NYC Tech Jobs and Startup Jobs

12

Customer Success Manager, Outcomes Program

Bizzabo
Greater NYC Area
2 days ago
+28
We are looking for a strategic and results-driven Customer Success Manager who can educate our established customers about new functionalities, share best practices and industry developments with them, and continuously showcase Bizzabo’s value. The ideal candidate is an ambitious, passionate, team player who understands that customers are our biggest growth engine for success.

Carrier Success Associate

Transfix
Greater NYC Area
6 days ago
+14
Train and walk carrier through carrier Standard Operating Procedure. Monitor and document carrier performance. Train drivers and dispatchers on app utilization. Update status throughout the life of a shipment. Escalate issues that arise with carriers and/or shipments to Carrier Success Escalations, Carrier Management Team Leads and Account Managers. Ensure that we provide an overall positive experience with carriers. Maintain constant communication with carrier throughout the life cycle of the shipment. Work cross functionally with other carrier support representatives to ensure customer satisfaction is maintained throughout all regions.

Customer Support Associate

Transfix
Greater NYC Area
6 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Junior Accounts Receivable/Payable Analyst

Transfix
Greater NYC Area
6 days ago
+14
We are currently hiring a Junior Accounts Receivable/Payable Analyst to join our growing Finance team. This role will be 75% AR and 25% AP in terms of time allocation and prioritization. Your performance will be in part tied to working capital KPIs including account’s DSO improvement and percentage aged. Your success will be tied to how well you own the life cycle of your customers ranging from client onboarding (credit risk assessment) to delivery and through to cash collections. We are interested in those who exhibit a sense of curiosity in learning the full life cycle of account analysis and cash collection, and ownership over their work.

Senior Carrier Manager

Transfix
Greater NYC Area
6 days ago
+14
As a Senior Carrier Manager, you play a key role in helping Transfix achieve its ambitious goals by serving as the liaison between our carriers and the rest of the business. If you’re excited about transforming an industry, being part of an innovative culture, and making a positive impact on the environment, send us your resume.

Pricing & Growth Strategy Analyst

Transfix
Greater NYC Area
1 week ago
+14
As our Pricing & Growth Strategy Analyst, you will work on a team that is instrumental in growing revenue for the organization. A significant element to this role will be identifying growth opportunities and developing pricing strategies for some of the largest truckload shippers in the country. You will have the opportunity to work cross functionally throughout the organization, collaborating with senior leaders from data science, product, supply, sales, and finance. This is an emerging team within the organization which will give you the opportunity to build out new processes and develop creative solutions to problems. 

Manager, Content Strategy and Operations

Bizly
Greater NYC Area
2 weeks ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Service Delivery Manager

Motivate LLC
Other
2 weeks ago
+35
Motivate is looking to hire a creative and analytical Service Delivery Manager to improve the usability and efficiency of the BayWheels bikeshare system. They will manage all aspects of Motorized and Non-Motorized Rebalancing operations and Station Valet operations to maintain required levels of rideability and availability systemwide. The main responsibilities of the manager will be reporting and analyzing team performance, recruiting and training new team members, scheduling current staff, and management of team. They will be based out of all four Bay Area offices as needed and will report to the Director of Operations

General Manager, Northeast

Flexport
Greater NYC Area
2 weeks ago
+34
You will develop and implement a regional business plan which includes key deliverables, dates, competitive strategies, product positioning/messaging, and ultimately full P&L responsibility to achieve the company's growth objectives and a leading market position in the Northeast. This position will report directly to the GM, North America and provide monthly and quarterly revenue and operations guidance and visibility up to the CEO with the responsibilities below. 

Operations Associate

Drive Sally
Greater NYC Area
3 weeks ago
+15
As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire lifecycle of our vehicles from acquisition to disposition. You know every vehicle by VIN, plate, and current location.  We're hiring for eagerness to learn as well as fit, and since you’re joining a small team, trust and communication are critical. We’re dynamic and laser-focused on our company mission: to help professional drivers succeed in the rideshare economy.

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
1 month ago
+23
We’re looking for an enthusiastic, dynamic and highly organized Office & Employee Experience Manager to join our team in our Soho headquarters! You will take on all day-to-day responsibilities that relate to our company culture and the office, ensuring smooth office functioning while supporting the needs of our growing team. You will be responsible for planning and managing internal events and developing programs to continue to build a great culture, to make sure the cabinets are stocked with snacks, coffee made and team lunches delivered -- it’s all yours to shape, influence and own! 

Operations Director

Motivate LLC
Greater NYC Area
2 months ago
+35
You are the unique blend of seasoned operator and a natural people leader with 5-7 years of Operational Leadership managing a diverse group of functions and departments. You thrive in a high-pressure, high-visibility, start-up environment. You are data-driven, and have experience interpreting and manipulating raw data with tools such as Domo and Excel. Able to turn analysis into action by designing solutions based on best practices, adapted for unique operating environments. You are an excellent communicator, both written and verbal, and comfortable communicating with C-Suite leaders as well as hourly union employees. You have experience owning a P&L including developing an operating plan and working through Budget Variance Analysis. You are an organized thinker, with the ability to self-direct and to adapt to changing deadlines.

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