, and with the product team to design ideal offering/features. Proactively identify accounts risks and develop mitigation plans (coordinating activities internally within Onna and externally with clients) to resolve. 

Head of Client Success

Onna
Greater NYC Area
2 weeks ago
+13
We’re looking for a Head of Client Success to lead our World-class team. This position will be responsible for defining and executing the success coverage model, defining specialization, driving client success outcomes, optimizing the client lifecycle, and measuring and enhancing effectiveness. The Head of Success will also own and iterate on the existing playbook and manage key strategic accounts.

Customer Success Representative

Haven Life
Greater NYC Area
3 weeks ago
+46
Effectively manage incoming chats, emails, and calls. Educate potential customers on our product and process. Understand our customer’s challenges and identify scalable and effective solutions. Focus on process improvement and operational efficiency. Meet and exceed team goals around customer satisfaction and internal SLA’s. Take ownership and stay composed when interacting with upset clients. Conduct research and work cross-team to resolve customer issues and feature requests. Strong passion for the voice of the customer.

Operations Associate

Saturn Cloud
Remote
3 weeks ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

Executive Assistant/Manager, Office of the CEO

Bodhala
Greater NYC Area
1 month ago
+37
Reporting directly to the CEO, and working closely with the entire executive team,  this role will be critical to the continued exponential growth of the company. Serving as the gatekeeper of the CEO’s office, continually monitoring the flow of information going in and out of the CEO’s office and making sure that strategic projects and policies are followed up and completed in a timely manner ensuring high-quality delivery.

Director of Compliance

Covera Health
Greater NYC Area
6 months ago
+18
We are looking for a talented Director of Compliance to join us in our commitment to improve the quality of care for patients in every community across the nation. The Director of Compliance will be responsible for researching, developing, implementing, and overseeing all aspects of Covera Health’s Compliance Program, including, but not limited to: ensuring continued HIPAA privacy and security compliance; ensuring continued SOC2 compliance; leading new compliance initiatives (e.g. HITRUST); overseeing organizational policies and procedures; directly implementing associated processes adhering to such policies and procedures; conducting ongoing training and education; managing, reporting, and investigating any compliance matters that arise; monitoring and auditing to identify and reduce violations; and driving a culture of compliance company wide.

Director of Operations (Provider Partnerships)

Covera Health
Greater NYC Area
6 months ago
+18
As the Director of Operations (Provider Partnerships), you will drive operational improvement and scalability projects for our Provider Partnerships team. You’ll be a leader within the Provider Partnership operations team who understands the details of how operations work today and what needs to change to enable mature growth. As our program evolves and grows, you will lead the impact assessment and change management for our team. You will live and breathe operational efficiency, reporting and provider experience. 

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