Ensure proper maintenance and security for all properties.
Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed.
Respond to emergencies 24/7 and coordinate resolution.
Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints.
Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies.
Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled.
Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed.
Work with Staff to inspect vacant units and complete repairs.