NYC Tech Jobs and Startup Jobs

48

Director of Customer Success

Narmi
Greater NYC Area
22 hours ago
+30
We are seeking a a leader to help manage Narmi's customer relationships. This person will have comfort in interacting with both C-suite stakeholders as well as operational stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You'll start by playing both a strategic and individual contributor role, and hire a team over time as Narmi continues to grow.

Agency Development Director

Integral Ad Science
Greater NYC Area
1 day ago
+47
As a thought leader to the industry, the Agency Development Director will work collaboratively with leadership to educate and evangelize IAS's capabilities. This is a unique opportunity to work in a fast-paced entrepreneurial environment backed by an established technology company with global brand recognition.

Senior Revenue Accountant

Collibra
Remote
2 days ago
+40
We are looking for a high-energy, hands-on Revenue Analyst to be responsible for sales orders, and recording revenue in in accordance with US GAAP. This person will perform various monthly revenue reconciliations and variance analysis to ensure transactions are properly recorded. The Revenue Analyst with other teams in support of the company’s revenue drivers and initiatives. The ideal candidate will possess great attention to detail, technical expertise and operational experience in the order-to-cash process. This is an excellent opportunity for an individual to develop his/her career progressively and comprehensively at a fast-growing company.

Technical Support Engineer

Braze
Greater NYC Area
2 days ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. As part of our elite support engineering group, you will act as an escalation point helping your teammates in Support and Success with difficult and complex customer issues. You will also have the opportunity to be innovative and forward-thinking with time to create useful tools and documentation that will help our team and our clients be more successful and self-sufficient. Love looking at code? Great! You’ll get a chance to dive into our code base to perform data pull requests and bug fixes. You’ll be the “tip of the spear” in making our customers wildly successful with our platform!

Customer Success Manager

Senior Financial Systems Analyst / Adaptive Insights Admin

Global Head of Tax

Strategic Finance Associate Principal

Via
Greater NYC Area
2 days ago
+14
As Strategic Finance Associate Principal you will help build sophisticated financial analytics capabilities at Via and guide / inform the Company’s operational strategy. This person will help drive evaluation of key business initiatives, evaluate performance and growth to make strategic recommendations to senior management and the BoD, prepare investor-facing materials, participate in cross-functional projects with various teams at Via, and improve financial tracking and budgeting to support Via’s continued growth across consumer and B2B businesses.

Network Engineer

IEX
Greater NYC Area
2 days ago
IEX is currently looking to hire a Network Engineer to join our growing technology team. This is a hybrid role, where you will be responsible for the design, implementation, and operation of networks including high performance low latency trading platforms.

Head of Client Success

Onna
Greater NYC Area
3 days ago
+13
We’re looking for a Head of Client Success to lead our World-class team. This position will be responsible for defining and executing the success coverage model, defining specialization, driving client success outcomes, optimizing the client lifecycle, and measuring and enhancing effectiveness. The Head of Success will also own and iterate on the existing playbook and manage key strategic accounts.

Customer Success Manager

Northspyre
Greater NYC Area
3 days ago
+13
• Keep customers happy by being pleasant, friendly and helpful. • Review user analytics to understand which customers are getting value and which customers are under-utilizing key features that could help bring them new value. • Implement strategies and work directly with customers to help them maximize the value they are getting from Northspyre. • Serve as a liaison between clients and our product/technical team -- 1) to resolve any issues and advocate for customers and 2) to provide feedback on new and existing features. • Help write a Customer Success and On-boarding playbook that gives details instructions for future customer success hires so they can get up to speed quickly. • Help manage and respond to customer support tickets while determining a strategy to improve our processes. •Implement and on-board new clients by overseeing implementation team members who port over and review historical project data usually kept by customers in spreadsheets.

Head of MHP Acquisition

Quartet Health
Greater NYC Area
3 days ago
+47
This position will develop and implement strategy to scale mental health provider acquisition. Managing a team of Inside Sales representatives as well as in-market recruiters to target, engage and onboard provider prospects in each market to meet the needs of the customer/patient population. This role, supported by cross functional partners, will develop tools, metrics and best practices for provider outreach. Responsible for day to day management and skill development of all team members. 

Risk Manager

Via
Greater NYC Area
4 days ago
+14
As Via’s Risk Manager - Insurance, you will have the unique opportunity of being the Company’s first full-time risk manager tapped to lead the Risk function at Via, which is currently a cross-functional team with members from Finance, Operations and Legal. You will be the first hire to focus specifically on leading Via’s approach to strategic risk and managing its complex global insurance program. You will work closely with members of the Legal and Finance teams, gaining hands-on exposure to all aspects of risk management at a fast-growing startup.

Strategic Finance Associate

Via
Greater NYC Area
6 days ago
+14
As Strategic Finance Associate you will help build sophisticated financial analytics capabilities at Via and guide / inform the Company’s operational strategy. This person will help drive evaluation of key business initiatives, evaluate performance and growth to make strategic recommendations to senior management and the BoD, prepare investor-facing materials, participate in cross-functional projects with various teams at Via, and improve financial tracking and budgeting to support Via’s continued growth across consumer and B2B businesses.

Customer Support Specialist

IEX
Greater NYC Area
6 days ago
We are looking to add a Customer Support Specialist to our team and are seeking strong candidates who can be the frontline responders and voice of the business to our growing userbase. IEX Cloud has thousands of users in over 100 countries leveraging our API and platform for their financial data needs. While helping our users, Customer Support also works closely with our engineering, product and business teams to understand the intricacies of the product, technology and devise creative solutions to serve our users and scale.  

Head of Staff, GTM

Onna
Greater NYC Area
1 week ago
+13
We have an immediate opportunity for a Head of Staff, GTM to join our Go-To-Market team. This position will report to and be a trusted advisor to the Head of Revenue and have an immediate impact on the team’s productivity: streamlining strategic initiatives, overseeing program management, and communicating objectives between Onna teams. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

Operations Associate

Saturn Cloud
Remote
1 week ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

Customer Service Specialist - Thurs, Fri, Sat, Sun…

SmartAsset
Greater NYC Area
1 week ago
+29
We are seeking energetic customer service professionals who are passionate about developing relationships and creating positive user experiences. As a concierge specialist, you will join the newest and fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Concierge Specialists are frontline voice for the company and play an integral part of our success as we facility communication and schedule meetings between investors and financial advisors. The ability to connect investors with advisors quickly and efficiently is critical to the success of our financial advisor business. You will play a substantial role in driving that success.

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
1 week ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Internal Systems Operations Manager

Global Controller

Vice President, Financial Planning & Analysis

Integral Ad Science
Greater NYC Area
1 week ago
+47
Financial Planning & Analysis partner across entire business. Ownership of detailed bottoms up Revenue models to deliver accurate and transparent forecast and budgets focusing on Client, Pipeline and Product initiatives. Drive operational efficiencies throughout the organization. Responsible for consolidated forecast of Financial Statements including P&L, Balance Sheet and Cash flow. Partner with Accounting to ensure timely and accurate monthly closing and reporting. Define key performance indicators and develop audience appropriate reports. Drive analysis to help make investment decisions across business. Partner with Strategy department on M&A transactions. Lead creation of product profitability analysis and reporting. Additional analysis and responsibilities as needed.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
This is an opportunity to take your relationship skills to the next level by owning the customer relationship, and enabling customers in a complex, sophisticated, technical product in the business intelligence space. We are an innovative hardworking team, focused on true customer success by building long lasting partnerships with strategic companies’ laser focused driving value to our customers.

Accounts Receivable Specialist

Sisense
Greater NYC Area
1 week ago
+17
Meet key contacts, understand the structure of the organization, train on software the team uses, understand key processes in the AR cycle. Responsible for collection efforts on outstanding customer balances. Maintain up to date Aging reports. Apply all customer payments within NetSuite. Learn about the different types of products and services Sisense offers. Create customer invoices within NetSuite and distribute to customers.

Financial Analyst

Sisense
Greater NYC Area
1 week ago
+17
HAVE VISIBILITY INTO THE HIGHEST LEVEL OF DECISION MAKING AT OUR COMPANY FP&A is a fast-growing, high-impact team that is chartered with three main objectives:  Corporate performance management: Lead budgeting process by collaborating with senior management to design annual operating and financial plan. Corporate forecast & guidance: Provide short and long-term forecast across business lines from bookings to cashflows. These forecasts inform

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