NYC Tech Jobs and Startup Jobs

43

Customer Support Analyst (LATAM)

Paxful
Greater NYC Area
18 hours ago
+36
We are looking for a Customer Experience Analyst who will be the first line of defense for our Spanish speaking customers. Working with the Community and Customer Experience team at the NYC office, you'll be using your critical thinking and investigative skills to ensure we deliver the best customer experience to our Spanish speaking customers. Responsibilities include solving problems on a daily basis, assessing feedback and proposing solutions, and gaining a strong understanding of our LATAM market. Ultimately, you will help improve our product and our users’ experience.

VP of Customer Success - NYC

HyperScience
Greater NYC Area
19 hours ago
+27
The Customer Success team at HyperScience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for implementing our software, preserving our current business, opening doors for additional opportunities, and growing our customers into life-long HyperScience advocates. The team is split in three verticals: Implementation, Customer Success Management, and Support. The VP of Customer Success defines and leads the team that owns customer relationships. 

Product Operations Manager (Retail Market Opportun…

Revolut
Greater NYC Area
1 day ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Information Security Governance Risk and Complianc…

DoubleVerify
Greater NYC Area
1 day ago
+31
The security governance, risk, and compliance manager will be responsible for defining, implementing and leading a GRC function in the CISO office. He will create the security risk strategy and provide cyber governance and risk management oversight; establishing and managing the security policy framework and relevant standards; overseeing applicable security, privacy, contractual and compliance requirements (i.e. SOC2, MRC, ISO27001, GDPR, CCPA, NIST, DPAs and local privacy laws) through strategy development, controls definition and assessment and process oversight.

Revenue Accounting Manager, New York

Director, Customer Success

Senior Accountant, International

Assistant Controller, International

Load 1 more jobs5 jobs at DoubleVerify

Executive Associate

Revolut
Greater NYC Area
1 day ago
+19
You will be a part of a newly created small elite team of super-achievers reporting directly to Revolut's Senior Team. You be assigned to an executive and thrown at different tasks and problems across their function. (for example, identifying new business opportunities, hiring talented people, creating and measuring KPIs for different teams within Revolut, firefighting, etc). This is the best opportunity to learn, in extremely short period of time, how to build a business from scratch, how to solve absolutely any problem, how to achieve any possible goal.

Payroll Tax Specialist

Justworks
Greater NYC Area
2 days ago
+37
As a Payroll Tax Specialist joining our growing team you will be responsible for accurately paying and remitting withholding and unemployment taxes.  You love learning new software and are interested in learning more about payroll tax at a PEO. This role requires patience, determination, and excellent people skills as you work cross-functionally to solve tax issues as well as communicate with local, state, and federal agencies. 

Payroll Tax Analyst

Director, Internal Audit

A/V Engineer

Information Security Analyst

Manager, Workplace

Load 2 more jobs6 jobs at Justworks

Office Coordinator

Riskified
Greater NYC Area
2 days ago
+19
We are seeking a self-motivated, hyper-organized Office Coordinator to establish and execute on facilities and administrative activities in our New York office. As our Office Coordinator, you will assist the Office Manager in various administrative and operational tasks and run the day-to-day operations of the office as well as ensure the facilities are operational.

IT Help Desk Support

Stack Overflow
Greater NYC Area
2 days ago
+33
We’re looking for an empathetic and self-motivated IT professional to join our team in NYC. Do you love helping people? Are you interested in learning more about practical computer administration? At Stack Overflow, you will be a vital part of our work to create a community and a company where everyone feels welcome to learn, share their knowledge, and build their careers During a typical week, you’ll track open tickets, prioritize, and document resolution of end-user requests, and handle the occasional in-person request. Though this role is in NYC, we’re a distributed company, so you’ll be working with team members both in our office as well remotely. We mainly handle hardware repair at the warranty level, so ideally you’re mostly interested in software and operating system support.  You’ll install, diagnose, and maintain software on both Windows and Mac computers. You’ll also provide support for common issues like password resets, software and hardware issues, access to wifi and printers, etc. Experience with conference and A/V gear (like sound boards and Crestron equipment) is a plus, as you’ll own our in-office setups.

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
5 days ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Senior Accountant

Riskified
Greater NYC Area
5 days ago
+19
Perform month-end close activities, including preparation of journal entries and reconciliations for various balance sheet and income statement accounts. Record cash disbursements and receipts, prepare accrual entries, and reconcile general ledger account balances. Conduct monthly reconciliation of bank and credit card accounts. Assist with Accounts Payable and Accounts Receivable. Manage expense reimbursement system. Support external audit and tax requirements related to specific areas of responsibility, including preparation of audit & tax schedules. Participate in streamlining and process improvement projects to increase efficiencies and enhance the internal controls over accounting processes and systems. Research and document GAAP accounting policies, including writing memos to support accounting treatment for unique transactions.

Account Receivable Specialist

Stack Overflow
Greater NYC Area
6 days ago
+33
Stack Overflow is searching for a detail-oriented, analytical Accounts Receivable Specialist to assist the department in billing and collections. The Accounts Receivable Specialist will work closely with clients and internal departments to ensure that accounts are properly billed and that payments are posted timely.

Senior Business Operations Manager

Revolut
Greater NYC Area
6 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
6 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Facilities Manager

Hinge
Greater NYC Area
6 days ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Testing Manager

Revolut
Greater NYC Area
1 week ago
+19
• Design a testing program in accordance with the company’s risk profile and roll out throughout the US operations. • Perform internal audits that document process and procedure compliance with US regulations and market standards. • Identifying process weaknesses, knowledge gaps and hiring needs in the organization to reduce the company’s risk profile. • Designing compliance training programs with relevant teams. • Creating SQL queries to extract relevant data.

FP&A Sr. Analyst

Stack Overflow
Greater NYC Area
1 week ago
+33
As the FP&A Sr. Analyst on the Finance team, you will work directly with the Director of FP&A and other senior leaders to assist in financial planning, provide key business insights, and conduct ad hoc financial analysis across Stack Overflow business units. This position will have exposure to all aspects of the Stack Overflow business, from working with sales on revenue forecasting and new business initiatives to analyzing department-level investment decisions and budget management. 

Customer Success Manager

Peakon
Greater NYC Area
1 week ago
+28
You know the importance of a company’s culture, and you believe you can help to create great places to work. As a Customer Success Consultant, you will design and lead implementations of Peakon and provide advice and best practice while developing ongoing, relationships with a wide range of organizations. You will also work closely alongside the Sales Team, commercial Customer Success Managers and the global support team to ensure the best possible customer experience and product adoption.

Controller

Curalate
Greater NYC Area
1 week ago
Oversee senior accountant managing all things accounting (monthly financial closes, general ledger entries, collections, billing, AR/AP, expense reports, etc). Own all existing finance systems (GL, AP, T&E, Equity) and own implementation of new spend management tool. Manage external relationships with bankers, auditors, tax preparers, brokers, etc (including audit process to completion) and maintain compliance with all tax regulations. Manage global payroll and employee benefits processing alongside People Teams. Provide monthly departmental financial statements and analysis to FP&A, and collaborate on financial reporting and forecast analysis to executive team and board of directors.

Lead Internal Auditor - US

Revolut
Greater NYC Area
1 week ago
+19
We are looking to hire a superstar Lead Internal Auditor. This will be a new role within our US business and a successful candidate will have ownership for developing an internal audit plan and function to keep pace with an evolving US operation.

ACH Compliance Manager

Revolut
Greater NYC Area
1 week ago
+19
We’re looking for someone who can see what’s needed to enhance our ACH payments compliance, someone who has a burning itch to fix it, and someone who is simply missing the means and resources to do it. If financial crime seems like an eminently fixable problem to you, keep reading.In more boring detailed terms, we’re looking for someone who will be responsible for the application of NACHA Rules and regulatory requirements to all aspects of daily work. Be warned, this is a very hands-on role!

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